[Bug 1381251] [NEW] cannot upgrade update manager

[Thomas Danner]

Public bug reported:

This is my error message:

"Could not calculate the upgrade

An unresolvable problem occurred while calculating the upgrade:
E:Error, pkgProblemResolver::Resolve generated breaks, this may be caused by held packages.

 This can be caused by:
 * Upgrading to a pre-release version of Ubuntu
 * Running the current pre-release version of Ubuntu
 * Unofficial software packages not provided by Ubuntu

If none of this applies, then please report this bug using the command
'ubuntu-bug update-manager' in a terminal."

Your guidelines below assume I have a clue on how to do anything that is
described below.  I don't.  I have no clue why this computer isn't
working and I am lucky I found instructions to get this far.  It would
be nice to get help resolving this issue since I am struggling to get
onto FireFox due to an inability to upgrade to the new release of Ubuntu
and I cannot upgrade FireFox rendering some websites completely useless
until I upgrade.  Making guidelines and their instructions dummy proof
would be nice, but since those aren't available.  I am at a loss to help
you figure out the problem with Ubuntu any further.

Sincerely, Tom Danner

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: update-manager 1:0.134.11.2
ProcVersionSignature: Ubuntu 2.6.32-67.134-generic 2.6.32.63+drm33.26
Uname: Linux 2.6.32-67-generic i686
Architecture: i386
Date: Tue Oct 14 17:41:33 2014
InstallationMedia: Ubuntu 10.04.3 LTS "Lucid Lynx" - Release i386 (20110720.1)
PackageArchitecture: all
ProcEnviron:
 PATH=(cususername, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: update-manager

** Affects: update-manager (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug i386 lucid

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https://bugs.launchpad.net/bugs/1381251

Title:
  cannot upgrade update manager

Status in “update-manager” package in Ubuntu:
  New

Bug description:
  This is my error message:

  "Could not calculate the upgrade

  An unresolvable problem occurred while calculating the upgrade:
  E:Error, pkgProblemResolver::Resolve generated breaks, this may be caused by held packages.

   This can be caused by:
   * Upgrading to a pre-release version of Ubuntu
   * Running the current pre-release version of Ubuntu
   * Unofficial software packages not provided by Ubuntu

  If none of this applies, then please report this bug using the command
  'ubuntu-bug update-manager' in a terminal."

  Your guidelines below assume I have a clue on how to do anything that
  is described below.  I don't.  I have no clue why this computer isn't
  working and I am lucky I found instructions to get this far.  It would
  be nice to get help resolving this issue since I am struggling to get
  onto FireFox due to an inability to upgrade to the new release of
  Ubuntu and I cannot upgrade FireFox rendering some websites completely
  useless until I upgrade.  Making guidelines and their instructions
  dummy proof would be nice, but since those aren't available.  I am at
  a loss to help you figure out the problem with Ubuntu any further.

  Sincerely, Tom Danner

  ProblemType: Bug
  DistroRelease: Ubuntu 10.04
  Package: update-manager 1:0.134.11.2
  ProcVersionSignature: Ubuntu 2.6.32-67.134-generic 2.6.32.63+drm33.26
  Uname: Linux 2.6.32-67-generic i686
  Architecture: i386
  Date: Tue Oct 14 17:41:33 2014
  InstallationMedia: Ubuntu 10.04.3 LTS "Lucid Lynx" - Release i386 (20110720.1)
  PackageArchitecture: all
  ProcEnviron:
   PATH=(cususername, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: update-manager

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