[Bug 1473148] [NEW] upgrade from ubuntu 14.04 to 14.10 failure

[shashank komuroju]

Public bug reported:

I'm unable to upgrade to 14.10 from 14.04. Every time the process is
stopping at the  'Setting up new software environment' stage.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: ubuntu-release-upgrader-core 1:0.220.7
ProcVersionSignature: Ubuntu 3.13.0-57.95-generic 3.13.11-ckt21
Uname: Linux 3.13.0-57-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: amd64
CrashDB: ubuntu
Date: Thu Jul  9 22:13:44 2015
InstallationDate: Installed on 2015-03-03 (128 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_IN:en
 PATH=(custom, no user)
 LANG=en_IN
 SHELL=/bin/bash
SourcePackage: ubuntu-release-upgrader
UpgradeStatus: Upgraded to trusty on 2015-07-09 (0 days ago)
VarLogDistupgradeAptlog:
 Log time: 2015-07-09 21:29:36.085507
 Log time: 2015-07-09 21:29:52.862887
 Log time: 2015-07-09 21:41:24.202360
 Log time: 2015-07-09 22:13:47.673582
VarLogDistupgradeTermlog:
 
mtime.conffile..etc.update.manager.release.upgrades: 2015-04-02T06:59:23.262599

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug dist-upgrade third-party-packages trusty

** Attachment added: "this image shows the error message"
   https://bugs.launchpad.net/bugs/1473148/+attachment/4427095/+files/error.png

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https://bugs.launchpad.net/bugs/1473148

Title:
  upgrade from ubuntu 14.04 to 14.10 failure

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  I'm unable to upgrade to 14.10 from 14.04. Every time the process is
  stopping at the  'Setting up new software environment' stage.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: ubuntu-release-upgrader-core 1:0.220.7
  ProcVersionSignature: Ubuntu 3.13.0-57.95-generic 3.13.11-ckt21
  Uname: Linux 3.13.0-57-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.14.1-0ubuntu3.11
  Architecture: amd64
  CrashDB: ubuntu
  Date: Thu Jul  9 22:13:44 2015
  InstallationDate: Installed on 2015-03-03 (128 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  PackageArchitecture: all
  ProcEnviron:
   LANGUAGE=en_IN:en
   PATH=(custom, no user)
   LANG=en_IN
   SHELL=/bin/bash
  SourcePackage: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to trusty on 2015-07-09 (0 days ago)
  VarLogDistupgradeAptlog:
   Log time: 2015-07-09 21:29:36.085507
   Log time: 2015-07-09 21:29:52.862887
   Log time: 2015-07-09 21:41:24.202360
   Log time: 2015-07-09 22:13:47.673582
  VarLogDistupgradeTermlog:
   
  mtime.conffile..etc.update.manager.release.upgrades: 2015-04-02T06:59:23.262599

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