[Bug 1620104] Re: Upgrade from 14.04 to 16.04 stuck while waiting for libssl1.0.0 configuration

Ubuntu Foundations Team Bug Bot 1620104 at bugs.launchpad.net
Tue Sep 27 19:56:56 UTC 2016


** Tags added: trusty2xenial

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https://bugs.launchpad.net/bugs/1620104

Title:
  Upgrade from 14.04 to 16.04 stuck while waiting for libssl1.0.0
  configuration

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  I think that this is a minor, usability bug.

  Steps to reproduce:

  1 - Have the latest Ubuntu 14.04
  2 - Start upgrading to 16.04
  3 - Then procedure stops with "configuring  libssl1.0.0"

  Now, this for an experienced user is something that, clicking the
  "terminal" dropdown will reveal that you have to use the tab key and
  select a Yes or No for the services to restart or not during the
  upgrade.

  But for a regular user, this may lead to disaster, like coming to the
  PC after 1 our and then thinking that something went wrong and force
  close the upgrade manager.

  As I saw some people had this already :

  1) http://askubuntu.com/questions/812472/my-upgrade-to-16-04-has-stalled
  2) http://askubuntu.com/questions/805357/upgrade-form-14-04-to-16-04-is-stuck-help

  I think that, by default this should be a silent upgrade without user
  intervention. But I know that this is something that needs more
  investigation on which situations should the Upgrade manager use Yes
  to all (by default)

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: ubuntu-release-upgrader-core 1:0.220.8
  ProcVersionSignature: Ubuntu 3.16.0-77.99~14.04.1-generic 3.16.7-ckt27
  Uname: Linux 3.16.0-77-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.21
  Architecture: amd64
  CrashDB: ubuntu
  CurrentDesktop: Unity
  Date: Sun Sep  4 22:04:42 2016
  InstallationDate: Installed on 2015-07-26 (405 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  Symptom: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to xenial on 2016-09-04 (0 days ago)
  VarLogDistupgradeTermlog:

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