[Bug 1608161] [NEW] printing not working after upgrade to 16.04

Janos G. Komaromi jankom at aaahawk.com
Sun Jul 31 02:15:31 UTC 2016


Public bug reported:

Yesterday I completed distribution upgrade from 14.04 to 16.04. While it
was a lengthy process everything seemed ok (even though I lost my
background picture on desktop but later was able to restore it to what
it was before upgrade).

However, today I tried to print something and it fails. I have an HP
P1102w, and it worked perfectly before. I did all recommendations
according to your wiki (network is OK, cups is seeing the printer, etc.
etc.). I even deleted and reinstalled the printer, but when trying to
print test page after installation an error shows up"hplip.plugin". I
also reinstalled the hplip package but no help.

Does this have something to do with HP proprietary software and agreeing
to some license blah-blah? I remember originally when I installed the
printer in 14.04 there was something like that. Now everything is hidden
behind the fancy gui stuff and I'm stuck with no printing.

I have another wireless printer, a Lexmark that I previously used as a
shared printer from another linux box (where I was able to jury-rig the
linux driver), and it worked well. Now I cannot use it, because there is
a cups error: There was an error during the CUPS operation: 'Transport
endpoint is not connected'. Again, now I have no printer at all.

My network is working well, I can see the other linux box or files on
it, but cannot use the shared Lexmark color printer. I remember, during
the upgrade there were some terminal messages that could not delete some
cups orr ppd related directories, because they were not empty
(apparently the script did not use the -rf option for rm). Could this
have anything to do with my complete shut out of printing capability?
Needless to say, I can print to  both HP P1102w or Lexmark printers from
the other linux box (an old Fedora-3 distro).

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New

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https://bugs.launchpad.net/bugs/1608161

Title:
  printing not working after upgrade to 16.04

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  Yesterday I completed distribution upgrade from 14.04 to 16.04. While
  it was a lengthy process everything seemed ok (even though I lost my
  background picture on desktop but later was able to restore it to what
  it was before upgrade).

  However, today I tried to print something and it fails. I have an HP
  P1102w, and it worked perfectly before. I did all recommendations
  according to your wiki (network is OK, cups is seeing the printer,
  etc. etc.). I even deleted and reinstalled the printer, but when
  trying to print test page after installation an error shows
  up"hplip.plugin". I also reinstalled the hplip package but no help.

  Does this have something to do with HP proprietary software and
  agreeing to some license blah-blah? I remember originally when I
  installed the printer in 14.04 there was something like that. Now
  everything is hidden behind the fancy gui stuff and I'm stuck with no
  printing.

  I have another wireless printer, a Lexmark that I previously used as a
  shared printer from another linux box (where I was able to jury-rig
  the linux driver), and it worked well. Now I cannot use it, because
  there is a cups error: There was an error during the CUPS operation:
  'Transport endpoint is not connected'. Again, now I have no printer at
  all.

  My network is working well, I can see the other linux box or files on
  it, but cannot use the shared Lexmark color printer. I remember,
  during the upgrade there were some terminal messages that could not
  delete some cups orr ppd related directories, because they were not
  empty (apparently the script did not use the -rf option for rm). Could
  this have anything to do with my complete shut out of printing
  capability? Needless to say, I can print to  both HP P1102w or Lexmark
  printers from the other linux box (an old Fedora-3 distro).

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