[Bug 1332925] [NEW] crash reports are not being uploaded automatically
Alan Pope ㋛
alan at ubuntu.com
Sun Jun 22 08:20:20 UTC 2014
Public bug reported:
I have multiple devices (flo, mako, manta) running various versions of Ubuntu Touch..
They are all set in the privacy settings to allow crash reports to be sent to Canonical.
As far as I can tell none of them have ever sent them automatically.
I can force them to upload with whoopsie-upload-all, but this is not ideal, I have to remember to do that, and if I wipe my device (which I do now and then) they are lost before uploading.
I have confirmed with others that I am not alone in this. Here's my
/var/crashes:-
alan at deep-thought:~$ adb shell "ls -l /var/crash && system-image-cli --info"
total 7124
-rw-r--r-- 1 phablet whoopsie 7843 Jun 17 14:00 _sbin_init.32011.crash
-rw-r----- 1 root whoopsie 18821 Jun 18 10:45 _usr_bin_click.0.crash
-rw-r----- 1 phablet whoopsie 794312 Jun 17 14:12 _usr_bin_maliit-server.32011.crash
-rw-r----- 1 phablet whoopsie 107617 Jun 21 19:27 _usr_bin_mtp-server.32011.crash
-rw-r----- 1 phablet whoopsie 5239540 Jun 18 09:04 _usr_bin_online-accounts-ui.32011.crash
-rw-r----- 1 phablet whoopsie 1085578 Jun 20 15:39 _usr_bin_system-settings-wizard.32011.crash
-rw-rw-r-- 1 phablet whoopsie 12451 Jun 20 15:19 _usr_lib_arm-linux-gnueabihf_ubuntu-app-launch_desktop-hook.32011.crash
-rw-r--r-- 1 phablet whoopsie 10443 Jun 19 10:50 _usr_lib_arm-linux-gnueabihf_url-dispatcher_update-directory.32011.crash
current build number: 91
device name: flo
channel: ubuntu-touch/devel-proposed
alias: ubuntu-touch/utopic-proposed
last update: 2014-06-20 08:57:30
version version: 91
version ubuntu: 20140620.1
version device: 20140530
alan at deep-thought:~$ adb shell "ls -l /var/crash && system-image-cli --info"
total 22176
-rw-r----- 1 phablet whoopsie 1097915 Jun 16 16:08 _usr_bin_maliit-server.32011.crash
---------- 1 phablet whoopsie 753594 Jun 17 16:12 _usr_bin_online-accounts-ui.32011.crash
---------- 1 phablet whoopsie 15880192 Jun 20 12:58 _usr_bin_webbrowser-app.32011.crash
-rw-r----- 1 phablet whoopsie 269491 Jun 15 23:06 _usr_lib_arm-linux-gnueabihf_indicator-network_indicator-network-service.32011.crash
-rw-r----- 1 phablet whoopsie 4421047 Jun 16 13:48 _usr_lib_arm-linux-gnueabihf_qt5_bin_qmlscene.32011.crash
-rw-rw-r-- 1 phablet autopilot 12378 Jun 20 20:51 _usr_lib_arm-linux-gnueabihf_ubuntu-app-launch_desktop-hook.32011.crash
-rw-r----- 1 root whoopsie 261254 Jun 17 17:19 _usr_lib_arm-linux-gnueabihf_urfkill_urfkilld.0.crash
current build number: 91
device name: mako
channel: ubuntu-touch/utopic-proposed
last update: 2014-06-20 12:59:32
version version: 91
version ubuntu: 20140620.1
version device: 20140530
The following device has uploaded because I forced it to:-
alan at deep-thought:~$ adb shell "ls -l /var/crash && system-image-cli --info"
total 1184
---------- 1 root whoopsie 8236 Jun 20 09:00 _lib_systemd_systemd-logind.0.crash
-rw-r----- 1 phablet whoopsie 1109662 Jun 19 09:37 _usr_bin_maliit-server.32011.crash
-rw-r--r-- 1 phablet rtkit 0 Jun 19 09:37 _usr_bin_maliit-server.32011.upload
-rw------- 1 whoopsie rtkit 0 Jun 19 13:52 _usr_bin_maliit-server.32011.uploaded
-rw-r----- 1 phablet whoopsie 73355 Jun 22 09:19 _usr_bin_system-settings.32011.crash
-rw-r----- 1 phablet rtkit 12598 Jun 20 10:00 _usr_lib_arm-linux-gnueabihf_ubuntu-app-launch_desktop-hook.32011.crash
-rw-r--r-- 1 phablet rtkit 0 Jun 19 09:37 _usr_lib_arm-linux-gnueabihf_ubuntu-app-launch_desktop-hook.32011.upload
-rw------- 1 whoopsie rtkit 0 Jun 19 13:50 _usr_lib_arm-linux-gnueabihf_ubuntu-app-launch_desktop-hook.32011.uploaded
current build number: 92
device name: mako
channel: ubuntu-touch/utopic-proposed
last update: 2014-06-21 16:03:54
version version: 92
version ubuntu: 20140621
version device: 20140530
alan at deep-thought:~$ adb shell "ls -l /var/crash && system-image-cli --info"
total 4276
-rw-r----- 1 phablet whoopsie 2460469 Jun 16 14:03 _usr_bin_mediascanner-service-2.0.32011.crash
-rw-r----- 1 phablet whoopsie 1896801 Jun 19 09:36 _usr_bin_mediascanner-service.32011.crash
-rw-rw-r-- 1 phablet rtkit 12391 Jun 19 16:15 _usr_lib_arm-linux-gnueabihf_ubuntu-app-launch_desktop-hook.32011.crash
current build number: 89
device name: manta
channel: ubuntu-touch/devel-proposed
alias: ubuntu-touch/utopic-proposed
last update: 2014-06-19 16:14:40
version version: 89
version ubuntu: 20140619.1
version device: 20140530
ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: whoopsie 0.2.31
Uname: Linux 3.4.0-3-flo armv7l
ApportVersion: 2.14.3-0ubuntu2
Architecture: armhf
Date: Sun Jun 22 08:09:17 2014
InstallationDate: Installed on 2014-06-20 (2 days ago)
InstallationMedia: Ubuntu Utopic Unicorn (development branch) - armhf (20140620.1)
SourcePackage: whoopsie
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: whoopsie (Ubuntu)
Importance: Undecided
Status: New
** Tags: apport-bug armhf utopic
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https://bugs.launchpad.net/bugs/1332925
Title:
crash reports are not being uploaded automatically
Status in “whoopsie” package in Ubuntu:
New
Bug description:
I have multiple devices (flo, mako, manta) running various versions of Ubuntu Touch..
They are all set in the privacy settings to allow crash reports to be sent to Canonical.
As far as I can tell none of them have ever sent them automatically.
I can force them to upload with whoopsie-upload-all, but this is not ideal, I have to remember to do that, and if I wipe my device (which I do now and then) they are lost before uploading.
I have confirmed with others that I am not alone in this. Here's my
/var/crashes:-
alan at deep-thought:~$ adb shell "ls -l /var/crash && system-image-cli --info"
total 7124
-rw-r--r-- 1 phablet whoopsie 7843 Jun 17 14:00 _sbin_init.32011.crash
-rw-r----- 1 root whoopsie 18821 Jun 18 10:45 _usr_bin_click.0.crash
-rw-r----- 1 phablet whoopsie 794312 Jun 17 14:12 _usr_bin_maliit-server.32011.crash
-rw-r----- 1 phablet whoopsie 107617 Jun 21 19:27 _usr_bin_mtp-server.32011.crash
-rw-r----- 1 phablet whoopsie 5239540 Jun 18 09:04 _usr_bin_online-accounts-ui.32011.crash
-rw-r----- 1 phablet whoopsie 1085578 Jun 20 15:39 _usr_bin_system-settings-wizard.32011.crash
-rw-rw-r-- 1 phablet whoopsie 12451 Jun 20 15:19 _usr_lib_arm-linux-gnueabihf_ubuntu-app-launch_desktop-hook.32011.crash
-rw-r--r-- 1 phablet whoopsie 10443 Jun 19 10:50 _usr_lib_arm-linux-gnueabihf_url-dispatcher_update-directory.32011.crash
current build number: 91
device name: flo
channel: ubuntu-touch/devel-proposed
alias: ubuntu-touch/utopic-proposed
last update: 2014-06-20 08:57:30
version version: 91
version ubuntu: 20140620.1
version device: 20140530
alan at deep-thought:~$ adb shell "ls -l /var/crash && system-image-cli --info"
total 22176
-rw-r----- 1 phablet whoopsie 1097915 Jun 16 16:08 _usr_bin_maliit-server.32011.crash
---------- 1 phablet whoopsie 753594 Jun 17 16:12 _usr_bin_online-accounts-ui.32011.crash
---------- 1 phablet whoopsie 15880192 Jun 20 12:58 _usr_bin_webbrowser-app.32011.crash
-rw-r----- 1 phablet whoopsie 269491 Jun 15 23:06 _usr_lib_arm-linux-gnueabihf_indicator-network_indicator-network-service.32011.crash
-rw-r----- 1 phablet whoopsie 4421047 Jun 16 13:48 _usr_lib_arm-linux-gnueabihf_qt5_bin_qmlscene.32011.crash
-rw-rw-r-- 1 phablet autopilot 12378 Jun 20 20:51 _usr_lib_arm-linux-gnueabihf_ubuntu-app-launch_desktop-hook.32011.crash
-rw-r----- 1 root whoopsie 261254 Jun 17 17:19 _usr_lib_arm-linux-gnueabihf_urfkill_urfkilld.0.crash
current build number: 91
device name: mako
channel: ubuntu-touch/utopic-proposed
last update: 2014-06-20 12:59:32
version version: 91
version ubuntu: 20140620.1
version device: 20140530
The following device has uploaded because I forced it to:-
alan at deep-thought:~$ adb shell "ls -l /var/crash && system-image-cli --info"
total 1184
---------- 1 root whoopsie 8236 Jun 20 09:00 _lib_systemd_systemd-logind.0.crash
-rw-r----- 1 phablet whoopsie 1109662 Jun 19 09:37 _usr_bin_maliit-server.32011.crash
-rw-r--r-- 1 phablet rtkit 0 Jun 19 09:37 _usr_bin_maliit-server.32011.upload
-rw------- 1 whoopsie rtkit 0 Jun 19 13:52 _usr_bin_maliit-server.32011.uploaded
-rw-r----- 1 phablet whoopsie 73355 Jun 22 09:19 _usr_bin_system-settings.32011.crash
-rw-r----- 1 phablet rtkit 12598 Jun 20 10:00 _usr_lib_arm-linux-gnueabihf_ubuntu-app-launch_desktop-hook.32011.crash
-rw-r--r-- 1 phablet rtkit 0 Jun 19 09:37 _usr_lib_arm-linux-gnueabihf_ubuntu-app-launch_desktop-hook.32011.upload
-rw------- 1 whoopsie rtkit 0 Jun 19 13:50 _usr_lib_arm-linux-gnueabihf_ubuntu-app-launch_desktop-hook.32011.uploaded
current build number: 92
device name: mako
channel: ubuntu-touch/utopic-proposed
last update: 2014-06-21 16:03:54
version version: 92
version ubuntu: 20140621
version device: 20140530
alan at deep-thought:~$ adb shell "ls -l /var/crash && system-image-cli --info"
total 4276
-rw-r----- 1 phablet whoopsie 2460469 Jun 16 14:03 _usr_bin_mediascanner-service-2.0.32011.crash
-rw-r----- 1 phablet whoopsie 1896801 Jun 19 09:36 _usr_bin_mediascanner-service.32011.crash
-rw-rw-r-- 1 phablet rtkit 12391 Jun 19 16:15 _usr_lib_arm-linux-gnueabihf_ubuntu-app-launch_desktop-hook.32011.crash
current build number: 89
device name: manta
channel: ubuntu-touch/devel-proposed
alias: ubuntu-touch/utopic-proposed
last update: 2014-06-19 16:14:40
version version: 89
version ubuntu: 20140619.1
version device: 20140530
ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: whoopsie 0.2.31
Uname: Linux 3.4.0-3-flo armv7l
ApportVersion: 2.14.3-0ubuntu2
Architecture: armhf
Date: Sun Jun 22 08:09:17 2014
InstallationDate: Installed on 2014-06-20 (2 days ago)
InstallationMedia: Ubuntu Utopic Unicorn (development branch) - armhf (20140620.1)
SourcePackage: whoopsie
UpgradeStatus: No upgrade log present (probably fresh install)
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