[Bug 1399993] Re: Unable to open Software Updater after it automatically checked for updates

[Brian Murray]

** Changed in: ubuntu-release-upgrader (Ubuntu)
       Status: Fix Released => Confirmed

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https://bugs.launchpad.net/bugs/1399993

Title:
  Unable to open Software Updater after it automatically checked for
  updates

Status in Software Updater:
  New
Status in ubuntu-release-upgrader package in Ubuntu:
  Confirmed
Status in update-manager package in Ubuntu:
  New

Bug description:
  Software Updater checks for new updates daily, and when it has found
  updates, it displays an icon on the launcher. Clicking on the launcher
  should open Software Updater, whereupon the user is prompted to select
  and install updates.

  However, after I upgraded to 14.10, when software updater's icon
  appers in the launcher, it is unresponsive to clicking. While the icon
  is still there, attempting to launch a fresh copy of Software Updater
  from the Dash will not work, as there is an instance of update-manager
  already running (it's actually sleeping). It is only when I manually
  quit the update-manager (right clicking on the icon and then click
  "Quit" will do) that I can relaunch Software Updater.

  Curiously, after relaunching Software Updater in this case, it will
  forget about its previous window size, and default to the tiny version
  instead.

  This problem happens every time for me, so I'm not sure of the exact
  circumstances under which it's replicable.

  More info:

  Description:	Ubuntu 14.10
  Release:	14.10

  ubuntu-release-upgrader-core:
    Installed: 1:14.10.9
    Candidate: 1:14.10.9
    Version table:
   *** 1:14.10.9 0
          500 http://mirrors.mit.edu/ubuntu/ utopic/main amd64 Packages
          100 /var/lib/dpkg/status
  ubuntu-release-upgrader-qt:
    Installed: (none)
    Candidate: 1:14.10.9
    Version table:
       1:14.10.9 0
          500 http://mirrors.mit.edu/ubuntu/ utopic/universe amd64 Packages
  ubuntu-release-upgrader-gtk:
    Installed: 1:14.10.9
    Candidate: 1:14.10.9
    Version table:
   *** 1:14.10.9 0
          500 http://mirrors.mit.edu/ubuntu/ utopic/main amd64 Packages
          100 /var/lib/dpkg/status

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: ubuntu-release-upgrader-core 1:14.10.9
  ProcVersionSignature: Ubuntu 3.16.0-25.33-generic 3.16.7
  Uname: Linux 3.16.0-25-generic x86_64
  NonfreeKernelModules: openafs
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: amd64
  CrashDB: ubuntu
  CurrentDesktop: Unity
  Date: Sat Dec  6 16:20:24 2014
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2014-04-20 (230 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  Symptom: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to utopic on 2014-11-11 (25 days ago)
  VarLogDistupgradeTermlog:
  --- 
  ApportVersion: 2.14.7-0ubuntu8
  Aptdaemon:
   
  Architecture: amd64
  CrashDB: ubuntu
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.10
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2014-04-20 (273 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  NonfreeKernelModules: openafs
  Package: update-manager 1:14.10.6
  PackageArchitecture: all
  ProcVersionSignature: Ubuntu 3.16.0-29.39-generic 3.16.7-ckt2
  Tags:  utopic dist-upgrade utopic
  Uname: Linux 3.16.0-29-generic x86_64
  UpgradeStatus: Upgraded to utopic on 2014-11-11 (68 days ago)
  UserGroups: adm bumblebee cdrom debian-tor dip lpadmin plugdev sambashare sudo vboxusers
  VarLogDistupgradeTermlog:
   
  _MarkForUpload: True

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