[Bug 1386936] [NEW] Can't install ubuntu upgrade

[Bill]

Public bug reported:

after receiving a notice to upgrade to latest version, upgrade manager
encounters an "unresolvable error".   I have this version installed:

Distributor ID:	Ubuntu
Description:	Ubuntu 12.04.5 LTS
Release:	12.04
Codename:	precise

Do I need an intermediate upgrade befor installing the latest?

Thanks

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: update-manager 1:0.156.14.17
ProcVersionSignature: Ubuntu 3.2.0-70.105-generic-pae 3.2.63
Uname: Linux 3.2.0-70-generic-pae i686
ApportVersion: 2.0.1-0ubuntu17.7
Architecture: i386
Date: Tue Oct 28 19:41:01 2014
GsettingsChanges:
 com.ubuntu.update-manager first-run false
 com.ubuntu.update-manager launch-time 1414525986
 com.ubuntu.update-manager show-details true
 com.ubuntu.update-manager window-height 500
 com.ubuntu.update-manager window-width 600
InstallationMedia: Ubuntu 10.04.1 LTS "Lucid Lynx" - Release i386 (20100816.1)
MarkForUpload: True
PackageArchitecture: all
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: update-manager
Symptom: ubuntu-release-upgrader-core
UpgradeStatus: Upgraded to precise on 2014-10-28 (0 days ago)
VarLogDistupgradeTermlog:

** Affects: update-manager (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug dist-upgrade i386 precise running-unity

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https://bugs.launchpad.net/bugs/1386936

Title:
  Can't install ubuntu upgrade

Status in “update-manager” package in Ubuntu:
  New

Bug description:
  after receiving a notice to upgrade to latest version, upgrade manager
  encounters an "unresolvable error".   I have this version installed:

  Distributor ID:	Ubuntu
  Description:	Ubuntu 12.04.5 LTS
  Release:	12.04
  Codename:	precise

  Do I need an intermediate upgrade befor installing the latest?

  Thanks

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: update-manager 1:0.156.14.17
  ProcVersionSignature: Ubuntu 3.2.0-70.105-generic-pae 3.2.63
  Uname: Linux 3.2.0-70-generic-pae i686
  ApportVersion: 2.0.1-0ubuntu17.7
  Architecture: i386
  Date: Tue Oct 28 19:41:01 2014
  GsettingsChanges:
   com.ubuntu.update-manager first-run false
   com.ubuntu.update-manager launch-time 1414525986
   com.ubuntu.update-manager show-details true
   com.ubuntu.update-manager window-height 500
   com.ubuntu.update-manager window-width 600
  InstallationMedia: Ubuntu 10.04.1 LTS "Lucid Lynx" - Release i386 (20100816.1)
  MarkForUpload: True
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: update-manager
  Symptom: ubuntu-release-upgrader-core
  UpgradeStatus: Upgraded to precise on 2014-10-28 (0 days ago)
  VarLogDistupgradeTermlog:

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