[Bug 1534300] [NEW] Upgrade from 14.04 to 15.04 fails

[tobyS]

Public bug reported:

We tried do-release-upgrade on a 14.04 machine today multiple times with
all the same error. There are no held packages and everything is up to
date for the old release. Error is:

----
Hit http://security.ubuntu.com vivid-security/universe Translation-en                                                                                
Fetched 0 B in 0s (0 B/s)                                                                                                                            

Checking package manager
Reading package lists... Done    
Building dependency tree          
Reading state information... Done
Building data structures... Done 

Calculating the changes

Calculating the changes

Could not calculate the upgrade

An unresolvable problem occurred while calculating the upgrade.

This can be caused by: 
* Upgrading to a pre-release version of Ubuntu 
* Running the current pre-release version of Ubuntu 
* Unofficial software packages not provided by Ubuntu 

If none of this applies, then please report this bug using the 
command 'ubuntu-bug ubuntu-release-upgrader-core' in a terminal. 


Restoring original system state
…
----


/var/log/dist-upgrade/main.log shows
----
2016-01-14 21:43:23,025 DEBUG /openCache(), new cache size 76304
2016-01-14 21:43:23,025 DEBUG need_server_mode(): run in 'desktop' mode, (because of pkg 'ubuntu-desktop')
2016-01-14 21:43:25,259 ERROR Dist-upgrade failed: 'E:Error, pkgProblemResolver::Resolve generated breaks, this may be caused by held packages.'
2016-01-14 21:43:25,260 DEBUG abort called
----

Thanks for any support in advance.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: ubuntu-release-upgrader-core 1:0.220.8
ProcVersionSignature: Ubuntu 3.13.0-74.118-generic 3.13.11-ckt30
Uname: Linux 3.13.0-74-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
CrashDB: ubuntu
CurrentDesktop: GNOME
Date: Thu Jan 14 21:43:40 2016
InstallationDate: Installed on 2014-06-10 (583 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
UpgradeStatus: Upgraded to trusty on 2016-01-14 (0 days ago)
mtime.conffile..etc.update.manager.release.upgrades: 2016-01-14T20:50:42.707736

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug dist-upgrade trusty

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to ubuntu-release-upgrader in
Ubuntu.
https://bugs.launchpad.net/bugs/1534300

Title:
  Upgrade from 14.04 to 15.04 fails

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  We tried do-release-upgrade on a 14.04 machine today multiple times
  with all the same error. There are no held packages and everything is
  up to date for the old release. Error is:

  ----
  Hit http://security.ubuntu.com vivid-security/universe Translation-en                                                                                
  Fetched 0 B in 0s (0 B/s)                                                                                                                            

  Checking package manager
  Reading package lists... Done    
  Building dependency tree          
  Reading state information... Done
  Building data structures... Done 

  Calculating the changes

  Calculating the changes

  Could not calculate the upgrade

  An unresolvable problem occurred while calculating the upgrade.

  This can be caused by: 
  * Upgrading to a pre-release version of Ubuntu 
  * Running the current pre-release version of Ubuntu 
  * Unofficial software packages not provided by Ubuntu 

  If none of this applies, then please report this bug using the 
  command 'ubuntu-bug ubuntu-release-upgrader-core' in a terminal. 

  
  Restoring original system state
  …
  ----

  
  /var/log/dist-upgrade/main.log shows
  ----
  2016-01-14 21:43:23,025 DEBUG /openCache(), new cache size 76304
  2016-01-14 21:43:23,025 DEBUG need_server_mode(): run in 'desktop' mode, (because of pkg 'ubuntu-desktop')
  2016-01-14 21:43:25,259 ERROR Dist-upgrade failed: 'E:Error, pkgProblemResolver::Resolve generated breaks, this may be caused by held packages.'
  2016-01-14 21:43:25,260 DEBUG abort called
  ----

  Thanks for any support in advance.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: ubuntu-release-upgrader-core 1:0.220.8
  ProcVersionSignature: Ubuntu 3.13.0-74.118-generic 3.13.11-ckt30
  Uname: Linux 3.13.0-74-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  CrashDB: ubuntu
  CurrentDesktop: GNOME
  Date: Thu Jan 14 21:43:40 2016
  InstallationDate: Installed on 2014-06-10 (583 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to trusty on 2016-01-14 (0 days ago)
  mtime.conffile..etc.update.manager.release.upgrades: 2016-01-14T20:50:42.707736

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/1534300/+subscriptions