[Bug 1631988] Re: Web browser didn't appear when 'Report a problem...' asked if I could add more info to a bug report that would come up in a web browser window

[Ads20000]

That command works fine in the live session and in a full install.

When I run Checkbox in a live session (in VirtualBox), the sound tone
part doesn't work so I mark it as failed. 'Report a problem...' appears
(is that whoopsie rather than apport? Should I refile the bug with
`ubuntu-bug whoopsie` to get better logs?) and after I tell it to send
off the bug data it gives a dialogue box with the title 'Problem already
known' and text 'This problem was already reported in the bug report
displayed in the web browser. Please check if you can add any further
information that might be helpful for the developers.' But after
clicking 'Close' on that dialogue box (the only option, other than
clicking the orange cross or using `Alt` + `F4` or xkill or something),
no browser window appears.

Now using VirtualBox Graphical User Interface Version 5.1.6_Ubuntu
r110634 with Ubuntu 16.10 64-bit as the host OS (decided to make the
upgrade two days early, had a problem with VirtualBox that crashed Unity
on the host OS but aside from that...)

I'm going to paste that file as an attachment from the guest OS, wait a
sec...

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https://bugs.launchpad.net/bugs/1631988

Title:
  Web browser didn't appear when 'Report a problem...' asked if I could
  add more info to a bug report that would come up in a web browser
  window

Status in apport package in Ubuntu:
  Incomplete

Bug description:
  I tried loading Checkbox in the live session, the 'Report a
  Problem...' dialogue came up and told me that the problem had already
  reported and asked if I could add more detail to the bug when it came
  up in the web browser, but the web browser didn't load.

  Computer info:
  VirtualBox Graphical User Interface Version 5.0.24_Ubuntu r108355
  (I don't have access to spare hardware to test on at the moment)
  Allocated 2GB RAM
  Host OS: Ubuntu 16.04 LTS 64-bit
  Lenovo ThinkPad X201

  Live session from the Ubuntu 16.10 20161008 ISO

  ProblemType: Bug
  DistroRelease: Ubuntu 16.10
  Package: apport 2.20.3-0ubuntu7
  ProcVersionSignature: Ubuntu 4.8.0-21.23-generic 4.8.0
  Uname: Linux 4.8.0-21-generic x86_64
  ApportLog:
   ERROR: apport (pid 7682) Mon Oct 10 15:54:45 2016: called for pid 7616, signal 11, core limit 0
   ERROR: apport (pid 7682) Mon Oct 10 15:54:45 2016: executable: /usr/bin/webapp-container (command line "webapp-container --app-id=ubuntu-amazon-default --webapp --enable-back-forward http://www.amazon.com/?tag=u1webapp-20")
   ERROR: apport (pid 7682) Mon Oct 10 15:54:45 2016: debug: session gdbus call: (true,)
   
   ERROR: apport (pid 7682) Mon Oct 10 15:55:12 2016: wrote report /var/crash/_usr_bin_webapp-container.999.crash
  ApportVersion: 2.20.3-0ubuntu7
  Architecture: amd64
  CasperVersion: 1.379
  CrashReports:
   644:999:123:0:2016-10-10 15:55:49.656395711 +0100:2016-10-10 15:55:49.656395711 +0100:/var/crash/_usr_bin_webapp-container.999.upload
   600:115:123:0:2016-10-10 15:55:53.524429871 +0100:2016-10-10 15:55:53.524429871 +0100:/var/crash/_usr_bin_webapp-container.999.uploaded
   640:999:123:15139136:2016-10-10 15:55:48.040390253 +0100:2016-10-10 15:55:49.040390253 +0100:/var/crash/_usr_bin_webapp-container.999.crash
  CurrentDesktop: Unity
  Date: Mon Oct 10 15:57:49 2016
  LiveMediaBuild: Ubuntu 16.10 "Yakkety Yak" - Alpha amd64 (20161008)
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: apport
  UpgradeStatus: No upgrade log present (probably fresh install)

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