[Bug 1330441] Re: Cannot report Oops suspend/resume failures, HTTP/500 error

Tue Jun 17 16:43:05 UTC 2014

Please try restarting whoopsie ('sudo service whoopsie restart') and
check your log files again. We've recently resolved some issues with the
error tracker and you should be able to submit the failures now.
Thanks!

** Changed in: whoopsie (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1330441

Title:
  Cannot report Oops suspend/resume failures, HTTP/500 error

Status in “whoopsie” package in Ubuntu:
  Incomplete

Bug description:
  When I try to report suspend/resume failures using Whoopsie, I get

  /var/log/syslog:Jun 15 11:10:16 desktop whoopsie[1039]: <html>#012<head><title>Oops! - ['OOPS-7826ebf4fac16bf165a75ff5e590f992']</title></head>#012<body>#012<h1>Oops!</h1>#012<p>Something broke while generating the page.#012Please try again in a few minutes, and if the problem persists file#012a bug or contact customer support. Please quote OOPS-ID#012<strong>['OOPS-7826ebf4fac16bf165a75ff5e590f992']</strong>#012</p></body></html>
  /var/log/syslog:Jun 15 13:32:17 desktop whoopsie[1039]: <html>#012<head><title>Oops! - ['OOPS-05ccbee5a4528f81525999db9f1ca9cc']</title></head>#012<body>#012<h1>Oops!</h1>#012<p>Something broke while generating the page.#012Please try again in a few minutes, and if the problem persists file#012a bug or contact customer support. Please quote OOPS-ID#012<strong>['OOPS-05ccbee5a4528f81525999db9f1ca9cc']</strong>#012</p></body></html>
  /var/log/syslog:Jun 15 19:31:57 desktop whoopsie[1039]: <html>#012<head><title>Oops! - ['OOPS-2d09b99f6e81021384129ea9087a337d']</title></head>#012<body>#012<h1>Oops!</h1>#012<p>Something broke while generating the page.#012Please try again in a few minutes, and if the problem persists file#012a bug or contact customer support. Please quote OOPS-ID#012<strong>['OOPS-2d09b99f6e81021384129ea9087a337d']</strong>#012</p></body></html>
  /var/log/syslog:Jun 15 20:38:33 desktop whoopsie[1039]: <html>#012<head><title>Oops! - ['OOPS-fd5788d219d11dba22c028022c35f8d5']</title></head>#012<body>#012<h1>Oops!</h1>#012<p>Something broke while generating the page.#012Please try again in a few minutes, and if the problem persists file#012a bug or contact customer support. Please quote OOPS-ID#012<strong>['OOPS-fd5788d219d11dba22c028022c35f8d5']</strong>#012</p></body></html>
  /var/log/syslog:Jun 16 07:31:36 desktop whoopsie[1031]: <html>#012<head><title>Oops! - ['OOPS-1dafb3af62e770550607e22d47c14abc']</title></head>#012<body>#012<h1>Oops!</h1>#012<p>Something broke while generating the page.#012Please try again in a few minutes, and if the problem persists file#012a bug or contact customer support. Please quote OOPS-ID#012<strong>['OOPS-1dafb3af62e770550607e22d47c14abc']</strong>#012</p></body></html>
  /var/log/syslog:Jun 16 12:38:42 desktop whoopsie[1053]: <html>#012<head><title>Oops! - ['OOPS-dd25104698daf1644a750eb086fdfa69']</title></head>#012<body>#012<h1>Oops!</h1>#012<p>Something broke while generating the page.#012Please try again in a few minutes, and if the problem persists file#012a bug or contact customer support. Please quote OOPS-ID#012<strong>['OOPS-dd25104698daf1644a750eb086fdfa69']</strong>#012</p></body></html>

  This seems to be a web service bug, not (necessarily) a bug in whoopsie.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: whoopsie 0.2.24.5
  ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
  Uname: Linux 3.13.0-29-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  CurrentDesktop: LXDE
  Date: Mon Jun 16 12:54:08 2014
  InstallationDate: Installed on 2014-05-16 (30 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64+mac (20140417)
  SourcePackage: whoopsie
  UpgradeStatus: No upgrade log present (probably fresh install)
  modified.conffile..etc.default.whoopsie:
   [General]
   report_crashes=true
   report_metrics=true
  mtime.conffile..etc.default.whoopsie: 2014-05-16T20:45:06.566442

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