[Bug 1480624] Re: Ubuntu 64bit Desktop 15.04 installation crashes while copying files

Iris iridian.curvature at gmail.com
Sun Aug 2 00:12:08 UTC 2015


** Description changed:

  During the "copying files" step, the installation crashes with an I/O
- error dialog - unfortunately, I can't write out the exact error message
- due to having to close that window to get here :).  I will edit it in,
- or add a reply if I am able after filing this report.
+ error dialog: [Errno 5] Input/output error.  Very helpful.
  
  This is a clean installation on a new 500GB dynamically-allocated
- virtual hard-drive.
+ virtual hard-drive from an ISO file, rather than a physical disc.
  
  I'm running within the current version of VirtualBox (4.4.30, r101610),
  and I suspect it's a compatibility issue with one of my system settings,
  so is a brief summary of what I changed compared to the default:
  
  * Shared Clipboard -> Host-to-Guest (very unlikely)
- * Base Memory 2048MB, Enable I/O APIC (a relatively likely candidate; I'll test with this disabled after filing the report)
+ * Base Memory 2048MB, Enable I/O APIC (tested without APIC - still the same crash)
  * 4 processors, 100% execution cap, PAE/NX enabled
  * Video memory 128MB (likely irrelevant)
  
  As for the host machine, yes, I have enough hard drive space (2TB free),
  enough memory, and a modern, 64-bit processor (i7-2600k with "8 cores" -
  not really, I know).
  
  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: ubiquity 2.21.25
  ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
  Uname: Linux 3.19.0-15-generic x86_64
  ApportVersion: 2.17.2-0ubuntu1
  Architecture: amd64
  CasperVersion: 1.360
  Date: Sun Aug  2 00:46:13 2015
  InstallCmdLine: file=/cdrom/preseed/ubuntu.seed boot=casper initrd=/casper/initrd.lz quiet splash --- maybe-ubiquity
  LiveMediaBuild: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  ProcEnviron:
-  LANGUAGE=en_GB.UTF-8
-  PATH=(custom, no user)
-  XDG_RUNTIME_DIR=<set>
-  LANG=en_GB.UTF-8
+  LANGUAGE=en_GB.UTF-8
+  PATH=(custom, no user)
+  XDG_RUNTIME_DIR=<set>
+  LANG=en_GB.UTF-8
  SourcePackage: ubiquity
  UpgradeStatus: No upgrade log present (probably fresh install)

** Description changed:

- During the "copying files" step, the installation crashes with an I/O
- error dialog: [Errno 5] Input/output error.  Very helpful.
+ During the "copying files" step, the Ubuntu 64-bit Desktop 15.04
+ installation crashes with an I/O error dialog: [Errno 5] Input/output
+ error.  Very helpful.
  
- This is a clean installation on a new 500GB dynamically-allocated
- virtual hard-drive from an ISO file, rather than a physical disc.
+ This is a clean installation on a new 500GB dynamically-allocated virtual hard-drive from an ISO file, rather than a physical disc.  I chose not to download
+ updates while installing, nor to install the third-party software.
  
  I'm running within the current version of VirtualBox (4.4.30, r101610),
  and I suspect it's a compatibility issue with one of my system settings,
  so is a brief summary of what I changed compared to the default:
  
  * Shared Clipboard -> Host-to-Guest (very unlikely)
  * Base Memory 2048MB, Enable I/O APIC (tested without APIC - still the same crash)
  * 4 processors, 100% execution cap, PAE/NX enabled
  * Video memory 128MB (likely irrelevant)
  
  As for the host machine, yes, I have enough hard drive space (2TB free),
  enough memory, and a modern, 64-bit processor (i7-2600k with "8 cores" -
  not really, I know).
  
  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: ubiquity 2.21.25
  ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
  Uname: Linux 3.19.0-15-generic x86_64
  ApportVersion: 2.17.2-0ubuntu1
  Architecture: amd64
  CasperVersion: 1.360
  Date: Sun Aug  2 00:46:13 2015
  InstallCmdLine: file=/cdrom/preseed/ubuntu.seed boot=casper initrd=/casper/initrd.lz quiet splash --- maybe-ubiquity
  LiveMediaBuild: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  ProcEnviron:
   LANGUAGE=en_GB.UTF-8
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_GB.UTF-8
  SourcePackage: ubiquity
  UpgradeStatus: No upgrade log present (probably fresh install)

** Description changed:

  During the "copying files" step, the Ubuntu 64-bit Desktop 15.04
  installation crashes with an I/O error dialog: [Errno 5] Input/output
  error.  Very helpful.
  
  This is a clean installation on a new 500GB dynamically-allocated virtual hard-drive from an ISO file, rather than a physical disc.  I chose not to download
  updates while installing, nor to install the third-party software.
  
  I'm running within the current version of VirtualBox (4.4.30, r101610),
  and I suspect it's a compatibility issue with one of my system settings,
  so is a brief summary of what I changed compared to the default:
  
  * Shared Clipboard -> Host-to-Guest (very unlikely)
- * Base Memory 2048MB, Enable I/O APIC (tested without APIC - still the same crash)
+ * Base Memory 2048MB, Enable I/O APIC
  * 4 processors, 100% execution cap, PAE/NX enabled
  * Video memory 128MB (likely irrelevant)
  
+ Since initially submitting this, I have also tested it with 1 processor
+ and no I/O APIC; and separately with PAE/NX disabled - neither made a
+ difference.
+ 
  As for the host machine, yes, I have enough hard drive space (2TB free),
- enough memory, and a modern, 64-bit processor (i7-2600k with "8 cores" -
- not really, I know).
+ enough memory, and a modern, 64-bit processor (i7-2600k with "8 cores").
+ I also ran the Windows 7 built-in error checking tool on the host hard
+ drive, and it found no errors.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: ubiquity 2.21.25
  ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
  Uname: Linux 3.19.0-15-generic x86_64
  ApportVersion: 2.17.2-0ubuntu1
  Architecture: amd64
  CasperVersion: 1.360
  Date: Sun Aug  2 00:46:13 2015
  InstallCmdLine: file=/cdrom/preseed/ubuntu.seed boot=casper initrd=/casper/initrd.lz quiet splash --- maybe-ubiquity
  LiveMediaBuild: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  ProcEnviron:
   LANGUAGE=en_GB.UTF-8
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_GB.UTF-8
  SourcePackage: ubiquity
  UpgradeStatus: No upgrade log present (probably fresh install)

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to ubiquity in Ubuntu.
https://bugs.launchpad.net/bugs/1480624

Title:
  Ubuntu 64bit Desktop 15.04 installation crashes while copying files

Status in ubiquity package in Ubuntu:
  New

Bug description:
  During the "copying files" step, the Ubuntu 64-bit Desktop 15.04
  installation crashes with an I/O error dialog: [Errno 5] Input/output
  error.  Very helpful.

  This is a clean installation on a new 500GB dynamically-allocated virtual hard-drive from an ISO file, rather than a physical disc.  I chose not to download
  updates while installing, nor to install the third-party software.

  I'm running within the current version of VirtualBox (4.4.30,
  r101610), and I suspect it's a compatibility issue with one of my
  system settings, so is a brief summary of what I changed compared to
  the default:

  * Shared Clipboard -> Host-to-Guest (very unlikely)
  * Base Memory 2048MB, Enable I/O APIC
  * 4 processors, 100% execution cap, PAE/NX enabled
  * Video memory 128MB (likely irrelevant)

  Since initially submitting this, I have also tested it with 1
  processor and no I/O APIC; and separately with PAE/NX disabled -
  neither made a difference.

  As for the host machine, yes, I have enough hard drive space (2TB
  free), enough memory, and a modern, 64-bit processor (i7-2600k with "8
  cores").  I also ran the Windows 7 built-in error checking tool on the
  host hard drive, and it found no errors.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: ubiquity 2.21.25
  ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
  Uname: Linux 3.19.0-15-generic x86_64
  ApportVersion: 2.17.2-0ubuntu1
  Architecture: amd64
  CasperVersion: 1.360
  Date: Sun Aug  2 00:46:13 2015
  InstallCmdLine: file=/cdrom/preseed/ubuntu.seed boot=casper initrd=/casper/initrd.lz quiet splash --- maybe-ubiquity
  LiveMediaBuild: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  ProcEnviron:
   LANGUAGE=en_GB.UTF-8
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_GB.UTF-8
  SourcePackage: ubiquity
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/1480624/+subscriptions



More information about the foundations-bugs mailing list