[Bug 1307917] Re: installing driver hangs indefinitely

jim parris jim at parris.com
Thu May 22 03:50:50 UTC 2014


I also have this problem with Epson printer drivers.

There is something wrong with the repo id that it is passing to the
python script.  It is passing six (6) arguments when the script only
takes three.

The third argument is the url, which is apparently wrong.  The last
three are irrelevant.

Run the script with only two arguments, and it will work fine - there is
logic for it.

Commented version of the python script:
https://fossies.org/dox/system-config-printer-1.4.4/install-printerdriver_8py_source.html

Argument in question (remove this):

http://download.ebz.epson.net/dsc/op/stable/debian/

19  try:
20  repo_gpg_id = sys.argv[3]
21 except:
22  repo_gpg_id = None

------------------------------------------

As root, run:

/usr/bin/python /usr/share/system-config-printer/install-
printerdriver.py epson-inkjet-printer-escpr deb

And then you can go back and add your printer like normal.

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https://bugs.launchpad.net/bugs/1307917

Title:
  installing driver hangs indefinitely

Status in “packagekit” package in Ubuntu:
  Incomplete
Status in “system-config-printer” package in Ubuntu:
  Incomplete

Bug description:
  While installing a printer driver, I get the usual progress bar modal
  window (title: 'Installing driver epson-inkjet-printer-escpr',
  content: 'Installing ...'). It just stops and hangs indefinitely at
  about 50% progress though.

  I've inspected pstree, and the offending command line seems to be:

  /usr/bin/python /usr/share/system-config-printer/install-
  printerdriver.py epson-inkjet-printer-escpr deb
  http://download.ebz.epson.net/dsc/op/stable/debian/ lsb3.2 main
  E5220FB7014D0FBDA50DFC2BE5E86C008AA65D56

  Running it from the command line outputs the following two lines:

      Signature key supplied
      pk.install_signature

  .. and then it hangs as well.

  I've attached an strace -f of the above command.  The trace doesn't
  actually end (the process hangs as before), but does stop outputting
  new system calls.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: system-config-printer-gnome 1.4.3+20140219-0ubuntu2
  ProcVersionSignature: Ubuntu 3.13.0-20.42-generic 3.13.7
  Uname: Linux 3.13.0-20-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.14.1-0ubuntu2
  Architecture: amd64
  CupsErrorLog:
   
  CurrentDesktop: Unity
  Date: Tue Apr 15 10:35:39 2014
  InstallationDate: Installed on 2014-04-02 (13 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Beta amd64 (20140326)
  Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No destinations added.
  MachineType: Dell Inc. Vostro 3500
  PackageArchitecture: all
  Papersize: a4
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-20-generic root=UUID=02c716f6-1efa-4717-acc6-62fab88d7a37 ro quiet splash vt.handoff=7
  SourcePackage: system-config-printer
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/25/2010
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A10
  dmi.board.name: 0G2R51
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A10
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: A10
  dmi.modalias: dmi:bvnDellInc.:bvrA10:bd10/25/2010:svnDellInc.:pnVostro3500:pvrA10:rvnDellInc.:rn0G2R51:rvrA10:cvnDellInc.:ct8:cvrA10:
  dmi.product.name: Vostro 3500
  dmi.product.version: A10
  dmi.sys.vendor: Dell Inc.

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