[Bug 1608161] Re: printing not working after upgrade to 16.04
Walter Tross
waltertross at gmail.com
Tue Aug 30 07:08:12 UTC 2016
I also upgraded from 14.04 to 16.04, and my HP Laserjet Pro P1102 (the same model as the HP P1102w, but without wireless connection) stopped working.
The print "Status" changes from "Processing" to "Stopped" after almost exactly 20 seconds (also when printing 1 line from gedit).
Very frustrating.
Output of dmesg:
[ 1068.448020] usb 1-1: new high-speed USB device number 4 using ehci-pci
[ 1068.580873] usb 1-1: New USB device found, idVendor=03f0, idProduct=002a
[ 1068.580879] usb 1-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 1068.580882] usb 1-1: Product: HP LaserJet Professional P1102
[ 1068.580886] usb 1-1: Manufacturer: Hewlett-Packard
[ 1068.580889] usb 1-1: SerialNumber: 000000000Q89BKK0SI1c
[ 1068.581414] usb-storage 1-1:1.0: USB Mass Storage device detected
[ 1068.583109] scsi host9: usb-storage 1-1:1.0
[ 1069.593207] usb 1-1: USB disconnect, device number 4
[ 1070.828021] usb 1-1: new high-speed USB device number 5 using ehci-pci
[ 1070.960924] usb 1-1: New USB device found, idVendor=03f0, idProduct=002a
[ 1070.960930] usb 1-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 1070.960934] usb 1-1: Product: HP LaserJet Professional P1102
[ 1070.960937] usb 1-1: Manufacturer: Hewlett-Packard
[ 1070.960941] usb 1-1: SerialNumber: 000000000Q89BKK0PR1a
[ 1071.592257] usblp 1-1:1.0: usblp0: USB Bidirectional printer dev 5 if 0 alt 0 proto 2 vid 0x03F0 pid 0x002A
[ 1071.592749] usbcore: registered new interface driver usblp
[ 1076.875087] usblp0: removed
[ 1076.881694] usblp 1-1:1.0: usblp0: USB Bidirectional printer dev 5 if 0 alt 0 proto 2 vid 0x03F0 pid 0x002A
[ 1185.607102] usblp0: removed
The last "usblp0: removed" is logged when the status is "Processing".
Nothing is logged when the status changes to "Stopped".
Output of lsusb -v (afterwards):
Bus 001 Device 005: ID 03f0:002a Hewlett-Packard LaserJet P1102
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 2.00
bDeviceClass 0 (Defined at Interface level)
bDeviceSubClass 0
bDeviceProtocol 0
bMaxPacketSize0 64
idVendor 0x03f0 Hewlett-Packard
idProduct 0x002a LaserJet P1102
bcdDevice 1.00
iManufacturer 1 Hewlett-Packard
iProduct 2 HP LaserJet Professional P1102
iSerial 3 000000000Q89BKK0PR1a
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 62
bNumInterfaces 2
bConfigurationValue 1
iConfiguration 0
bmAttributes 0xc0
Self Powered
MaxPower 98mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 2
bInterfaceClass 7 Printer
bInterfaceSubClass 1 Printer
bInterfaceProtocol 2 Bidirectional
iInterface 4 Printer
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x01 EP 1 OUT
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0200 1x 512 bytes
bInterval 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0200 1x 512 bytes
bInterval 0
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 1
bAlternateSetting 0
bNumEndpoints 3
bInterfaceClass 255 Vendor Specific Class
bInterfaceSubClass 2
bInterfaceProtocol 16
iInterface 6 HP EWS
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x02 EP 2 OUT
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0200 1x 512 bytes
bInterval 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x82 EP 2 IN
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0200 1x 512 bytes
bInterval 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x83 EP 3 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0008 1x 8 bytes
bInterval 12
Device Qualifier (for other device speed):
bLength 10
bDescriptorType 6
bcdUSB 2.00
bDeviceClass 0 (Defined at Interface level)
bDeviceSubClass 0
bDeviceProtocol 0
bMaxPacketSize0 64
bNumConfigurations 1
Device Status: 0x0001
Self Powered
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Foundations Bugs, which is subscribed to ubuntu-release-upgrader in
Ubuntu.
https://bugs.launchpad.net/bugs/1608161
Title:
printing not working after upgrade to 16.04
Status in ubuntu-release-upgrader package in Ubuntu:
Confirmed
Bug description:
Yesterday I completed distribution upgrade from 14.04 to 16.04. While
it was a lengthy process everything seemed ok (even though I lost my
background picture on desktop but later was able to restore it to what
it was before upgrade).
However, today I tried to print something and it fails. I have an HP
P1102w, and it worked perfectly before. I did all recommendations
according to your wiki (network is OK, cups is seeing the printer,
etc. etc.). I even deleted and reinstalled the printer, but when
trying to print test page after installation an error shows
up"hplip.plugin". I also reinstalled the hplip package but no help.
Does this have something to do with HP proprietary software and
agreeing to some license blah-blah? I remember originally when I
installed the printer in 14.04 there was something like that. Now
everything is hidden behind the fancy gui stuff and I'm stuck with no
printing.
I have another wireless printer, a Lexmark that I previously used as a
shared printer from another linux box (where I was able to jury-rig
the linux driver), and it worked well. Now I cannot use it, because
there is a cups error: There was an error during the CUPS operation:
'Transport endpoint is not connected'. Again, now I have no printer at
all.
My network is working well, I can see the other linux box or files on
it, but cannot use the shared Lexmark color printer. I remember,
during the upgrade there were some terminal messages that could not
delete some cups orr ppd related directories, because they were not
empty (apparently the script did not use the -rf option for rm). Could
this have anything to do with my complete shut out of printing
capability? Needless to say, I can print to both HP P1102w or Lexmark
printers from the other linux box (an old Fedora-3 distro).
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