[Bug 1564219] Re: Ubuntu Xenial Installer hangs after a couple of minutes on Gigabyte MP30-AR0 (APM X-Gene 1)

Ronald Maas ronaldjmaas at gmail.com
Mon May 23 04:08:43 UTC 2016

Successfully able to install and start Ubuntu 16.04 on the MP30-AR0
board using the following work-around. Note a serial console is

1) After starting the installer using UEFI shell command
FS1:\EFI\BOOT\BOOTAA64.EFI, select 'Install' menu item and click 'e' to
invoke the Grub editor

2) Change the Grub menu entry:

setparams 'Install'

    set background_color=black
    linux    /linux acpi=off clk_ignore_unused console=ttyS0,115200 --- quiet clk_ignore_unused console=ttyS0,115200
    initrd   /initrd.gz

3) Type Ctrl-X to boot the kernel and start the installation process

4) After the installation completes, reboot the system. Now UEFI should
automatically boot the kernel, and after a few error messages, the
familiar Linux logon prompt should appear

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  Ubuntu Xenial Installer hangs after a couple of minutes on Gigabyte
  MP30-AR0 (APM X-Gene 1)

Status in debian-installer package in Ubuntu:

Bug description:
  When I start the Ubuntu Xenial Installer, the system freezes after the
  following error is displayed:

  [   92.033722] NMI watchdog: BUG: soft lockup - CPU #6 stuck for 22s!

  This usually happens 1 to 10 after I started the installer.

  The installer was started from UEFI Shell using the command:


  Expected to happen
  Be able to successfully finish the installation procedure

  What actually happened
  Installer freezes and does not respond to any keyboard input. I need to cold restart the computer to get it to work again.

  Gigabyte MP30-AR0 motherboard with APM X-Gene 1 processor flashed with TianoCore UEFI
  Kingston KVR16LE11S8/4HB 16 GB ECC DDR3 DRAM
  HGST Deskstar NAS 6 TB drive
  Logitech USB keyboard

  Ubuntu Xenial Mini ISO downloaded from http://ports.ubuntu.com/ubuntu-ports/dists/xenial/main/installer-arm64/current/images/netboot/mini.iso (dated 29-Mar-2016)
  UBoot has been replaced by TianoCore UEFI using the steps described in: https://rwmj.wordpress.com/2016/03/08/gigabyte-mp30-ar0-flashing-uefi/

  Both Centos 7.2 and Debian Testing were successfully installed and running stable for multiple days.

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