[Bug 1332552] [NEW] Software Updater not responding

Teo 1332552 at bugs.launchpad.net
Fri Jun 20 14:08:07 UTC 2014


Public bug reported:

A while ago (probably a few hours ago) I got the usual notification that
updates were available and I chose to install them.

Now I notice Software Updater's icon is there on the Launcher (see
screenshot), apparently with a progress bar indicating that it's not
done.

If I click on the icon nothing happens. 
If I click Alt+Tab and select Software Updater, nothing happens. There's no window anywhere. Even if I minimize all other windows, I never find Software Updater's window.

One funny thing is that the Launcher icon is even kind of highlighted
(it has an orange halo around it as you can see, which other icons don't
have, and I'm not sure what it means. Even the focused window doesn't
get highlighted in that way. Perhaps it's supposed to be prompting me
for something  and waiting for me to respond, but the prompt is not
showing up anywhere?

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: update-manager 1:0.196.12
ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
Uname: Linux 3.13.0-29-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Aptdaemon:
 
Architecture: amd64
CurrentDesktop: Unity
Date: Fri Jun 20 16:00:27 2014
GsettingsChanges:
 b'com.ubuntu.update-manager' b'show-details' b'true'
 b'com.ubuntu.update-manager' b'window-height' b'470'
 b'com.ubuntu.update-manager' b'first-run' b'false'
 b'com.ubuntu.update-manager' b'window-width' b'540'
 b'com.ubuntu.update-manager' b'launch-time' b'1403255011'
InstallationDate: Installed on 2013-10-11 (251 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
PackageArchitecture: all
SourcePackage: update-manager
UpgradeStatus: Upgraded to trusty on 2014-05-24 (26 days ago)

** Affects: update-manager (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty

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https://bugs.launchpad.net/bugs/1332552

Title:
  Software Updater not responding

Status in “update-manager” package in Ubuntu:
  New

Bug description:
  A while ago (probably a few hours ago) I got the usual notification
  that updates were available and I chose to install them.

  Now I notice Software Updater's icon is there on the Launcher (see
  screenshot), apparently with a progress bar indicating that it's not
  done.

  If I click on the icon nothing happens. 
  If I click Alt+Tab and select Software Updater, nothing happens. There's no window anywhere. Even if I minimize all other windows, I never find Software Updater's window.

  One funny thing is that the Launcher icon is even kind of highlighted
  (it has an orange halo around it as you can see, which other icons
  don't have, and I'm not sure what it means. Even the focused window
  doesn't get highlighted in that way. Perhaps it's supposed to be
  prompting me for something  and waiting for me to respond, but the
  prompt is not showing up anywhere?

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: update-manager 1:0.196.12
  ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
  Uname: Linux 3.13.0-29-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Aptdaemon:
   
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Fri Jun 20 16:00:27 2014
  GsettingsChanges:
   b'com.ubuntu.update-manager' b'show-details' b'true'
   b'com.ubuntu.update-manager' b'window-height' b'470'
   b'com.ubuntu.update-manager' b'first-run' b'false'
   b'com.ubuntu.update-manager' b'window-width' b'540'
   b'com.ubuntu.update-manager' b'launch-time' b'1403255011'
  InstallationDate: Installed on 2013-10-11 (251 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  PackageArchitecture: all
  SourcePackage: update-manager
  UpgradeStatus: Upgraded to trusty on 2014-05-24 (26 days ago)

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