[Bug 1383943] Re: update-manager says theres a new release to upgrade, but then fails to find it to install

[Ubuntu QA Website]

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1383943

** Tags added: iso-testing

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https://bugs.launchpad.net/bugs/1383943

Title:
  update-manager says theres a new release to upgrade, but then fails to
  find it to install

Status in “ubuntu-release-upgrader” package in Ubuntu:
  New

Bug description:
  When doing a upgrade test for the xubuntu 32 bit net install for
  14.10, after enabling "for any new version" in the sources settings
  and using the main ubuntu servers i get the manager saying i am up to
  date with my system but there is a new release to be installed, when
  choosing to do so the terminal dump shows:

  gridcube at gridcube-Intel-powered-classmate-PC:~$ update-manager -d -c

  ** (update-manager:3034): WARNING **: Couldn't connect to
  accessibility bus: Failed to connect to socket /tmp/dbus-JRkqLPgKZZ:
  Conexión rehusada

  ** (software-properties-gtk:4488): WARNING **: Couldn't connect to accessibility bus: Failed to connect to socket /tmp/dbus-JRkqLPgKZZ: Conexión rehusada
  Comprobar si hay una nueva versión de Ubuntu
  No se ha encontrado ninguna edición nueva

  
  last  two lines say "checking if there is a new version of ubuntu" and then "no new version has been found" this is false as the previous screen did found a new release, see attached screenshot

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: ubuntu-release-upgrader-core 1:0.220.3 [origin: unknown]
  ProcVersionSignature: Ubuntu 3.13.0-38.65-generic 3.13.11.8
  Uname: Linux 3.13.0-38-generic i686
  ApportVersion: 2.14.1-0ubuntu3
  Architecture: i386
  CrashDB: ubuntu
  CurrentDesktop: XFCE
  Date: Tue Oct 21 20:13:15 2014
  InstallationDate: Installed on 2012-04-20 (913 days ago)
  InstallationMedia: Xubuntu 12.04 LTS "Precise Pangolin" - Beta i386 (20120420)
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  Symptom: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to trusty on 2014-04-03 (201 days ago)
  VarLogDistupgradeTermlog:
   
  mtime.conffile..etc.update.manager.release.upgrades: 2014-10-21T19:50:41.811931

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