[Bug 1412368] [NEW] Unbuntu Studio 14.01 installer on USB flash disk failed

Adam Crocker adamcrocke at gmail.com
Mon Jan 19 09:51:46 UTC 2015


Public bug reported:

Got the following message while installing Ubuntu Studio 14.01 LTS:

>> The installer encountered an error copying files to the hard disk:

[Errno 5] Input/output error

This is often due to a faulty CD/DVD disk or drive, or a faulty hard
disk. It may help to clean the CD/DVD, to burn the CD/DVD at a lower
speed, to clean the CD/DVD drive lens (cleaning kits are often available
from electronics suppliers), to check whether the hard disk is old and
in need of replacement, or to move the system to a cooler environment.
<<

After which the installer crashed.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: ubiquity 2.18.8
ProcVersionSignature: Ubuntu 3.13.0-32.57-lowlatency 3.13.11.4
Uname: Linux 3.13.0-32-lowlatency x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
CasperVersion: 1.340
Date: Mon Jan 19 03:40:00 2015
InstallCmdLine: file=/cdrom/preseed/ubuntustudio.seed boot=casper initrd=/casper/initrd.lz quiet splash --
LiveMediaBuild: Ubuntu-Studio 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.1)
ProcEnviron:
 LANGUAGE=en_CA.UTF-8
 PATH=(custom, no user)
 LANG=en_CA.UTF-8
 SHELL=/bin/bash
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: ubiquity (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty ubiquity-2.18.8 ubuntustudio

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https://bugs.launchpad.net/bugs/1412368

Title:
  Unbuntu Studio 14.01 installer on USB flash disk failed

Status in ubiquity package in Ubuntu:
  New

Bug description:
  Got the following message while installing Ubuntu Studio 14.01 LTS:

  >> The installer encountered an error copying files to the hard disk:

  [Errno 5] Input/output error

  This is often due to a faulty CD/DVD disk or drive, or a faulty hard
  disk. It may help to clean the CD/DVD, to burn the CD/DVD at a lower
  speed, to clean the CD/DVD drive lens (cleaning kits are often
  available from electronics suppliers), to check whether the hard disk
  is old and in need of replacement, or to move the system to a cooler
  environment. <<

  After which the installer crashed.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: ubiquity 2.18.8
  ProcVersionSignature: Ubuntu 3.13.0-32.57-lowlatency 3.13.11.4
  Uname: Linux 3.13.0-32-lowlatency x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  CasperVersion: 1.340
  Date: Mon Jan 19 03:40:00 2015
  InstallCmdLine: file=/cdrom/preseed/ubuntustudio.seed boot=casper initrd=/casper/initrd.lz quiet splash --
  LiveMediaBuild: Ubuntu-Studio 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.1)
  ProcEnviron:
   LANGUAGE=en_CA.UTF-8
   PATH=(custom, no user)
   LANG=en_CA.UTF-8
   SHELL=/bin/bash
  SourcePackage: ubiquity
  UpgradeStatus: No upgrade log present (probably fresh install)

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