[Bug 1599295] Re: Apport should not just silently fail when it detects the specific crash report has already been uploaded

[Matthew Paul Thomas]

Submitting an error is not supposed to “launch a browser page”. It
hasn’t done that, for release versions of Ubuntu, for four years now.
And you know that it did not “silently fail”, because, as you stated,
trying to resubmit it manually results in “an error saying that the
crash report has been already submitted”. So it had already succeeded.

You can access a linked list of error reports from System Settings >
Security & Privacy > Diagnostics > Show Previous Reports.

** Changed in: apport
       Status: New => Invalid

** Changed in: apport (Ubuntu)
       Status: New => Invalid

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to apport in Ubuntu.
https://bugs.launchpad.net/bugs/1599295

Title:
  Apport should not just silently fail when it detects the specific
  crash report has already been uploaded

Status in Apport:
  Invalid
Status in apport package in Ubuntu:
  Invalid

Bug description:
  I have recently been having some trouble with Apport, I asked it to
  submit a crash report however there was a problem and it never
  launched the browser page. Now every time I try to manually submit the
  .crash file I get an error saying that the crash report has been
  already submitted (this is logged in syslog and not anywhere obvious).

  When I use the GUI, and when I use the apport-cli program and ask it
  to submit a report now on the matter it just silently exists without
  telling me anything. So how am I even meant to know what the URL is
  that it has been submitted to?

  So I think that Apport should really not just silently fail and should
  instead tell the user that the crash has already been submitted and
  then actually give them the URL to get to it because otherwise I don't
  know how one is expected to find it unless they get the Apport's
  signature generator working manually or something.

  I am running Ubuntu GNOME 16.04 with GNOME 3.20.

To manage notifications about this bug go to:
https://bugs.launchpad.net/apport/+bug/1599295/+subscriptions