[Bug 1539847] Re: update-manager window remains empty after starting update

Alberto Salvia Novella es20490446e at gmail.com
Wed Apr 20 14:34:13 UTC 2016


** Changed in: update-manager (Ubuntu)
   Importance: Undecided => High

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https://bugs.launchpad.net/bugs/1539847

Title:
  update-manager window remains empty after starting update

Status in update-manager package in Ubuntu:
  Confirmed

Bug description:
  After pressing the "Install now" button the dialog window resizes to
  and remains empty. The window  can be closed. The console output is

      $ update-manager
      Traceback (most recent call last):
        File "/usr/lib/python3/dist-packages/dbus/bus.py", line 175, in activate_name_owner
          return self.get_name_owner(bus_name)
        File "/usr/lib/python3/dist-packages/dbus/bus.py", line 361, in get_name_owner
          's', (bus_name,), **keywords)
        File "/usr/lib/python3/dist-packages/dbus/connection.py", line 651, in call_blocking
          message, timeout)
      dbus.exceptions.DBusException: org.freedesktop.DBus.Error.NameHasNoOwner: Could not get owner of name 'org.debian.apt': no such name

      During handling of the above exception, another exception
  occurred:

      Traceback (most recent call last):
        File "/usr/lib/python3/dist-packages/defer/__init__.py", line 487, in _inline_callbacks
          result = gen.send(result)
        File "/usr/lib/python3/dist-packages/aptdaemon/client.py", line 1613, in _run_transaction_helper
          daemon = get_aptdaemon(self.bus)
        File "/usr/lib/python3/dist-packages/aptdaemon/client.py", line 1701, in get_aptdaemon
          False),
        File "/usr/lib/python3/dist-packages/dbus/bus.py", line 241, in get_object
          follow_name_owner_changes=follow_name_owner_changes)
        File "/usr/lib/python3/dist-packages/dbus/proxies.py", line 248, in __init__
          self._named_service = conn.activate_name_owner(bus_name)
        File "/usr/lib/python3/dist-packages/dbus/bus.py", line 180, in activate_name_owner
          self.start_service_by_name(bus_name)
        File "/usr/lib/python3/dist-packages/dbus/bus.py", line 278, in start_service_by_name
          'su', (bus_name, flags)))
        File "/usr/lib/python3/dist-packages/dbus/connection.py", line 651, in call_blocking
          message, timeout)
      dbus.exceptions.DBusException: org.freedesktop.DBus.Error.Spawn.ExecFailed: Failed to execute program org.debian.apt: Permission denied
      Traceback (most recent call last):
        File "/usr/lib/python3/dist-packages/dbus/bus.py", line 175, in activate_name_owner
          return self.get_name_owner(bus_name)
        File "/usr/lib/python3/dist-packages/dbus/bus.py", line 361, in get_name_owner
          's', (bus_name,), **keywords)
        File "/usr/lib/python3/dist-packages/dbus/connection.py", line 651, in call_blocking
          message, timeout)
      dbus.exceptions.DBusException: org.freedesktop.DBus.Error.NameHasNoOwner: Could not get owner of name 'org.debian.apt': no such name

      During handling of the above exception, another exception
  occurred:

      Traceback (most recent call last):
        File "/usr/lib/python3/dist-packages/defer/__init__.py", line 487, in _inline_callbacks
          result = gen.send(result)
        File "/usr/lib/python3/dist-packages/aptdaemon/client.py", line 1613, in _run_transaction_helper
          daemon = get_aptdaemon(self.bus)
        File "/usr/lib/python3/dist-packages/aptdaemon/client.py", line 1701, in get_aptdaemon
          False),
        File "/usr/lib/python3/dist-packages/dbus/bus.py", line 241, in get_object
          follow_name_owner_changes=follow_name_owner_changes)
        File "/usr/lib/python3/dist-packages/dbus/proxies.py", line 248, in __init__
          self._named_service = conn.activate_name_owner(bus_name)
        File "/usr/lib/python3/dist-packages/dbus/bus.py", line 180, in activate_name_owner
          self.start_service_by_name(bus_name)
        File "/usr/lib/python3/dist-packages/dbus/bus.py", line 278, in start_service_by_name
          'su', (bus_name, flags)))
        File "/usr/lib/python3/dist-packages/dbus/connection.py", line 651, in call_blocking
          message, timeout)
      dbus.exceptions.DBusException: org.freedesktop.DBus.Error.Spawn.ExecFailed: Failed to execute program org.debian.apt: Permission denied
      Traceback (most recent call last):
        File "/usr/lib/python3/dist-packages/dbus/bus.py", line 175, in activate_name_owner
          return self.get_name_owner(bus_name)
        File "/usr/lib/python3/dist-packages/dbus/bus.py", line 361, in get_name_owner
          's', (bus_name,), **keywords)
        File "/usr/lib/python3/dist-packages/dbus/connection.py", line 651, in call_blocking
          message, timeout)
      dbus.exceptions.DBusException: org.freedesktop.DBus.Error.NameHasNoOwner: Could not get owner of name 'org.debian.apt': no such name

      During handling of the above exception, another exception
  occurred:

      Traceback (most recent call last):
        File "/usr/lib/python3/dist-packages/aptdaemon/client.py", line 1584, in on_error
          error.raise_exception()
        File "/usr/lib/python3/dist-packages/defer/__init__.py", line 130, in raise_exception
          raise self.value.with_traceback(self.traceback)
        File "/usr/lib/python3/dist-packages/defer/__init__.py", line 487, in _inline_callbacks
          result = gen.send(result)
        File "/usr/lib/python3/dist-packages/aptdaemon/client.py", line 1613, in _run_transaction_helper
          daemon = get_aptdaemon(self.bus)
        File "/usr/lib/python3/dist-packages/aptdaemon/client.py", line 1701, in get_aptdaemon
          False),
        File "/usr/lib/python3/dist-packages/dbus/bus.py", line 241, in get_object
          follow_name_owner_changes=follow_name_owner_changes)
        File "/usr/lib/python3/dist-packages/dbus/proxies.py", line 248, in __init__
          self._named_service = conn.activate_name_owner(bus_name)
        File "/usr/lib/python3/dist-packages/dbus/bus.py", line 180, in activate_name_owner
          self.start_service_by_name(bus_name)
        File "/usr/lib/python3/dist-packages/dbus/bus.py", line 278, in start_service_by_name
          'su', (bus_name, flags)))
        File "/usr/lib/python3/dist-packages/dbus/connection.py", line 651, in call_blocking
          message, timeout)
      dbus.exceptions.DBusException: org.freedesktop.DBus.Error.Spawn.ExecFailed: Failed to execute program org.debian.apt: Permission denied
      Traceback (most recent call last):
        File "/usr/lib/python3/dist-packages/dbus/bus.py", line 175, in activate_name_owner
          return self.get_name_owner(bus_name)
        File "/usr/lib/python3/dist-packages/dbus/bus.py", line 361, in get_name_owner
          's', (bus_name,), **keywords)
        File "/usr/lib/python3/dist-packages/dbus/connection.py", line 651, in call_blocking
          message, timeout)
      dbus.exceptions.DBusException: org.freedesktop.DBus.Error.NameHasNoOwner: Could not get owner of name 'org.debian.apt': no such name

      During handling of the above exception, another exception
  occurred:

      Traceback (most recent call last):
        File "/usr/lib/python3/dist-packages/defer/__init__.py", line 483, in _inline_callbacks
          result = gen.throw(excep)
        File "/usr/lib/python3/dist-packages/UpdateManager/backend/InstallBackendAptdaemon.py", line 65, in update
          trans = yield self.client.update_cache(defer=True)
      dbus.exceptions.DBusException: org.freedesktop.DBus.Error.Spawn.ExecFailed: Failed to execute program org.debian.apt: Permission denied
      Traceback (most recent call last):
        File "/usr/lib/python3/dist-packages/dbus/bus.py", line 175, in activate_name_owner
          return self.get_name_owner(bus_name)
        File "/usr/lib/python3/dist-packages/dbus/bus.py", line 361, in get_name_owner
          's', (bus_name,), **keywords)
        File "/usr/lib/python3/dist-packages/dbus/connection.py", line 651, in call_blocking
          message, timeout)
      dbus.exceptions.DBusException: org.freedesktop.DBus.Error.NameHasNoOwner: Could not get owner of name 'org.debian.apt': no such name

      During handling of the above exception, another exception
  occurred:

      Traceback (most recent call last):
        File "/usr/lib/python3/dist-packages/defer/__init__.py", line 487, in _inline_callbacks
          result = gen.send(result)
        File "/usr/lib/python3/dist-packages/aptdaemon/client.py", line 1613, in _run_transaction_helper
          daemon = get_aptdaemon(self.bus)
        File "/usr/lib/python3/dist-packages/aptdaemon/client.py", line 1701, in get_aptdaemon
          False),
        File "/usr/lib/python3/dist-packages/dbus/bus.py", line 241, in get_object
          follow_name_owner_changes=follow_name_owner_changes)
        File "/usr/lib/python3/dist-packages/dbus/proxies.py", line 248, in __init__
          self._named_service = conn.activate_name_owner(bus_name)
        File "/usr/lib/python3/dist-packages/dbus/bus.py", line 180, in activate_name_owner
          self.start_service_by_name(bus_name)
        File "/usr/lib/python3/dist-packages/dbus/bus.py", line 278, in start_service_by_name
          'su', (bus_name, flags)))
        File "/usr/lib/python3/dist-packages/dbus/connection.py", line 651, in call_blocking
          message, timeout)
      dbus.exceptions.DBusException: org.freedesktop.DBus.Error.Spawn.ExecFailed: Failed to execute program org.debian.apt: Permission denied
      Traceback (most recent call last):
        File "/usr/lib/python3/dist-packages/dbus/bus.py", line 175, in activate_name_owner
          return self.get_name_owner(bus_name)
        File "/usr/lib/python3/dist-packages/dbus/bus.py", line 361, in get_name_owner
          's', (bus_name,), **keywords)
        File "/usr/lib/python3/dist-packages/dbus/connection.py", line 651, in call_blocking
          message, timeout)
      dbus.exceptions.DBusException: org.freedesktop.DBus.Error.NameHasNoOwner: Could not get owner of name 'org.debian.apt': no such name

      During handling of the above exception, another exception
  occurred:

      Traceback (most recent call last):
        File "/usr/lib/python3/dist-packages/defer/__init__.py", line 487, in _inline_callbacks
          result = gen.send(result)
        File "/usr/lib/python3/dist-packages/aptdaemon/client.py", line 1613, in _run_transaction_helper
          daemon = get_aptdaemon(self.bus)
        File "/usr/lib/python3/dist-packages/aptdaemon/client.py", line 1701, in get_aptdaemon
          False),
        File "/usr/lib/python3/dist-packages/dbus/bus.py", line 241, in get_object
          follow_name_owner_changes=follow_name_owner_changes)
        File "/usr/lib/python3/dist-packages/dbus/proxies.py", line 248, in __init__
          self._named_service = conn.activate_name_owner(bus_name)
        File "/usr/lib/python3/dist-packages/dbus/bus.py", line 180, in activate_name_owner
          self.start_service_by_name(bus_name)
        File "/usr/lib/python3/dist-packages/dbus/bus.py", line 278, in start_service_by_name
          'su', (bus_name, flags)))
        File "/usr/lib/python3/dist-packages/dbus/connection.py", line 651, in call_blocking
          message, timeout)
      dbus.exceptions.DBusException: org.freedesktop.DBus.Error.Spawn.ExecFailed: Failed to execute program org.debian.apt: Permission denied
      Traceback (most recent call last):
        File "/usr/lib/python3/dist-packages/dbus/bus.py", line 175, in activate_name_owner
          return self.get_name_owner(bus_name)
        File "/usr/lib/python3/dist-packages/dbus/bus.py", line 361, in get_name_owner
          's', (bus_name,), **keywords)
        File "/usr/lib/python3/dist-packages/dbus/connection.py", line 651, in call_blocking
          message, timeout)
      dbus.exceptions.DBusException: org.freedesktop.DBus.Error.NameHasNoOwner: Could not get owner of name 'org.debian.apt': no such name

      During handling of the above exception, another exception
  occurred:

      Traceback (most recent call last):
        File "/usr/lib/python3/dist-packages/aptdaemon/client.py", line 1584, in on_error
          error.raise_exception()
        File "/usr/lib/python3/dist-packages/defer/__init__.py", line 130, in raise_exception
          raise self.value.with_traceback(self.traceback)
        File "/usr/lib/python3/dist-packages/defer/__init__.py", line 487, in _inline_callbacks
          result = gen.send(result)
        File "/usr/lib/python3/dist-packages/aptdaemon/client.py", line 1613, in _run_transaction_helper
          daemon = get_aptdaemon(self.bus)
        File "/usr/lib/python3/dist-packages/aptdaemon/client.py", line 1701, in get_aptdaemon
          False),
        File "/usr/lib/python3/dist-packages/dbus/bus.py", line 241, in get_object
          follow_name_owner_changes=follow_name_owner_changes)
        File "/usr/lib/python3/dist-packages/dbus/proxies.py", line 248, in __init__
          self._named_service = conn.activate_name_owner(bus_name)
        File "/usr/lib/python3/dist-packages/dbus/bus.py", line 180, in activate_name_owner
          self.start_service_by_name(bus_name)
        File "/usr/lib/python3/dist-packages/dbus/bus.py", line 278, in start_service_by_name
          'su', (bus_name, flags)))
        File "/usr/lib/python3/dist-packages/dbus/connection.py", line 651, in call_blocking
          message, timeout)
      dbus.exceptions.DBusException: org.freedesktop.DBus.Error.Spawn.ExecFailed: Failed to execute program org.debian.apt: Permission denied
      Traceback (most recent call last):
        File "/usr/lib/python3/dist-packages/dbus/bus.py", line 175, in activate_name_owner
          return self.get_name_owner(bus_name)
        File "/usr/lib/python3/dist-packages/dbus/bus.py", line 361, in get_name_owner
          's', (bus_name,), **keywords)
        File "/usr/lib/python3/dist-packages/dbus/connection.py", line 651, in call_blocking
          message, timeout)
      dbus.exceptions.DBusException: org.freedesktop.DBus.Error.NameHasNoOwner: Could not get owner of name 'org.debian.apt': no such name

      During handling of the above exception, another exception
  occurred:

      Traceback (most recent call last):
        File "/usr/lib/python3/dist-packages/defer/__init__.py", line 483, in _inline_callbacks
          result = gen.throw(excep)
        File "/usr/lib/python3/dist-packages/UpdateManager/backend/InstallBackendAptdaemon.py", line 89, in commit
          downgrade, defer=True)
      dbus.exceptions.DBusException: org.freedesktop.DBus.Error.Spawn.ExecFailed: Failed to execute program org.debian.apt: Permission denied

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: update-manager 1:15.10.3
  Uname: Linux 4.3.0-040300-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.19.1-0ubuntu5
  Aptdaemon:
   
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Sat Jan 30 07:02:13 2016
  InstallationDate: Installed on 2013-10-17 (834 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  PackageArchitecture: all
  SourcePackage: update-manager
  UpgradeStatus: Upgraded to wily on 2015-11-19 (71 days ago)

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