[Bug 1636237] Re: No mouse, no keyboard after upgrading from 16.04.1 to 16.10

[Thomas Schweikle]

Since it is not possible to report a bug from systems not accepting any
keypresses or mouse actions, I used some system that does -- I used the
system I wanted to upgrade. But until this issue is solved I wont
upgrade! It would therefore be nice to have some instructions on how I
can access the system failing the upgrade. Adding "init=/bin/bash" just
puts me in a shell within "initrd" mounted as root. Not really helpful.

It is the same old thing: you cant execute "ubuntu-bug" from non
accessible systems, but it seems to be the only way to file a bug
report. Even if this will add various missleading files to this bug
report, because these are from a RUNNING, WORKING system, not from the
one NOT RUNNING, NOT WORKING.

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https://bugs.launchpad.net/bugs/1636237

Title:
  No mouse, no keyboard after upgrading from 16.04.1 to 16.10

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  Install Ubuntu 16.04 upgrade to latest 16.04.1.
  Make sure in /etc/update-manager/release-upgrades
  "Prompt=normal" is set.

  Then as root:
  # do-release-upgrade

  Answer all questions with "y". The release upgrade will take place.
  After it is finished it will ask a last question about rebooting.
  Answer "y". The system will reboot.

  After printing

  Ubuntu 16.10 <hostname> tty1
  <hostname> login:

  for a short time the cursor blinks after ":". It vanishes.
  You'll wont have keyboard, you'll wont have mouse.
  CTRL-ALT-DEL wont work.

  sshd will never start.

  The system is dead until you reset it. It will boot again, but again
  no keyboard, no mouse.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: ubuntu-release-upgrader-core 1:16.04.17
  ProcVersionSignature: Ubuntu 4.4.0-43.63-generic 4.4.21
  Uname: Linux 4.4.0-43-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  CrashDB: ubuntu
  Date: Mon Oct 24 17:21:52 2016
  InstallationDate: Installed on 2014-01-31 (997 days ago)
  InstallationMedia: Ubuntu-Server 13.10 "Saucy Salamander" - Release amd64 (20131016)
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  SourcePackage: ubuntu-release-upgrader
  Symptom: release-upgrade
  UpgradeStatus: Upgraded to xenial on 2016-09-06 (48 days ago)
  VarLogDistupgradeAptclonesystemstate.tar.gz:
   Error: command ['pkexec', 'cat', '/var/log/dist-upgrade/apt-clone_system_state.tar.gz'] failed with exit code 127: polkit-agent-helper-1: error response to PolicyKit daemon: GDBus.Error:org.freedesktop.PolicyKit1.Error.Failed: No session for cookie
   Error executing command as another user: Not authorized
   
   This incident has been reported.

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