[Bug 1579290] Re: Sierra EM7455 not working usbutils
Nils-Anders Nøttseter
nils-anders at nottseter.no
Thu Sep 1 15:35:44 UTC 2016
Sep 1 17:29:45 x1c NetworkManager[2651]: <info> [1472743785.5455] device (cdc-wdm0): Activation: starting connection 'phonero connection' (70ad7e3b-28fa-4128-96f7-716dae3dee23)
Sep 1 17:29:45 x1c NetworkManager[2651]: <info> [1472743785.5456] audit: op="connection-activate" uuid="70ad7e3b-28fa-4128-96f7-716dae3dee23" name="phonero connection" pid=3729 uid=1000 result="success"
Sep 1 17:29:45 x1c NetworkManager[2651]: <info> [1472743785.5457] device (cdc-wdm0): state change: disconnected -> prepare (reason 'none') [30 40 0]
Sep 1 17:29:45 x1c NetworkManager[2651]: <info> [1472743785.5458] manager: NetworkManager state is now CONNECTING
Sep 1 17:29:45 x1c ModemManager[2654]: <info> Simple connect started...
Sep 1 17:29:45 x1c ModemManager[2654]: <info> Simple connect state (4/8): Wait to get fully enabled
Sep 1 17:29:45 x1c ModemManager[2654]: <info> Simple connect state (5/8): Register
Sep 1 17:29:45 x1c ModemManager[2654]: <info> Simple connect state (6/8): Bearer
Sep 1 17:29:45 x1c ModemManager[2654]: <info> Simple connect state (7/8): Connect
Sep 1 17:29:45 x1c ModemManager[2654]: <info> Modem /org/freedesktop/ModemManager1/Modem/0: state changed (registered -> connecting)
Sep 1 17:29:46 x1c ModemManager[2654]: <info> Modem /org/freedesktop/ModemManager1/Modem/0: 3GPP Registration state changed (home -> unknown)
Sep 1 17:29:46 x1c ModemManager[2654]: <info> Modem /org/freedesktop/ModemManager1/Modem/0: 3GPP Registration state changed (unknown -> searching)
Sep 1 17:29:47 x1c ModemManager[2654]: <info> Modem /org/freedesktop/ModemManager1/Modem/0: state changed (connecting -> searching)
Sep 1 17:29:47 x1c NetworkManager[2651]: <warn> [1472743787.0194] (cdc-wdm0): failed to connect modem: Unknown error (50)
Sep 1 17:29:47 x1c NetworkManager[2651]: <info> [1472743787.0194] device (cdc-wdm0): state change: prepare -> failed (reason 'unknown') [40 120 1]
Sep 1 17:29:47 x1c NetworkManager[2651]: <info> [1472743787.0200] manager: NetworkManager state is now DISCONNECTED
Sep 1 17:29:47 x1c NetworkManager[2651]: <info> [1472743787.0202] (cdc-wdm0): modem searching; disabling autoconnect
Sep 1 17:29:47 x1c NetworkManager[2651]: <warn> [1472743787.0207] device (cdc-wdm0): Activation: failed for connection 'phonero connection'
Sep 1 17:29:47 x1c NetworkManager[2651]: <warn> [1472743787.0215] device (cdc-wdm0): overwriting previously queued state change to disconnected (none)
Sep 1 17:29:47 x1c NetworkManager[2651]: <info> [1472743787.0220] device (cdc-wdm0): state change: failed -> unavailable (reason 'modem-failed') [120 20 57]
Sep 1 17:29:47 x1c ModemManager[2654]: <info> Modem /org/freedesktop/ModemManager1/Modem/0: 3GPP Registration state changed (searching -> registering)
Sep 1 17:29:47 x1c ModemManager[2654]: <info> Modem /org/freedesktop/ModemManager1/Modem/0: 3GPP Registration state changed (registering -> home)
Sep 1 17:29:47 x1c ModemManager[2654]: <info> Modem /org/freedesktop/ModemManager1/Modem/0: state changed (searching -> registered)
Sep 1 17:29:47 x1c NetworkManager[2651]: <info> [1472743787.1532] device (cdc-wdm0): state change: unavailable -> disconnected (reason 'modem-available') [20 30 58]
Sep 1 17:29:47 x1c ModemManager[2654]: <info> Modem /org/freedesktop/ModemManager1/Modem/0: 3GPP Registration state changed (home -> unknown)
Sep 1 17:29:47 x1c ModemManager[2654]: <info> Modem /org/freedesktop/ModemManager1/Modem/0: 3GPP Registration state changed (unknown -> searching)
Sep 1 17:29:48 x1c ModemManager[2654]: <info> Modem /org/freedesktop/ModemManager1/Modem/0: 3GPP Registration state changed (searching -> registering)
Sep 1 17:29:48 x1c ModemManager[2654]: <info> Modem /org/freedesktop/ModemManager1/Modem/0: 3GPP Registration state changed (registering -> home)
dpkg --list |grep libqmi
ii libqmi-glib5:amd64 1.16.0-1 amd64 Support library to use the Qualcomm MSM Interface (QMI) protocol
ii libqmi-proxy 1.16.0-1 amd64 Proxy to communicate with QMI ports
ii libqmi-utils 1.16.0-1 amd64 Utilities to use the QMI protocol from the command line
dpkg --list |grep modemmanager
ii modemmanager 1.6.0-1 amd64 D-Bus service for managing modems
dpkg --list|grep libmbim
ii libmbim-glib4:amd64 1.14.0-1 amd64 Support library to use the MBIM protocol
ii libmbim-proxy 1.14.0-1 amd64 Proxy to communicate with MBIM ports
ii libmbim-utils 1.14.0-1 amd64 Utilities to use the MBIM protocol from the command line
uname -a
Linux x1c 4.4.0-36-generic #55-Ubuntu SMP Thu Aug 11 18:01:55 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux
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https://bugs.launchpad.net/bugs/1579290
Title:
Sierra EM7455 not working usbutils
Status in usbutils package in Ubuntu:
Confirmed
Bug description:
johnman at johnman-ThinkPad-X1-Carbon-4th:~$ usb-devices
T: Bus=01 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#= 1 Spd=480 MxCh=12
D: Ver= 2.00 Cls=09(hub ) Sub=00 Prot=01 MxPS=64 #Cfgs= 1
P: Vendor=1d6b ProdID=0002 Rev=04.04
S: Manufacturer=Linux 4.4.0-22-generic xhci-hcd
S: Product=xHCI Host Controller
S: SerialNumber=0000:00:14.0
C: #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=0mA
I: If#= 0 Alt= 0 #EPs= 1 Cls=09(hub ) Sub=00 Prot=00 Driver=hub
T: Bus=01 Lev=01 Prnt=01 Port=01 Cnt=01 Dev#= 2 Spd=480 MxCh= 0
D: Ver= 2.10 Cls=00(>ifc ) Sub=00 Prot=00 MxPS=64 #Cfgs= 1
P: Vendor=1199 ProdID=9079 Rev=00.06
S: Manufacturer=Sierra Wireless, Incorporated
S: Product=Sierra Wireless EM7455 Qualcomm Snapdragon X7 LTE-A
S: SerialNumber=LF54844201021013
C: #Ifs= 2 Cfg#= 1 Atr=a0 MxPwr=500mA
/usr/bin/usb-devices: line 79: printf: c: invalid number
I: If#= 0 Alt= 0 #EPs= 1 Cls=02(commc) Sub=0e Prot=00 Driver=cdc_mbim
/usr/bin/usb-devices: line 79: printf: d: invalid number
I: If#= 0 Alt= 1 #EPs= 2 Cls=0a(data ) Sub=00 Prot=02 Driver=cdc_mbim
T: Bus=01 Lev=01 Prnt=01 Port=07 Cnt=02 Dev#= 4 Spd=480 MxCh= 0
D: Ver= 2.00 Cls=ef(misc ) Sub=02 Prot=01 MxPS=64 #Cfgs= 1
P: Vendor=04f2 ProdID=b531 Rev=00.22
S: Manufacturer=Chicony Electronics Co.,Ltd.
S: Product=Integrated Camera
S: SerialNumber=0001
C: #Ifs= 2 Cfg#= 1 Atr=80 MxPwr=500mA
I: If#= 0 Alt= 0 #EPs= 1 Cls=0e(video) Sub=01 Prot=00 Driver=uvcvideo
I: If#= 1 Alt= 0 #EPs= 0 Cls=0e(video) Sub=02 Prot=00 Driver=uvcvideo
T: Bus=01 Lev=01 Prnt=01 Port=08 Cnt=03 Dev#= 5 Spd=12 MxCh= 0
D: Ver= 2.00 Cls=ff(vend.) Sub=10 Prot=ff MxPS= 8 #Cfgs= 1
P: Vendor=138a ProdID=0090 Rev=01.64
S: SerialNumber=c5a380ed1410
C: #Ifs= 1 Cfg#= 1 Atr=a0 MxPwr=100mA
I: If#= 0 Alt= 0 #EPs= 5 Cls=ff(vend.) Sub=00 Prot=00 Driver=(none)
T: Bus=02 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#= 1 Spd=5000 MxCh= 6
D: Ver= 3.00 Cls=09(hub ) Sub=00 Prot=03 MxPS= 9 #Cfgs= 1
P: Vendor=1d6b ProdID=0003 Rev=04.04
S: Manufacturer=Linux 4.4.0-22-generic xhci-hcd
S: Product=xHCI Host Controller
S: SerialNumber=0000:00:14.0
C: #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=0mA
I: If#= 0 Alt= 0 #EPs= 1 Cls=09(hub ) Sub=00 Prot=00 Driver=hub
1) The release of Ubuntu you are using, via 'lsb_release -rd' or System -> About Ubuntu
Description: Ubuntu 16.04 LTS
Release: 16.04
2) The version of the package you are using, via 'apt-cache policy pkgname' or by checking in Software Center
Version 15.12
3) What you expected to happen
Working modem in ubuntu
4) What happened instead
Modem is not working somehow.
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