[Bug 1372867] [NEW] Graphics problems on Dell Precision M4800 install

[Eero Aaltonen]

Public bug reported:

Attempted Ubuntu installation from DVD, version 14.04.1 on a laptop
"Dell Precision M4800".

Two scenarios: I and II.

I ) Laptop only. Installation DVD boots but screen remains blank.

II) Second monitor connected on Displayport. Behaviour is then:

1. Bootup animation appears on second monitor
2. Login screen appears on laptop monitor ( IIRC )
2.a ) Login as ubuntu user -> Graphical installer goes to reboot loop
2.b) Press CTRL + ALT + F1 -> Brings up command line

Two observations:
1. Obviously installer behaviour still needs tweaking on this hardware
2. I could maybe proceed with the install using the command line. I followed instructions in
https://help.ubuntu.com/community/BinaryDriverHowto/Nvidia#Installation_without_X_.2BAC8_from_the_console

and installed nvidia-drivers with
$ sudo apt-get install nvidia-331

Did not yet get a functioning graphical installation environment. Any
tips would be appreciated.

** Affects: ubiquity (Ubuntu)
     Importance: Undecided
         Status: New

** Description changed:

- Attempted Ubuntu installation from DVD, version 14.04.1.
+ Attempted Ubuntu installation from DVD, version 14.04.1 on a laptop
+ "Dell Precision M4800".
  
- Two alternatives: I and II.
+ Two scenarios: I and II.
  
  I ) Laptop only. Installation DVD boots but screen remains blank.
  
- II) Second monitor connected on Displayport.
+ II) Second monitor connected on Displayport. Behaviour is then:
+ 
  1. Bootup animation appears on second monitor
  2. Login screen appears on laptop monitor ( IIRC )
  2.a ) Login as ubuntu user -> Graphical installer goes to reboot loop
  2.b) Press CTRL + ALT + F1 -> Brings up command line
  
- 
  Two observations:
- 1. Obviously installer behaviour still needs tweaking
+ 1. Obviously installer behaviour still needs tweaking on this hardware
  2. I could maybe proceed with the install using the command line. I followed instructions in
  https://help.ubuntu.com/community/BinaryDriverHowto/Nvidia#Installation_without_X_.2BAC8_from_the_console
  
  and installed nvidia-drivers with
  $ sudo apt-get install nvidia-331
  
  Did not yet get a functioning graphical installation environment. Any
  tips would be appreciated.

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https://bugs.launchpad.net/bugs/1372867

Title:
  Graphics problems on Dell Precision M4800 install

Status in “ubiquity” package in Ubuntu:
  New

Bug description:
  Attempted Ubuntu installation from DVD, version 14.04.1 on a laptop
  "Dell Precision M4800".

  Two scenarios: I and II.

  I ) Laptop only. Installation DVD boots but screen remains blank.

  II) Second monitor connected on Displayport. Behaviour is then:

  1. Bootup animation appears on second monitor
  2. Login screen appears on laptop monitor ( IIRC )
  2.a ) Login as ubuntu user -> Graphical installer goes to reboot loop
  2.b) Press CTRL + ALT + F1 -> Brings up command line

  Two observations:
  1. Obviously installer behaviour still needs tweaking on this hardware
  2. I could maybe proceed with the install using the command line. I followed instructions in
  https://help.ubuntu.com/community/BinaryDriverHowto/Nvidia#Installation_without_X_.2BAC8_from_the_console

  and installed nvidia-drivers with
  $ sudo apt-get install nvidia-331

  Did not yet get a functioning graphical installation environment. Any
  tips would be appreciated.

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