[Bug 1616517] Re: whoopsie does not send fields from some package management application crashes

[Brian Murray]

bdmurray at upgrade-trusty-amd64:~$ grep whoopsie /var/log/syslog
Aug 24 12:04:55 upgrade-trusty-amd64 whoopsie[4310]: whoopsie 0.2.24.6ubuntu3 starting up.
Aug 24 12:04:55 upgrade-trusty-amd64 whoopsie[4310]: Using lock path: /var/lock/whoopsie/lock
Aug 24 12:07:46 upgrade-trusty-amd64 whoopsie[4311]: Parsing /var/crash/_usr_bin_update-manager.1000.crash.
Aug 24 12:07:46 upgrade-trusty-amd64 whoopsie[4311]: Uploading /var/crash/_usr_bin_update-manager.1000.crash.
Aug 24 12:07:48 upgrade-trusty-amd64 whoopsie[4311]: Sent; server replied with: No error
Aug 24 12:07:48 upgrade-trusty-amd64 whoopsie[4311]: Response code: 200
Aug 24 12:07:48 upgrade-trusty-amd64 whoopsie[4311]: Reported OOPS ID 0b455ae8-6a2e-11e6-a26a-fa163e30221b
Aug 24 12:08:11 upgrade-trusty-amd64 whoopsie[4311]: Sent; server replied with: No error
Aug 24 12:08:11 upgrade-trusty-amd64 whoopsie[4311]: Response code: 200

https://errors.ubuntu.com/oops/0b455ae8-6a2e-11e6-a26a-fa163e30221b

That OOPS contains DpkgTerminalLog.txt setting to verification-done.

** Tags removed: verification-needed
** Tags added: verification-done

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https://bugs.launchpad.net/bugs/1616517

Title:
  whoopsie does not send fields from some package management application
  crashes

Status in whoopsie package in Ubuntu:
  Triaged
Status in whoopsie source package in Trusty:
  Fix Committed
Status in whoopsie source package in Xenial:
  Triaged

Bug description:
  The package hook for update-manager and aptdaemon add information like
  /var/log/apt/term.log and /var/log/apt/history.log that would be
  useful in debugging crashes from those applications.  However, those
  files can be larger than 1 KB so whoopsie does not send them to the
  Error Tracker.  We should be sending those fields along.

  Test Case
  ---------
  1) launch update-manager
  2) kill -11 the update-manager process
  3) locate the update-manager .crash file and observe DpkgHistoryLog.txt in it
  4) send crash report to Error Tracker (look for .uploaded file)
  5) view crash report in Error Tracker (find OOPS ID by looking at syslog / whoopsie status)
  6) observe DpkgHistoryLog.txt not in it

  With the version of the package from -proposed DpkgHistoryLog.txt
  should appear on the OOPS page for the crash that was sent.

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