[Bug 1481537] Re: package libass5:amd64 0.10.2-3 failed to install/upgrade: package libass5:amd64 is already installed and configured

[dino99]

*** This bug is a duplicate of bug 1407757 ***
    https://bugs.launchpad.net/bugs/1407757

** This bug has been marked a duplicate of bug 1407757
   multi-arch packages cannot be installed due to dpkg wrongly detecting them as already installed

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https://bugs.launchpad.net/bugs/1481537

Title:
  package libass5:amd64 0.10.2-3 failed to install/upgrade: package
  libass5:amd64 is already installed and configured

Status in dpkg package in Ubuntu:
  New

Bug description:
  was using Ubuntu Software Center to install Xubuntu restricted extras;
  app window was grayed out and unresponsive.

  ProblemType: Package
  DistroRelease: Ubuntu 15.04
  Package: libass5:amd64 0.10.2-3
  ProcVersionSignature: Ubuntu 3.19.0-25.26-generic 3.19.8-ckt2
  Uname: Linux 3.19.0-25-generic x86_64
  ApportVersion: 2.17.2-0ubuntu1.1
  AptdaemonVersion: 1.1.1+bzr982-0ubuntu3.1
  Architecture: amd64
  CrashReports:
   600:0:117:114758:2015-08-04 20:54:20.681330442 -0400:2015-08-04 20:54:21.681330442 -0400:/var/crash/libass5:amd64.0.crash
   600:0:117:113786:2015-08-04 20:54:21.569328586 -0400:2015-08-04 20:54:21.365325054 -0400:/var/crash/libgstreamer-plugins-bad0.10-0:amd64.0.crash
   600:0:117:113715:2015-08-04 20:54:21.609329278 -0400:2015-08-04 20:54:21.581328794 -0400:/var/crash/libenca0:amd64.0.crash
  Date: Tue Aug  4 20:54:21 2015
  DuplicateSignature: package:libass5:amd64:0.10.2-3:package libass5:amd64 is already installed and configured
  ErrorMessage: package libass5:amd64 is already installed and configured
  InstallationDate: Installed on 2015-04-21 (105 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  RelatedPackageVersions:
   dpkg 1.17.25ubuntu1
   apt  1.0.9.7ubuntu4
  SourcePackage: dpkg
  Title: package libass5:amd64 0.10.2-3 failed to install/upgrade: package libass5:amd64 is already installed and configured
  UpgradeStatus: Upgraded to vivid on 2015-04-25 (101 days ago)

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