[Bug 1368482] [NEW] crash during installation on Asus Zenbook UX301

[Scott]

Public bug reported:

I've had numerous failures attempting to install Ubuntu on this laptop.
I used the laptop (with Windows) for a couple months before trying
Ubuntu so I believe the hardware is good.

I downloaded the Ubuntu ISO and wrote it to a USB thumbdrive using
Ubuntu's Startup Disk Creator.  I booted from the USB drive and first
had it self-check its own media.  The self-check reported that there
were no errors.

On my first installation attempt a dialog box with title "??? ????" and
content "??? ???" appeared over the region selection window.  That
dialog could not be dismissed but captured focus and allowed no other
interaction.  Upon reboot the installation passed through the language
pack downloads and then crashed.  This submission comes from that crash.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: ubiquity 2.18.8
ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
Uname: Linux 3.13.0-32-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
CasperVersion: 1.340
Date: Fri Sep 12 08:56:17 2014
InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/ubuntu.seed boot=casper only-ubiquity quiet splash --
LiveMediaBuild: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
ProcEnviron:
 LANGUAGE=en_HK.UTF-8
 TERM=linux
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_HK.UTF-8
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: ubiquity (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty ubiquity-2.18.8 ubuntu

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https://bugs.launchpad.net/bugs/1368482

Title:
  crash during installation on Asus Zenbook UX301

Status in “ubiquity” package in Ubuntu:
  New

Bug description:
  I've had numerous failures attempting to install Ubuntu on this
  laptop.  I used the laptop (with Windows) for a couple months before
  trying Ubuntu so I believe the hardware is good.

  I downloaded the Ubuntu ISO and wrote it to a USB thumbdrive using
  Ubuntu's Startup Disk Creator.  I booted from the USB drive and first
  had it self-check its own media.  The self-check reported that there
  were no errors.

  On my first installation attempt a dialog box with title "??? ????"
  and content "??? ???" appeared over the region selection window.  That
  dialog could not be dismissed but captured focus and allowed no other
  interaction.  Upon reboot the installation passed through the language
  pack downloads and then crashed.  This submission comes from that
  crash.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: ubiquity 2.18.8
  ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
  Uname: Linux 3.13.0-32-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  CasperVersion: 1.340
  Date: Fri Sep 12 08:56:17 2014
  InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/ubuntu.seed boot=casper only-ubiquity quiet splash --
  LiveMediaBuild: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  ProcEnviron:
   LANGUAGE=en_HK.UTF-8
   TERM=linux
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_HK.UTF-8
  SourcePackage: ubiquity
  UpgradeStatus: No upgrade log present (probably fresh install)

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