[Bug 1382863] Re: Utopic freezes while booting the ISO image

[Brian Murray]

There are multiple kernel warnings seen in the log file, and then there
is this:

BUG: unable to handle kernel NULL pointer dereference at
0000000000000048


** Package changed: syslinux (Ubuntu) => linux (Ubuntu)

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Title:
  Utopic freezes while booting the ISO image

Status in “linux” package in Ubuntu:
  New

Bug description:
  I'm testing an Ubuntu GNOME Utopic 20141016 amd64 image. When booting
  the ISO (using grubentry method), the screen freezes and becomes
  unresponsive after 3 secs of showing up the Gnome desktop screen. Not
  able to continue beyond that or even to the installation step. Do not
  face this issue with Beta 1 or Beta 2. The md5sum for iso file is OK.
  Problem is repeatable everytime.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Architecture: amd64
  UpgradeStatus: No upgrade log present (probably fresh install)

  I don't know how to capture information about the crash, although I
  went through debugging guide, as can't get to part where I can get
  console / terminal access.

  I am attaching my laptop profile.

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