[Bug 1579290] Re: Sierra EM7455 not working usbutils
David Jao
djao at dominia.org
Tue Sep 6 17:52:37 UTC 2016
Did you test your SIM in Windows?
Are you using LTE? I haven't successfully connected on 3G yet.
Here's what it looks like for me (phone numbers etc. redacted):
Sep 06 13:08:39 t460s NetworkManager[3225]: <info> [1473181719.2172] device (cdc-wdm0): Activation: starting connection 'Fido Default' (d99245e5-39f0-4639-91e2-5f22f68d864b)
Sep 06 13:08:39 t460s NetworkManager[3225]: <info> [1473181719.2174] device (cdc-wdm0): state change: disconnected -> prepare (reason 'none') [30 40 0]
Sep 06 13:08:39 t460s NetworkManager[3225]: <info> [1473181719.2180] device (cdc-wdm0): state change: prepare -> need-auth (reason 'none') [40 60 0]
Sep 06 13:08:39 t460s NetworkManager[3225]: <info> [1473181719.3527] device (cdc-wdm0): state change: need-auth -> prepare (reason 'none') [60 40 0]
Sep 06 13:08:39 t460s ModemManager[3309]: <info> Simple connect started...
Sep 06 13:08:39 t460s ModemManager[3309]: <info> Simple connect state (4/8): Wait to get fully enabled
Sep 06 13:08:39 t460s ModemManager[3309]: <info> Simple connect state (5/8): Register
Sep 06 13:08:39 t460s ModemManager[3309]: <info> Simple connect state (6/8): Bearer
Sep 06 13:08:39 t460s ModemManager[3309]: <info> Simple connect state (7/8): Connect
Sep 06 13:08:39 t460s ModemManager[3309]: <info> Modem /org/freedesktop/ModemManager1/Modem/0: state changed (registered -> connecting)
Sep 06 13:08:39 t460s NetworkManager[3225]: <info> [1473181719.3781] (cdc-wdm0): modem state changed, 'registered' --> 'connecting' (reason: user-requested)
Sep 06 13:08:39 t460s ModemManager[3309]: <info> Modem /org/freedesktop/ModemManager1/Modem/0: state changed (connecting -> connected)
Sep 06 13:08:39 t460s ModemManager[3309]: <info> Simple connect state (8/8): All done
Sep 06 13:08:39 t460s NetworkManager[3225]: <info> [1473181719.6287] (cdc-wdm0): modem state changed, 'connecting' --> 'connected' (reason: user-requested)
Sep 06 13:08:39 t460s NetworkManager[3225]: <info> [1473181719.6308] device (cdc-wdm0): state change: prepare -> config (reason 'none') [40 50 0]
Sep 06 13:08:39 t460s NetworkManager[3225]: <info> [1473181719.6311] device (cdc-wdm0): state change: config -> ip-config (reason 'none') [50 70 0]
Sep 06 13:08:39 t460s NetworkManager[3225]: <info> [1473181719.6314] (cdc-wdm0): IPv4 static configuration:
Sep 06 13:08:39 t460s NetworkManager[3225]: <info> [1473181719.6314] address 25.157.105.182/30
Sep 06 13:08:39 t460s NetworkManager[3225]: <info> [1473181719.6314] gateway 25.157.105.181
Sep 06 13:08:39 t460s NetworkManager[3225]: <info> [1473181719.6314] DNS 64.71.255.254
Sep 06 13:08:39 t460s NetworkManager[3225]: <info> [1473181719.6315] DNS 64.71.255.253
Sep 06 13:08:39 t460s NetworkManager[3225]: <info> [1473181719.6377] device (cdc-wdm0): state change: ip-config -> ip-check (reason 'none') [70 80 0]
Sep 06 13:08:39 t460s NetworkManager[3225]: <info> [1473181719.6399] device (cdc-wdm0): state change: ip-check -> secondaries (reason 'none') [80 90 0]
Sep 06 13:08:39 t460s NetworkManager[3225]: <info> [1473181719.6452] device (cdc-wdm0): state change: secondaries -> activated (reason 'none') [90 100 0]
$ mmcli -L
Found 1 modems:
/org/freedesktop/ModemManager1/Modem/0 [Sierra] MBIM [1199:9079]
$ mmcli -m 0
/org/freedesktop/ModemManager1/Modem/0 (device id 'XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX')
-------------------------
Hardware | manufacturer: 'Sierra'
| model: 'MBIM [1199:9079]'
| revision: 'SWI9X30C_02.08.02.00'
| supported: 'gsm-umts, lte'
| current: 'gsm-umts, lte'
| equipment id: 'XXXXXXXXXXXXXXX'
-------------------------
System | device: '/sys/devices/pci0000:00/0000:00:14.0/usb1/1-2'
| drivers: 'cdc_mbim'
| plugin: 'Sierra'
| primary port: 'cdc-wdm0'
| ports: 'cdc-wdm0 (mbim), wwp0s20f0u2i12 (net)'
-------------------------
Numbers | own : '+1XXXXXXXXXX'
-------------------------
Status | lock: 'none'
| unlock retries: 'sim-pin2 (5)'
| state: 'connected'
| power state: 'on'
| access tech: 'lte'
| signal quality: '9' (cached)
-------------------------
Modes | supported: 'allowed: 3g, 4g; preferred: none'
| current: 'allowed: 3g, 4g; preferred: none'
-------------------------
Bands | supported: 'unknown'
| current: 'unknown'
-------------------------
IP | supported: 'ipv4, ipv6, ipv4v6'
-------------------------
3GPP | imei: 'XXXXXXXXXXXXXXX'
| enabled locks: 'fixed-dialing'
| operator id: '302720'
| operator name: 'Fido'
| subscription: 'unknown'
| registration: 'home'
-------------------------
SIM | path: '/org/freedesktop/ModemManager1/SIM/0'
-------------------------
Bearers | paths: '/org/freedesktop/ModemManager1/Bearer/0'
--
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https://bugs.launchpad.net/bugs/1579290
Title:
Sierra EM7455 not working usbutils
Status in usbutils package in Ubuntu:
Confirmed
Bug description:
johnman at johnman-ThinkPad-X1-Carbon-4th:~$ usb-devices
T: Bus=01 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#= 1 Spd=480 MxCh=12
D: Ver= 2.00 Cls=09(hub ) Sub=00 Prot=01 MxPS=64 #Cfgs= 1
P: Vendor=1d6b ProdID=0002 Rev=04.04
S: Manufacturer=Linux 4.4.0-22-generic xhci-hcd
S: Product=xHCI Host Controller
S: SerialNumber=0000:00:14.0
C: #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=0mA
I: If#= 0 Alt= 0 #EPs= 1 Cls=09(hub ) Sub=00 Prot=00 Driver=hub
T: Bus=01 Lev=01 Prnt=01 Port=01 Cnt=01 Dev#= 2 Spd=480 MxCh= 0
D: Ver= 2.10 Cls=00(>ifc ) Sub=00 Prot=00 MxPS=64 #Cfgs= 1
P: Vendor=1199 ProdID=9079 Rev=00.06
S: Manufacturer=Sierra Wireless, Incorporated
S: Product=Sierra Wireless EM7455 Qualcomm Snapdragon X7 LTE-A
S: SerialNumber=LF54844201021013
C: #Ifs= 2 Cfg#= 1 Atr=a0 MxPwr=500mA
/usr/bin/usb-devices: line 79: printf: c: invalid number
I: If#= 0 Alt= 0 #EPs= 1 Cls=02(commc) Sub=0e Prot=00 Driver=cdc_mbim
/usr/bin/usb-devices: line 79: printf: d: invalid number
I: If#= 0 Alt= 1 #EPs= 2 Cls=0a(data ) Sub=00 Prot=02 Driver=cdc_mbim
T: Bus=01 Lev=01 Prnt=01 Port=07 Cnt=02 Dev#= 4 Spd=480 MxCh= 0
D: Ver= 2.00 Cls=ef(misc ) Sub=02 Prot=01 MxPS=64 #Cfgs= 1
P: Vendor=04f2 ProdID=b531 Rev=00.22
S: Manufacturer=Chicony Electronics Co.,Ltd.
S: Product=Integrated Camera
S: SerialNumber=0001
C: #Ifs= 2 Cfg#= 1 Atr=80 MxPwr=500mA
I: If#= 0 Alt= 0 #EPs= 1 Cls=0e(video) Sub=01 Prot=00 Driver=uvcvideo
I: If#= 1 Alt= 0 #EPs= 0 Cls=0e(video) Sub=02 Prot=00 Driver=uvcvideo
T: Bus=01 Lev=01 Prnt=01 Port=08 Cnt=03 Dev#= 5 Spd=12 MxCh= 0
D: Ver= 2.00 Cls=ff(vend.) Sub=10 Prot=ff MxPS= 8 #Cfgs= 1
P: Vendor=138a ProdID=0090 Rev=01.64
S: SerialNumber=c5a380ed1410
C: #Ifs= 1 Cfg#= 1 Atr=a0 MxPwr=100mA
I: If#= 0 Alt= 0 #EPs= 5 Cls=ff(vend.) Sub=00 Prot=00 Driver=(none)
T: Bus=02 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#= 1 Spd=5000 MxCh= 6
D: Ver= 3.00 Cls=09(hub ) Sub=00 Prot=03 MxPS= 9 #Cfgs= 1
P: Vendor=1d6b ProdID=0003 Rev=04.04
S: Manufacturer=Linux 4.4.0-22-generic xhci-hcd
S: Product=xHCI Host Controller
S: SerialNumber=0000:00:14.0
C: #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=0mA
I: If#= 0 Alt= 0 #EPs= 1 Cls=09(hub ) Sub=00 Prot=00 Driver=hub
1) The release of Ubuntu you are using, via 'lsb_release -rd' or System -> About Ubuntu
Description: Ubuntu 16.04 LTS
Release: 16.04
2) The version of the package you are using, via 'apt-cache policy pkgname' or by checking in Software Center
Version 15.12
3) What you expected to happen
Working modem in ubuntu
4) What happened instead
Modem is not working somehow.
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