[Bug 1473613] Re: blank updates screen

Brian Murray brian at ubuntu.com
Wed Aug 12 16:41:35 UTC 2015


After encountering this issue can you please run 'apport-collect
1473613' so that we have information about your system and its state at
the time of the error.

This sounds a lot like the following bug which was fixed a while ago.

https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/1211511

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https://bugs.launchpad.net/bugs/1473613

Title:
  blank updates screen

Status in update-manager package in Ubuntu:
  Incomplete

Bug description:
  The "Software Updater" screen pops up telling me theres updated
  software, but nothing is listed in the software box or the
  technical/description boxes. Everything is just blank. So I go ahead
  and "install", it does some stuff, and then goes back to the screen
  again. I use the terminal for upgrades 99% of the time with apt update
  and apt upgrade and apt dist-upgrade and that will install updates
  fine. But still I get this software updates window every once in a
  while. I have attached a picture. Im running xubuntu 15.04.

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