[Bug 662854] Re: Installer crashed during install

Phillip Susi psusi at ubuntu.com
Mon May 25 16:25:06 UTC 2015


Please don't reopen old bugs for no reason.


** Changed in: ubiquity (Ubuntu)
       Status: New => Invalid

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Title:
  Installer crashed during install

Status in ubiquity package in Ubuntu:
  Invalid

Bug description:
  New to Ubuntu.  I've tried installing Netbook 10.10 with no luck and
  Desktop 10.10 with no luck.  I've downloaded each twice in case there
  were problems with the file being corrupted.  I've created 2 different
  discs and have used two different USB devices to install.  Netbook
  10.10 never got passed a blinking cursor.  The first few times I tried
  to install Desktop 10.10 I received this message:

  "Installation Failed - This is often due to a faulty CD/DVD disk or
  drive, or a faulty hard disk.  It may help to clean the CD/DVD, to
  burn the CD/DVD at a lower speed, to clean the CD/DVD drive lens
  (Cleaning kits are often available from electronic  supplies), to
  check whether the hard disk is old and in need of replacement, or to
  move the system to a cooler environment."

  The third time, after trying to install Desktop 10.10 to an external drive, I received this message:
    
  "Installation Failed - The following did not match its source copy on the CD/DVD: /target/usr/bin/smbcacls
  This is often due to a faulty CD/DVD disk or drive, or a faulty hard disk.  It may help to clean the CD/DVD, to burn the CD/DVD at a lower speed, to clean the CD/DVD drive lens (Cleaning kits are often available from electronic  supplies), to check whether the hard disk is old and in need of replacement, or to move the system to a cooler environment." 

  I clicked the retry option and came up with:

  "(ERRNO5) Input/Output Error This is often due to a faulty CD/DVD disk
  or drive, or a faulty hard disk.  It may help to clean the CD/DVD, to
  burn the CD/DVD at a lower speed, to clean the CD/DVD drive lens
  (Cleaning kits are often available from electronic  supplies), to
  check whether the hard disk is old and in need of replacement, or to
  move the system to a cooler environment."

  I don't know what else to do.  I've tried installing along side
  Windows XP, on a clean hard drive, and on an external drive.

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