[Bug 1603845] Re: kernel 4.4.0-31 install broken

Brian Murray brian at ubuntu.com
Wed Jul 20 15:14:18 UTC 2016


** Package changed: ubuntu-release-upgrader (Ubuntu) => update-manager
(Ubuntu)

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https://bugs.launchpad.net/bugs/1603845

Title:
  kernel 4.4.0-31 install broken

Status in update-manager package in Ubuntu:
  Confirmed

Bug description:
  Today, I was prompted to install an OS update.  I chose to accept.
  What happened next is wholly unacceptable.  If I were a non-techie
  user, I'd be up a creek trying to fix my problem.  See the log below,
  and scroll down for an explanation:

  >>>

  Start-Date: 2016-07-16  14:13:23
  Commandline: aptdaemon role='role-commit-packages' sender=':1.225'
  Install: linux-headers-4.4.0-31-generic:amd64 (4.4.0-31.50, automatic), linux-headers-4.4.0-31:amd64 (4.4.0-31.50, automatic), linux-signed-image-4.4.0-31-generic:amd64 (4.4.0-31.50, automatic), linux-image-4.4.0-31-generic:amd64 (4.4.0-31.50, automatic), linux-image-extra-4.4.0-31-generic:amd64 (4.4.0-31.50, automatic)
  Upgrade: libmpx0:amd64 (5.3.1-14ubuntu2.1, 5.4.0-6ubuntu1~16.04.1), libgcc-5-dev:amd64 (5.3.1-14ubuntu2.1, 5.4.0-6ubuntu1~16.04.1), language-pack-gnome-en:amd64 (1:16.04+20160415, 1:16.04+20160627), linux-headers-generic:amd64 (4.4.0.28.30, 4.4.0.31.33), gir1.2-gtk-3.0:amd64 (3.18.9-1ubuntu3, 3.18.9-1ubuntu3.1), linux-libc-dev:amd64 (4.4.0-28.47, 4.4.0-31.50), libnss3-nssdb:amd64 (2:3.21-1ubuntu4, 2:3.23-0ubuntu0.16.04.1), libgtk-3-common:amd64 (3.18.9-1ubuntu3, 3.18.9-1ubuntu3.1), grub-common:amd64 (2.02~beta2-36ubuntu3, 2.02~beta2-36ubuntu3.1), linux-image-generic:amd64 (4.4.0.28.30, 4.4.0.31.33), libgtk-3-0:amd64 (3.18.9-1ubuntu3, 3.18.9-1ubuntu3.1), libgd3:amd64 (2.1.1-4ubuntu0.16.04.1, 2.1.1-4ubuntu0.16.04.2), cpp-5:amd64 (5.3.1-14ubuntu2.1, 5.4.0-6ubuntu1~16.04.1), python2.7-minimal:amd64 (2.7.11-7ubuntu1, 2.7.12-1~16.04), binutils:amd64 (2.26-8ubuntu2.1, 2.26.1-1ubuntu1~16.04), libarchive13:amd64 (3.1.2-11ubuntu0.16.04.1, 3.1.2-11ubuntu0.16.04.2), linux-signed-image-generic:amd64 (4.4.0.28.30, 4.4.0.31.33), libitm1:amd64 (5.3.1-14ubuntu2.1, 5.4.0-6ubuntu1~16.04.1), libpython2.7:amd64 (2.7.11-7ubuntu1, 2.7.12-1~16.04), python2.7:amd64 (2.7.11-7ubuntu1, 2.7.12-1~16.04), grub2-common:amd64 (2.02~beta2-36ubuntu3, 2.02~beta2-36ubuntu3.1), libcilkrts5:amd64 (5.3.1-14ubuntu2.1, 5.4.0-6ubuntu1~16.04.1), flashplugin-installer:amd64 (11.2.202.626ubuntu0.16.04.1, 11.2.202.632ubuntu0.16.04.1), libasan2:amd64 (5.3.1-14ubuntu2.1, 5.4.0-6ubuntu1~16.04.1), language-pack-en:amd64 (1:16.04+20160415, 1:16.04+20160627), ecryptfs-utils:amd64 (111-0ubuntu1, 111-0ubuntu1.1), libquadmath0:amd64 (5.3.1-14ubuntu2.1, 5.4.0-6ubuntu1~16.04.1), upower:amd64 (0.99.4-2ubuntu0.2, 0.99.4-2ubuntu0.3), dkms:amd64 (2.2.0.3-2ubuntu11, 2.2.0.3-2ubuntu11.1), libnss3-1d:amd64 (2:3.21-1ubuntu4, 2:3.23-0ubuntu0.16.04.1), linux-signed-generic:amd64 (4.4.0.28.30, 4.4.0.31.33), gtk2-engines-murrine:amd64 (0.98.2-0ubuntu2, 0.98.2-0ubuntu2.1), gcc-5-base:amd64 (5.3.1-14ubuntu2.1, 5.4.0-6ubuntu1~16.04.1), gcc-5-base:i386 (5.3.1-14ubuntu2.1, 5.4.0-6ubuntu1~16.04.1), libstdc++-5-dev:amd64 (5.3.1-14ubuntu2.1, 5.4.0-6ubuntu1~16.04.1), libtsan0:amd64 (5.3.1-14ubuntu2.1, 5.4.0-6ubuntu1~16.04.1), grub-efi-amd64-bin:amd64 (2.02~beta2-36ubuntu3, 2.02~beta2-36ubuntu3.1), libgtk-3-bin:amd64 (3.18.9-1ubuntu3, 3.18.9-1ubuntu3.1), libubsan0:amd64 (5.3.1-14ubuntu2.1, 5.4.0-6ubuntu1~16.04.1), g++-5:amd64 (5.3.1-14ubuntu2.1, 5.4.0-6ubuntu1~16.04.1), libgfortran3:amd64 (5.3.1-14ubuntu2.1, 5.4.0-6ubuntu1~16.04.1), language-pack-gnome-en-base:amd64 (1:16.04+20160415, 1:16.04+20160627), gcc-5:amd64 (5.3.1-14ubuntu2.1, 5.4.0-6ubuntu1~16.04.1), libgail-3-0:amd64 (3.18.9-1ubuntu3, 3.18.9-1ubuntu3.1), liblsan0:amd64 (5.3.1-14ubuntu2.1, 5.4.0-6ubuntu1~16.04.1), libgomp1:amd64 (5.3.1-14ubuntu2.1, 5.4.0-6ubuntu1~16.04.1), libupower-glib3:amd64 (0.99.4-2ubuntu0.2, 0.99.4-2ubuntu0.3), grub-efi-amd64:amd64 (2.02~beta2-36ubuntu3, 2.02~beta2-36ubuntu3.1), libgnome-menu-3-0:amd64 (3.13.3-6ubuntu3, 3.13.3-6ubuntu3.1), shim-signed:amd64 (1.12+0.8-0ubuntu2, 1.17~16.04.1+0.8-0ubuntu2), language-pack-en-base:amd64 (1:16.04+20160415, 1:16.04+20160627), grub-efi-amd64-signed:amd64 (1.66+2.02~beta2-36ubuntu3, 1.66.1+2.02~beta2-36ubuntu3.1), libpython2.7-minimal:amd64 (2.7.11-7ubuntu1, 2.7.12-1~16.04), libnss3:amd64 (2:3.21-1ubuntu4, 2:3.23-0ubuntu0.16.04.1), libecryptfs1:amd64 (111-0ubuntu1, 111-0ubuntu1.1), libatomic1:amd64 (5.3.1-14ubuntu2.1, 5.4.0-6ubuntu1~16.04.1), libcc1-0:amd64 (5.3.1-14ubuntu2.1, 5.4.0-6ubuntu1~16.04.1), libpython2.7-stdlib:amd64 (2.7.11-7ubuntu1, 2.7.12-1~16.04), libstdc++6:amd64 (5.3.1-14ubuntu2.1, 5.4.0-6ubuntu1~16.04.1), libstdc++6:i386 (5.3.1-14ubuntu2.1, 5.4.0-6ubuntu1~16.04.1), linux-generic:amd64 (4.4.0.28.30, 4.4.0.31.33), lightdm:amd64 (1.18.1-0ubuntu1, 1.18.2-0ubuntu1), libnspr4:amd64 (2:4.11-1ubuntu1, 2:4.12-0ubuntu0.16.04.1), liblightdm-gobject-1-0:amd64 (1.18.1-0ubuntu1, 1.18.2-0ubuntu1), gnome-menus:amd64 (3.13.3-6ubuntu3, 3.13.3-6ubuntu3.1)
  End-Date: 2016-07-16  14:17:03

  Start-Date: 2016-07-17  18:32:16
  Commandline: aptdaemon role='role-commit-packages' sender=':1.111'
  Remove: rtl8812au-dkms:amd64 (4.3.8.12175.20140902+dfsg-0ubuntu2)
  End-Date: 2016-07-17  18:32:42

  Start-Date: 2016-07-17  18:38:07
  Commandline: aptdaemon role='role-commit-packages' sender=':1.96'
  Install: rtl8812au-dkms:amd64 (4.3.8.12175.20140902+dfsg-0ubuntu2)
  End-Date: 2016-07-17  18:39:05

  Start-Date: 2016-07-17  18:48:18
  Commandline: apt-get autoremove
  Requested-By: tonym (1000)
  Remove: linux-image-4.4.0-21-generic:amd64 (4.4.0-21.37), linux-image-extra-4.4.0-21-generic:amd64 (4.4.0-21.37)
  End-Date: 2016-07-17  18:49:31

  <<<<

  After the update process finished, it prompted me for a restart.  I
  did that.  The system restarted without problem.  But then, on reboot,
  the WIFI stopped working.  The driver installer reported that another
  driver was loaded, but using 'modprobe' did not report that the
  'rtl8812au' module was not loaded.

  I did some poking around, and then decided to do a 'sudo apt-get
  update', and the system notified me that updates were pending, and
  then I did a 'sudo apt-get install -f' to install them, followed by
  'sudo apt-get autoremove', which point the OS identified 217MB or
  dependencies that needed to be updated, and then informed me at the
  end to do a 'update-grub', which I did.

  On reboot the WIFI came back to life.  The point is that the install
  of 4.4-31 was not done completely, or did not complete completely,
  leaving me system in a half-broken state.

  Not acceptable, someone should look into what's going on, and when
  kernel updates happen they should take great care to make sure the
  entire chain of events completes.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: ubuntu-release-upgrader-core 1:16.04.14
  ProcVersionSignature: Ubuntu 4.4.0-31.50-generic 4.4.13
  Uname: Linux 4.4.0-31-generic x86_64
  NonfreeKernelModules: nvidia_uvm nvidia_modeset nvidia
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  CrashDB: ubuntu
  CurrentDesktop: Unity
  Date: Sun Jul 17 19:00:56 2016
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2016-07-04 (13 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  Symptom: release-upgrade
  UpgradeStatus: No upgrade log present (probably fresh install)

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