[Bug 1485882] [NEW] Installation from LiveUSB. Getting annoying Errno 5 message. Install cancelled.

Dark Matter 1485882 at bugs.launchpad.net
Tue Aug 18 07:43:03 UTC 2015


Public bug reported:

This has happened with Linux Mint 17.2 Xfce and now BlackLab Linux 2015.7 Xfce.
I have successfully installed Xubuntu 15.04 on this very same laptop with the same usb stick so I don't know why I'm getting this error message. Seems to be a problem with Ubiquity.

Full error message:
*** The installer encountered an error copying files to the hard disk:

[Errno 5] Input/output error

This particular error is often due to a faulty CD/DVD disk or drive, or
a faulty hard disk. It may help to clean the CD/DVD, to burn the CD/DVD
at a lower speed, to clean the CD/DVD drive lens (cleaning kits are
often available from electronics suppliers), to check whether the hard
disk is old and in need of replacement, or to move the system to a
cooler environment. ***

Release info:
Description:	Black Lab Linux 2015.7
Release:	14.04

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: ubiquity 2.18.8.8 [modified: usr/share/ubiquity/apt-setup]
ProcVersionSignature: Ubuntu 3.16.0-43.58~14.04.1-generic 3.16.7-ckt13
Uname: Linux 3.16.0-43-generic i686
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: i386
CasperVersion: 1.340
Date: Tue Aug 18 10:22:10 2015
LiveMediaBuild: Black-Lab-Linux 14.04 - Release i386
ProcEnviron:
 PATH=(hostname, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: ubiquity
UbiquitySyslog:
 
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: ubiquity (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug custom i386 trusty

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https://bugs.launchpad.net/bugs/1485882

Title:
  Installation from LiveUSB. Getting annoying Errno 5 message. Install
  cancelled.

Status in ubiquity package in Ubuntu:
  New

Bug description:
  This has happened with Linux Mint 17.2 Xfce and now BlackLab Linux 2015.7 Xfce.
  I have successfully installed Xubuntu 15.04 on this very same laptop with the same usb stick so I don't know why I'm getting this error message. Seems to be a problem with Ubiquity.

  Full error message:
  *** The installer encountered an error copying files to the hard disk:

  [Errno 5] Input/output error

  This particular error is often due to a faulty CD/DVD disk or drive,
  or a faulty hard disk. It may help to clean the CD/DVD, to burn the
  CD/DVD at a lower speed, to clean the CD/DVD drive lens (cleaning kits
  are often available from electronics suppliers), to check whether the
  hard disk is old and in need of replacement, or to move the system to
  a cooler environment. ***

  Release info:
  Description:	Black Lab Linux 2015.7
  Release:	14.04

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: ubiquity 2.18.8.8 [modified: usr/share/ubiquity/apt-setup]
  ProcVersionSignature: Ubuntu 3.16.0-43.58~14.04.1-generic 3.16.7-ckt13
  Uname: Linux 3.16.0-43-generic i686
  ApportVersion: 2.14.1-0ubuntu3.11
  Architecture: i386
  CasperVersion: 1.340
  Date: Tue Aug 18 10:22:10 2015
  LiveMediaBuild: Black-Lab-Linux 14.04 - Release i386
  ProcEnviron:
   PATH=(hostname, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: ubiquity
  UbiquitySyslog:
   
  UpgradeStatus: No upgrade log present (probably fresh install)

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