[Bug 1478751] [NEW] Failing to update to newer version

[Dolph]

Public bug reported:

Its possible that it is a bug previously listed but I am only an amateur
coder whereas Im sure sure most Ubuntu users are experienced ones.

Basically, the issue is that my software is incredibly out of date. I am
on Ubuntu and 13.04 want to install Ubuntu 14.04.2. A long long time ago
the relevant update from .04 to whatever the next version of failed. At
the time I didnt really have time to look into it because of work
commitments. I just dealt with it. So then each subsequent update became
impossible to download. Hasnt been much of an issue because it still
always worked fine. However, now its starting to be an issue because
there are all sorts of features that are not supported anymore or simply
dont work. Its also impossible to update to the newest version (which I
assume would fix these issues).

Since simply updating to 14.04.2 directly wont work, my guess is I will
have to go through and download each individual update there has been
between my current version and the newest one. If so, could you please
point me to a simple layout of the code to input? Or perhaps there is
another issue at hand? Any help would be greatly appreciated.

I can answer more questions if you need and am available via email
(dolphadomian at gmail.com). I can only imagine how difficult your job is
going through and debugging customers' computers while they might have a
meagre understanding of computer software. So I can not stress enough
how thankful I am for you taking time to help. Thanks again!

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: ubuntu-release-upgrader-core 1:0.205.6
ProcVersionSignature: Ubuntu 3.11.0-26.45-generic 3.11.10.12
Uname: Linux 3.11.0-26-generic x86_64
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: amd64
CrashDB: ubuntu
Date: Mon Jul 27 18:09:38 2015
EcryptfsInUse: Yes
MarkForUpload: True
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
UpgradeStatus: Upgraded to saucy on 2015-07-28 (0 days ago)
VarLogDistupgradeTermlog:

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug dist-upgrade saucy third-party-packages

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https://bugs.launchpad.net/bugs/1478751

Title:
  Failing to update to newer version

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  Its possible that it is a bug previously listed but I am only an
  amateur coder whereas Im sure sure most Ubuntu users are experienced
  ones.

  Basically, the issue is that my software is incredibly out of date. I
  am on Ubuntu and 13.04 want to install Ubuntu 14.04.2. A long long
  time ago the relevant update from .04 to whatever the next version of
  failed. At the time I didnt really have time to look into it because
  of work commitments. I just dealt with it. So then each subsequent
  update became impossible to download. Hasnt been much of an issue
  because it still always worked fine. However, now its starting to be
  an issue because there are all sorts of features that are not
  supported anymore or simply dont work. Its also impossible to update
  to the newest version (which I assume would fix these issues).

  Since simply updating to 14.04.2 directly wont work, my guess is I
  will have to go through and download each individual update there has
  been between my current version and the newest one. If so, could you
  please point me to a simple layout of the code to input? Or perhaps
  there is another issue at hand? Any help would be greatly appreciated.

  I can answer more questions if you need and am available via email
  (dolphadomian at gmail.com). I can only imagine how difficult your job is
  going through and debugging customers' computers while they might have
  a meagre understanding of computer software. So I can not stress
  enough how thankful I am for you taking time to help. Thanks again!

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: ubuntu-release-upgrader-core 1:0.205.6
  ProcVersionSignature: Ubuntu 3.11.0-26.45-generic 3.11.10.12
  Uname: Linux 3.11.0-26-generic x86_64
  ApportVersion: 2.12.5-0ubuntu2.2
  Architecture: amd64
  CrashDB: ubuntu
  Date: Mon Jul 27 18:09:38 2015
  EcryptfsInUse: Yes
  MarkForUpload: True
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to saucy on 2015-07-28 (0 days ago)
  VarLogDistupgradeTermlog:

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