[Bug 1662213] Re: update not working

Michelle Wardley 1662213 at bugs.launchpad.net
Tue Apr 18 09:43:06 UTC 2017 

apologies


________________________________
From: bounces at canonical.com <bounces at canonical.com> on behalf of Paul White <1662213 at bugs.launchpad.net>
Sent: 15 April 2017 09:39 PM
To: michellewardley at gmail.com
Subject: [Bug 1662213] Re: update not working

To tell us that "update is not working" and then report a problem
against the display server won't help in getting your issue fixed. As
such, your report contains little or no useful information about the
problem that you have encountered.

Filing against "update-manager" for now.

You may find it helpful to read "How to report bugs effectively"
http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful
if you would then provide a more complete description of the problem.

We have instructions on debugging some types of problems at
http://wiki.ubuntu.com/DebuggingProcedures.

At a minimum, we need:

1. The specific steps or actions you took that caused you to encounter the problem.
2. The behavior you expected.
3. The behavior you actually encountered (in as much detail as possible).

Thanks!


** Package changed: ubuntu => update-manager (Ubuntu)

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https://bugs.launchpad.net/bugs/1662213

Title:
  update not working

Status in update-manager package in Ubuntu:
  New

Bug description:
  Updater on Unbuntu 16.10 not working.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.10
  Package: xorg 1:7.7+13ubuntu4
  ProcVersionSignature: Ubuntu 4.8.0-37.39-generic 4.8.16
  Uname: Linux 4.8.0-37-generic x86_64
  .tmp.unity_support_test.0:

  ApportVersion: 2.20.3-0ubuntu8.2
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  Date: Mon Feb  6 15:01:22 2017
  DistUpgraded: Fresh install
  DistroCodename: yakkety
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   Intel Corporation HD Graphics 5500 [8086:1616] (rev 09) (prog-if 00 [VGA controller])
     Subsystem: Lenovo HD Graphics 5500 [17aa:390b]
  InstallationDate: Installed on 2017-02-03 (2 days ago)
  InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2)
  MachineType: LENOVO 80E5
  ProcEnviron:
   LANGUAGE=en_GB:en
   PATH=(custom, no user)
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.8.0-37-generic.efi.signed root=UUID=c9733e2b-2374-49a4-a1c6-d3cf821ecfe1 ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/31/2015
  dmi.bios.vendor: LENOVO
  dmi.bios.version: B0CN95WW
  dmi.board.asset.tag: NO Asset Tag
  dmi.board.name: Lenovo G50-80
  dmi.board.vendor: LENOVO
  dmi.board.version: SDK0J40700 WIN
  dmi.chassis.asset.tag: NO Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Lenovo G50-80
  dmi.modalias: dmi:bvnLENOVO:bvrB0CN95WW:bd07/31/2015:svnLENOVO:pn80E5:pvrLenovoG50-80:rvnLENOVO:rnLenovoG50-80:rvrSDK0J40700WIN:cvnLENOVO:ct10:cvrLenovoG50-80:
  dmi.product.name: 80E5
  dmi.product.version: Lenovo G50-80
  dmi.sys.vendor: LENOVO
  version.compiz: compiz 1:0.9.13.0+16.10.20160818.2-0ubuntu2
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.70-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 12.0.3-1ubuntu2
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 12.0.3-1ubuntu2
  version.xserver-xorg-core: xserver-xorg-core 2:1.18.4-1ubuntu6.1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.2-1ubuntu1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.1-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160706-1ubuntu1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-2
  xserver.bootTime: Mon Feb  6 14:03:12 2017
  xserver.configfile: default
  xserver.errors:

  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.18.4-1ubuntu6.1
  xserver.video_driver: modeset

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Title:
  update not working

Status in update-manager package in Ubuntu:
  Incomplete

Bug description:
  Updater on Unbuntu 16.10 not working.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.10
  Package: xorg 1:7.7+13ubuntu4
  ProcVersionSignature: Ubuntu 4.8.0-37.39-generic 4.8.16
  Uname: Linux 4.8.0-37-generic x86_64
  .tmp.unity_support_test.0:
   
  ApportVersion: 2.20.3-0ubuntu8.2
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  Date: Mon Feb  6 15:01:22 2017
  DistUpgraded: Fresh install
  DistroCodename: yakkety
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   Intel Corporation HD Graphics 5500 [8086:1616] (rev 09) (prog-if 00 [VGA controller])
     Subsystem: Lenovo HD Graphics 5500 [17aa:390b]
  InstallationDate: Installed on 2017-02-03 (2 days ago)
  InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2)
  MachineType: LENOVO 80E5
  ProcEnviron:
   LANGUAGE=en_GB:en
   PATH=(custom, no user)
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.8.0-37-generic.efi.signed root=UUID=c9733e2b-2374-49a4-a1c6-d3cf821ecfe1 ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/31/2015
  dmi.bios.vendor: LENOVO
  dmi.bios.version: B0CN95WW
  dmi.board.asset.tag: NO Asset Tag
  dmi.board.name: Lenovo G50-80
  dmi.board.vendor: LENOVO
  dmi.board.version: SDK0J40700 WIN
  dmi.chassis.asset.tag: NO Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Lenovo G50-80
  dmi.modalias: dmi:bvnLENOVO:bvrB0CN95WW:bd07/31/2015:svnLENOVO:pn80E5:pvrLenovoG50-80:rvnLENOVO:rnLenovoG50-80:rvrSDK0J40700WIN:cvnLENOVO:ct10:cvrLenovoG50-80:
  dmi.product.name: 80E5
  dmi.product.version: Lenovo G50-80
  dmi.sys.vendor: LENOVO
  version.compiz: compiz 1:0.9.13.0+16.10.20160818.2-0ubuntu2
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.70-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 12.0.3-1ubuntu2
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 12.0.3-1ubuntu2
  version.xserver-xorg-core: xserver-xorg-core 2:1.18.4-1ubuntu6.1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.2-1ubuntu1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.1-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160706-1ubuntu1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-2
  xserver.bootTime: Mon Feb  6 14:03:12 2017
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.18.4-1ubuntu6.1
  xserver.video_driver: modeset

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