[Bug 1497445] Re: Unable to create any bootable USB stick in Trusty

Jeff Lane jeffrey.lane at canonical.com
Sat Sep 19 13:03:57 UTC 2015


I just did, with a new 14.04.3 ISO from releases.

It too failed with this trace (now that I've realized where the log file
is hidden):

usb-creator 2015-09-19 08:58:35,094 (DEBUG) install.py:535: install_efi
usb-creator 2015-09-19 08:58:35,095 (DEBUG) install.py:228: install_bootloader
usb-creator 2015-09-19 08:58:40,811 (CRITICAL) install.py:99: Failed to install the bootloader.
usb-creator 2015-09-19 08:58:40,811 (ERROR) frontend.py:729: Installation failed.
Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/usbcreator/install.py", line 253, in install_bootloader
    timeout=MAX_DBUS_TIMEOUT)
  File "/usr/lib/python3/dist-packages/dbus/proxies.py", line 70, in __call__
    return self._proxy_method(*args, **keywords)
  File "/usr/lib/python3/dist-packages/dbus/proxies.py", line 145, in __call__
    **keywords)
  File "/usr/lib/python3/dist-packages/dbus/connection.py", line 651, in call_blocking
    message, timeout)
dbus.exceptions.DBusException: org.freedesktop.DBus.Python.NameError: Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/dbus/service.py", line 707, in _message_cb
    retval = candidate_method(self, *args, **keywords)
  File "/usr/share/usb-creator/usb-creator-helper", line 211, in InstallBootloader
    pass
NameError: name 'syslinux_var' is not defined

I've removed and backed down to what is in trusty-updates:
usb-creator-common:
  Installed: 0.2.56.3ubuntu0.1
  Candidate: 0.2.56.3ubuntu0.1
  Version table:
 *** 0.2.56.3ubuntu0.1 0
        500 http://us.archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 Packages
        500 http://security.ubuntu.com/ubuntu/ trusty-security/main amd64 Packages
        100 /var/lib/dpkg/status
     0.2.56 0
        500 http://us.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages
usb-creator-kde:
  Installed: (none)
  Candidate: 0.2.56.3ubuntu0.1
  Version table:
     0.2.56.3ubuntu0.1 0
        500 http://us.archive.ubuntu.com/ubuntu/ trusty-updates/universe amd64 Packages
        500 http://security.ubuntu.com/ubuntu/ trusty-security/universe amd64 Packages
     0.2.56 0
        500 http://us.archive.ubuntu.com/ubuntu/ trusty/universe amd64 Packages
usb-creator-gtk:
  Installed: 0.2.56.3ubuntu0.1
  Candidate: 0.2.56.3ubuntu0.1
  Version table:
 *** 0.2.56.3ubuntu0.1 0
        500 http://us.archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 Packages
        500 http://security.ubuntu.com/ubuntu/ trusty-security/main amd64 Packages
        100 /var/lib/dpkg/status
     0.2.56 0
        500 http://us.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to usb-creator in Ubuntu.
https://bugs.launchpad.net/bugs/1497445

Title:
  Unable to create any bootable USB stick in Trusty

Status in usb-creator package in Ubuntu:
  Incomplete

Bug description:
  I am completely unable to create a Vivid USB stick using usb-creator-
  gtk.

  I just downloaded the most recent 15.04 amd64 iso from
  releases.ubuntu.com and attempted three times to build a bootable USB
  stick with usb-creator-gtk.

  This failed both times with an error box stating that USB creator was
  unable to write boot loader.

  I used a vivid image, a known working 16GB USB stick (I've used this
  stick successfully many times thanks to unetbootin), no persistence.

  First, it took for ever and it seemed to hang at 96% for a long time,
  then 99% before prompting me a second time for a root password.  Then
  as soon as I entered the password, the error appeared.  It simply says
  "Failed to install the bootloader" and has a button that says "Quit".

  Unfortunately, this is all I can tell you since usb-creator-gtk lacks
  any sort of debug output option and I can't find where it writes any
  log files at all.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: usb-creator-gtk 0.2.56.3ubuntu0.2
  ProcVersionSignature: Ubuntu 3.13.0-62.101-generic 3.13.11-ckt24
  Uname: Linux 3.13.0-62-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.1-0ubuntu3.11
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Fri Sep 18 15:57:43 2015
  InstallationDate: Installed on 2012-03-15 (1282 days ago)
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Alpha amd64 (20120307)
  SourcePackage: usb-creator
  UpgradeStatus: Upgraded to trusty on 2014-04-20 (516 days ago)

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