[Bug 1382863] [NEW] Utopic freezes while booting the ISO image

[Harjeet Singh]

Public bug reported:

I'm testing an Ubuntu GNOME Utopic 20141016 amd64 image. When booting
the ISO (using grubentry method), the screen freezes and becomes
unresponsive after 3 secs of showing up the Gnome desktop screen. Not
able to continue beyond that or even to the installation step. Do not
face this issue with Beta 1 or Beta 2. The md5sum for iso file is OK.
Problem is repeatable everytime.

ProblemType: Bug
DistroRelease: Ubuntu 14.10
Architecture: amd64
UpgradeStatus: No upgrade log present (probably fresh install)

I don't know how to capture information about the crash, although I went
through debugging guide, as can't get to part where I can get console /
terminal access.

I am attaching my laptop profile.

** Affects: syslinux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 iso-testing syslinux ubuntu-gnome utopic

** Attachment added: "Dell Vostro-3500 laptop specs"
   https://bugs.launchpad.net/bugs/1382863/+attachment/4239676/+files/vostro-specs-1.txt

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https://bugs.launchpad.net/bugs/1382863

Title:
  Utopic freezes while booting the ISO image

Status in “syslinux” package in Ubuntu:
  New

Bug description:
  I'm testing an Ubuntu GNOME Utopic 20141016 amd64 image. When booting
  the ISO (using grubentry method), the screen freezes and becomes
  unresponsive after 3 secs of showing up the Gnome desktop screen. Not
  able to continue beyond that or even to the installation step. Do not
  face this issue with Beta 1 or Beta 2. The md5sum for iso file is OK.
  Problem is repeatable everytime.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Architecture: amd64
  UpgradeStatus: No upgrade log present (probably fresh install)

  I don't know how to capture information about the crash, although I
  went through debugging guide, as can't get to part where I can get
  console / terminal access.

  I am attaching my laptop profile.

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