[Bug 1625820] [NEW] won't install package linux-image-extra-4.4.0-38-generic 4.4.0-38.57 failed to install/upgrade: package linux-image-extra-4.4.0-38-generic is already installed and configured

[Ryan Moreland]

Public bug reported:

I clicked to install this to enable MP3 playback however this failed.

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: linux-image-extra-4.4.0-38-generic 4.4.0-38.57
ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16
Uname: Linux 4.4.0-36-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.1
AptdaemonVersion: 1.1.1+bzr982-0ubuntu14
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  ryan       1902 F.... pulseaudio
 /dev/snd/controlC0:  ryan       1902 F.... pulseaudio
Date: Tue Sep 20 22:16:04 2016
DuplicateSignature:
 package:linux-image-extra-4.4.0-38-generic:4.4.0-38.57
 Unpacking gstreamer1.0-fluendo-mp3:amd64 (0.10.32.debian-1) ...
 dpkg: error processing package linux-image-4.4.0-38-generic (--configure):
  package linux-image-4.4.0-38-generic is already installed and configured
ErrorMessage: package linux-image-extra-4.4.0-38-generic is already installed and configured
HibernationDevice: RESUME=UUID=fbe06c9e-03db-4847-8706-d8faed7f663f
InstallationDate: Installed on 2016-09-18 (2 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
MachineType: Hewlett-Packard h8-1170uk
ProcFB: 0 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-36-generic.efi.signed root=UUID=4c842054-1d7d-4338-b68d-78b800693bc5 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc N/A
RfKill:
 0: phy0: Wireless LAN
 	Soft blocked: no
 	Hard blocked: no
SourcePackage: dpkg
Title: package linux-image-extra-4.4.0-38-generic 4.4.0-38.57 failed to install/upgrade: package linux-image-extra-4.4.0-38-generic is already installed and configured
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/12/2011
dmi.bios.vendor: AMI
dmi.bios.version: 7.12
dmi.board.name: 2AB5
dmi.board.vendor: PEGATRON CORPORATION
dmi.board.version: 1.01
dmi.chassis.type: 3
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnAMI:bvr7.12:bd10/12/2011:svnHewlett-Packard:pnh8-1170uk:pvr1.01:rvnPEGATRONCORPORATION:rn2AB5:rvr1.01:cvnHewlett-Packard:ct3:cvr:
dmi.product.name: h8-1170uk
dmi.product.version: 1.01
dmi.sys.vendor: Hewlett-Packard

** Affects: dpkg (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: already-installed amd64 apport-package xenial

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https://bugs.launchpad.net/bugs/1625820

Title:
  won't install package linux-image-extra-4.4.0-38-generic 4.4.0-38.57
  failed to install/upgrade: package linux-image-extra-4.4.0-38-generic
  is already installed and configured

Status in dpkg package in Ubuntu:
  New

Bug description:
  I clicked to install this to enable MP3 playback however this failed.

  ProblemType: Package
  DistroRelease: Ubuntu 16.04
  Package: linux-image-extra-4.4.0-38-generic 4.4.0-38.57
  ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16
  Uname: Linux 4.4.0-36-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.1
  AptdaemonVersion: 1.1.1+bzr982-0ubuntu14
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  ryan       1902 F.... pulseaudio
   /dev/snd/controlC0:  ryan       1902 F.... pulseaudio
  Date: Tue Sep 20 22:16:04 2016
  DuplicateSignature:
   package:linux-image-extra-4.4.0-38-generic:4.4.0-38.57
   Unpacking gstreamer1.0-fluendo-mp3:amd64 (0.10.32.debian-1) ...
   dpkg: error processing package linux-image-4.4.0-38-generic (--configure):
    package linux-image-4.4.0-38-generic is already installed and configured
  ErrorMessage: package linux-image-extra-4.4.0-38-generic is already installed and configured
  HibernationDevice: RESUME=UUID=fbe06c9e-03db-4847-8706-d8faed7f663f
  InstallationDate: Installed on 2016-09-18 (2 days ago)
  InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
  MachineType: Hewlett-Packard h8-1170uk
  ProcFB: 0 nouveaufb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-36-generic.efi.signed root=UUID=4c842054-1d7d-4338-b68d-78b800693bc5 ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions: grub-pc N/A
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: dpkg
  Title: package linux-image-extra-4.4.0-38-generic 4.4.0-38.57 failed to install/upgrade: package linux-image-extra-4.4.0-38-generic is already installed and configured
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/12/2011
  dmi.bios.vendor: AMI
  dmi.bios.version: 7.12
  dmi.board.name: 2AB5
  dmi.board.vendor: PEGATRON CORPORATION
  dmi.board.version: 1.01
  dmi.chassis.type: 3
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnAMI:bvr7.12:bd10/12/2011:svnHewlett-Packard:pnh8-1170uk:pvr1.01:rvnPEGATRONCORPORATION:rn2AB5:rvr1.01:cvnHewlett-Packard:ct3:cvr:
  dmi.product.name: h8-1170uk
  dmi.product.version: 1.01
  dmi.sys.vendor: Hewlett-Packard

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