[Bug 1585306] [NEW] package grub-pc 2.02~beta2-9ubuntu1.7 failed to install/upgrade: subprocess installed pre-removal script returned error exit status 10

[Ryan Dunlop]

Public bug reported:

Machine wouldn't boot after restart from Windows 10.  Went though boot-
repair using live usb image.  These wanted to report after next boot.

ProblemType: Package
DistroRelease: Ubuntu 14.04
Package: grub-pc 2.02~beta2-9ubuntu1.7
ProcVersionSignature: Ubuntu 3.13.0-86.131-generic 3.13.11-ckt39
Uname: Linux 3.13.0-86-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.20
AptOrdering:
 grub-pc: Purge
 grub-gfxpayload-lists: Purge
 grub2-common: Purge
 grub-pc-bin: Purge
 grub-common: Purge
Architecture: amd64
Date: Tue May 24 11:12:34 2016
Df:
 Filesystem     1K-blocks     Used Available Use% Mounted on
 /dev/sdb5      313281216 88359060 208985288  30% /
 udev             8046120       12   8046108   1% /dev
 tmpfs            1611524     1408   1610116   1% /run
DpkgTerminalLog:
 Removing grub-gfxpayload-lists (0.6) ...
 Removing grub-pc (2.02~beta2-9ubuntu1.7) ...
 dpkg: error processing package grub-pc (--purge):
  subprocess installed pre-removal script returned error exit status 10
DuplicateSignature: package:grub-pc:2.02~beta2-9ubuntu1.7:subprocess installed pre-removal script returned error exit status 10
ErrorMessage: subprocess installed pre-removal script returned error exit status 10
InstallationDate: Installed on 2014-11-22 (548 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-86-generic root=UUID=b570f2fe-32f6-478e-a0e7-bd6c5d64f130 ro quiet splash
RelatedPackageVersions:
 dpkg 1.17.5ubuntu5.6
 apt  1.0.1ubuntu2.13
SourcePackage: grub2
Title: package grub-pc 2.02~beta2-9ubuntu1.7 failed to install/upgrade: subprocess installed pre-removal script returned error exit status 10
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: grub2 (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-package need-duplicate-check third-party-packages trusty

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https://bugs.launchpad.net/bugs/1585306

Title:
  package grub-pc 2.02~beta2-9ubuntu1.7 failed to install/upgrade:
  subprocess installed pre-removal script returned error exit status 10

Status in grub2 package in Ubuntu:
  New

Bug description:
  Machine wouldn't boot after restart from Windows 10.  Went though
  boot-repair using live usb image.  These wanted to report after next
  boot.

  ProblemType: Package
  DistroRelease: Ubuntu 14.04
  Package: grub-pc 2.02~beta2-9ubuntu1.7
  ProcVersionSignature: Ubuntu 3.13.0-86.131-generic 3.13.11-ckt39
  Uname: Linux 3.13.0-86-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.20
  AptOrdering:
   grub-pc: Purge
   grub-gfxpayload-lists: Purge
   grub2-common: Purge
   grub-pc-bin: Purge
   grub-common: Purge
  Architecture: amd64
  Date: Tue May 24 11:12:34 2016
  Df:
   Filesystem     1K-blocks     Used Available Use% Mounted on
   /dev/sdb5      313281216 88359060 208985288  30% /
   udev             8046120       12   8046108   1% /dev
   tmpfs            1611524     1408   1610116   1% /run
  DpkgTerminalLog:
   Removing grub-gfxpayload-lists (0.6) ...
   Removing grub-pc (2.02~beta2-9ubuntu1.7) ...
   dpkg: error processing package grub-pc (--purge):
    subprocess installed pre-removal script returned error exit status 10
  DuplicateSignature: package:grub-pc:2.02~beta2-9ubuntu1.7:subprocess installed pre-removal script returned error exit status 10
  ErrorMessage: subprocess installed pre-removal script returned error exit status 10
  InstallationDate: Installed on 2014-11-22 (548 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-86-generic root=UUID=b570f2fe-32f6-478e-a0e7-bd6c5d64f130 ro quiet splash
  RelatedPackageVersions:
   dpkg 1.17.5ubuntu5.6
   apt  1.0.1ubuntu2.13
  SourcePackage: grub2
  Title: package grub-pc 2.02~beta2-9ubuntu1.7 failed to install/upgrade: subprocess installed pre-removal script returned error exit status 10
  UpgradeStatus: No upgrade log present (probably fresh install)

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