[Bug 1021317] Re: backend_helper.py crashed with UnicodeEncodeError in get_dbus_message(): 'ascii' codec can't encode characters in position 20-28: ordinal not in range(128)

[Karma Dorje]

** Information type changed from Private to Public

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https://bugs.launchpad.net/bugs/1021317

Title:
  backend_helper.py crashed with UnicodeEncodeError in
  get_dbus_message(): 'ascii' codec can't encode characters in position
  20-28: ordinal not in range(128)

Status in “update-notifier” package in Ubuntu:
  New

Bug description:
  $ lsb_release -rd
  Description:    Ubuntu quantal (development branch)
  Release:        12.10

  $ LANG=en apt-cache policy update-notifier
  update-notifier:
    Installed: 0.119ubuntu15
    Candidate: 0.119ubuntu15
    Version table:
   *** 0.119ubuntu15 0
          500 http://archive.ubuntu.com/ubuntu/ quantal/main amd64 Packages
          100 /var/lib/dpkg/status

  ProblemType: Crash
  DistroRelease: Ubuntu 12.10
  Package: update-notifier-common 0.119ubuntu15
  ProcVersionSignature: Ubuntu 3.5.0-3.3-generic 3.5.0-rc5
  Uname: Linux 3.5.0-3-generic x86_64
  ApportVersion: 2.2.5-0ubuntu2
  Architecture: amd64
  CheckboxSubmission: b0ff20e1097011bb5fd96e7239c1968b
  CheckboxSystem: 21aa6c17e1fc79cc65eed2169d1b6afc
  Date: Thu Jul  5 22:02:34 2012
  ExecutablePath: /usr/lib/update-notifier/backend_helper.py
  InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
  InterpreterPath: /usr/bin/python2.7
  PackageArchitecture: all
  ProcCmdline: /usr/bin/python /usr/lib/update-notifier/backend_helper.py install_all_updates
  PythonArgs: ['/usr/lib/update-notifier/backend_helper.py', 'install_all_updates']
  SourcePackage: update-notifier
  Title: backend_helper.py crashed with UnicodeEncodeError in get_dbus_message(): 'ascii' codec can't encode characters in position 20-28: ordinal not in range(128)
  UpgradeStatus: Upgraded to quantal on 2012-07-01 (4 days ago)
  UserGroups: adm admin cdrom dialout dip lpadmin plugdev sambashare sudo
  modified.conffile..etc.apt.apt.conf.d.10periodic:
   APT::Periodic::Update-Package-Lists "1";
   APT::Periodic::Download-Upgradeable-Packages "1";
   APT::Periodic::AutocleanInterval "0";
   APT::Periodic::Unattended-Upgrade "0";
  mtime.conffile..etc.apt.apt.conf.d.10periodic: 2012-03-06T16:07:39.124336

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