[Bug 1640958] Re: Can not update Ubuntu

[Matthew Paul Thomas]

Oh, sorry, I didn’t notice this had already been moved away from ubuntu-
release-upgrader. But it’s unlikely to be a problem with Ubuntu Software
Center.

Alex, could you please attach a screenshot of the window that’s showing
the progress?

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https://bugs.launchpad.net/bugs/1640958

Title:
  Can not update Ubuntu

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  I've tried to update Ubuntu multiple time and it just won't work. I go
  into the Ubuntu Software Center and see theres an update. So what I
  did was click install, then left it alone for about half and hour.
  When I looked back at it it's at the same place as before -- so I'm
  like "hey, maybe it just takes a long time". 2 hours later and now I
  definitely know theres a problem, cuz I got a very fast laptop.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: ubuntu-release-upgrader-core 1:16.04.17
  ProcVersionSignature: Ubuntu 4.4.0-45.66-generic 4.4.21
  Uname: Linux 4.4.0-45-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  CrashDB: ubuntu
  CurrentDesktop: Unity
  Date: Thu Nov 10 18:17:34 2016
  InstallationDate: Installed on 2016-10-25 (16 days ago)
  InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
  PackageArchitecture: all
  ProcEnviron:
   LANGUAGE=en_US
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: ubuntu-release-upgrader
  Symptom: dist-upgrade
  UpgradeStatus: No upgrade log present (probably fresh install)
  mtime.conffile..etc.update-manager.release-upgrades: 2016-11-10T15:24:41.536481

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