[Bug 1679462] [NEW] Secure boot disable audio

Cristhian Quiñonez 1679462 at bugs.launchpad.net
Tue Apr 4 05:31:28 UTC 2017


Public bug reported:

I'm new in Ubuntu 14.04, yesterday everything was working okay in my
computer until I updated ubuntu. the software center just showed up and
asked me for install new stuff, so I said yes. After the updates
finished and the computer restarted, the sound of my computer stop
working, I have tried everything. Install, purge, upgrade, reinstall
alsa, install the driver of sound, anything worked.

The only thing that worked was to disable the secureboot. But it shows
de message “Booting in insecure mode ", i decided to enable secure boot
again and the sound is not working.

What is happening if everything was fine until I updated Ubuntu?

I have an Inspiron 14 (3459)

Description:	Ubuntu 14.04.5 LTS
Release:	14.04

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: ubuntu-release-upgrader-core 1:0.220.9
ProcVersionSignature: Ubuntu 4.4.0-71.92~14.04.1-generic 4.4.49
Uname: Linux 4.4.0-71-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.23
Architecture: amd64
CrashDB: ubuntu
CurrentDesktop: Unity
Date: Tue Apr  4 00:07:49 2017
DistributionChannelDescriptor:
 # This is a distribution channel descriptor
 # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
 canonical-oem-somerville-trusty-amd64-osp1-20150720-0
InstallationDate: Installed on 2015-10-29 (522 days ago)
InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20150720-04:06
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=es_CO:es
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=es_CO.UTF-8
 SHELL=/bin/bash
SourcePackage: ubuntu-release-upgrader
Symptom: release-upgrade
UpgradeStatus: No upgrade log present (probably fresh install)
mtime.conffile..etc.update.manager.release.upgrades: 2015-07-19T22:58:40

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug dist-upgrade trusty

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https://bugs.launchpad.net/bugs/1679462

Title:
  Secure boot disable audio

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  I'm new in Ubuntu 14.04, yesterday everything was working okay in my
  computer until I updated ubuntu. the software center just showed up
  and asked me for install new stuff, so I said yes. After the updates
  finished and the computer restarted, the sound of my computer stop
  working, I have tried everything. Install, purge, upgrade, reinstall
  alsa, install the driver of sound, anything worked.

  The only thing that worked was to disable the secureboot. But it shows
  de message “Booting in insecure mode ", i decided to enable secure
  boot again and the sound is not working.

  What is happening if everything was fine until I updated Ubuntu?

  I have an Inspiron 14 (3459)

  Description:	Ubuntu 14.04.5 LTS
  Release:	14.04

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: ubuntu-release-upgrader-core 1:0.220.9
  ProcVersionSignature: Ubuntu 4.4.0-71.92~14.04.1-generic 4.4.49
  Uname: Linux 4.4.0-71-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.23
  Architecture: amd64
  CrashDB: ubuntu
  CurrentDesktop: Unity
  Date: Tue Apr  4 00:07:49 2017
  DistributionChannelDescriptor:
   # This is a distribution channel descriptor
   # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
   canonical-oem-somerville-trusty-amd64-osp1-20150720-0
  InstallationDate: Installed on 2015-10-29 (522 days ago)
  InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20150720-04:06
  PackageArchitecture: all
  ProcEnviron:
   LANGUAGE=es_CO:es
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=es_CO.UTF-8
   SHELL=/bin/bash
  SourcePackage: ubuntu-release-upgrader
  Symptom: release-upgrade
  UpgradeStatus: No upgrade log present (probably fresh install)
  mtime.conffile..etc.update.manager.release.upgrades: 2015-07-19T22:58:40

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