[Bug 1629900] Re: update-manager crashed with ValueError in require_version(): Namespace Unity not available

Brian Murray brian at ubuntu.com
Mon Oct 3 16:05:01 UTC 2016


It looks like this will actually end up fixing both of these crashes.

https://errors.ubuntu.com/problem/286a8abbac58d846fa124c4cba05c69de3e2141b

https://errors.ubuntu.com/problem/bca15d8fbbcf64acf96c69bccd0416f287cb9d99

The second one is about importing Dbusmenu.

** Changed in: update-manager (Ubuntu)
       Status: Confirmed => Triaged

** Also affects: update-manager (Ubuntu Yakkety)
   Importance: Medium
       Status: Triaged

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https://bugs.launchpad.net/bugs/1629900

Title:
  update-manager crashed with ValueError in require_version(): Namespace
  Unity not available

Status in update-manager package in Ubuntu:
  Triaged
Status in update-manager source package in Yakkety:
  Triaged

Bug description:
  Update Manager crashes on start.

  ProblemType: Crash
  DistroRelease: Ubuntu 16.10
  Package: update-manager 1:16.10.5
  ProcVersionSignature: Ubuntu 4.8.0-17.19-generic 4.8.0-rc7
  Uname: Linux 4.8.0-17-generic i686
  ApportVersion: 2.20.3-0ubuntu7
  Architecture: i386
  CrashCounter: 1
  CurrentDesktop: XFCE
  Date: Mon Oct  3 16:03:21 2016
  ExecutablePath: /usr/bin/update-manager
  GsettingsChanges:
   b'com.ubuntu.update-manager' b'first-run' b'false'
   b'com.ubuntu.update-manager' b'launch-time' b'1475506394'
  InstallationDate: Installed on 2016-10-01 (2 days ago)
  InstallationMedia: Xubuntu 16.10 "Yakkety Yak" - Alpha i386 (20161001)
  InterpreterPath: /usr/bin/python3.5
  PackageArchitecture: all
  ProcCmdline: /usr/bin/python3 /usr/bin/update-manager
  PythonArgs: ['/usr/bin/update-manager']
  SourcePackage: update-manager
  Title: update-manager crashed with ValueError in require_version(): Namespace Unity not available
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo

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