[Bug 1329037] Re: update xubuntu 13.10 to 14.04 fails

Yuv 1329037 at bugs.launchpad.net
Tue Jun 17 01:31:33 UTC 2014 

On 14-06-16 07:34 AM, sarah soulaimana wrote:
> ** Changed in: ubuntu-release-upgrader (Ubuntu)
>      Assignee: (unassigned) => sarah soulaimana (psy-4du976)

Hello Sarah and thank you for picking up this bug report.

For testing purposes I still have one laptop on 13.10.  It can probably
be set in a similar status as the laptop on which the error was reported
to reproduce the potential error once a patch is ready.  I can read
python and write / edit simple stuff in it, if you need my assistance,
and I am generally available at least one evening per week to contribute
to a better 'buntu experience.

The laptop on which the error occurred is no longer available.  I need
it for productive work, so I simply rsynced my user folder to my backup
server and installed xubuntu 14.04 from scratch onto the SSD.  A few
remarks about it and why the upgrade might have failed:

Status prior to the attempted release upgrade:
* When I bought the laptop, July 2013, Ubuntu 13.04 did not support it.
* It started life with a clean 13.10 beta install.
* To add WiFi support (critical!), I had to build a patched kernel from
source (3.10 if my memory does not betray me) with Intel's latest WiFi
drivers.
* At some point the distribution kernel caught up and I no longer used
the customized kernel, but I did not remove it.
* A few other non-critical hardware issues (audio) were fixed over the
fall.  The laptop was the guinea pig to test that the developer's fixes
worked.  I no longer recall the exact details, but it is all buried in a
Launchpad bug report and if need be I can search for it.
* The bluetooth functionality in 13.10 was badly broken and IIRC I
installed a deb package on top of it.  Not elegant, but fixed the
immediate issue of using bluetooth devices with the laptop.
* I needed a working ffmpeg and installed that from source code, and
some other image processing software to deal with video stabilization as
well.  I no longer recall the details, sorry.
* The machine was mainly used for office work, communication, and to a
lesser extent media production and consumption.  I installed my
favourite software for these tasks via PPAs (LibreOffice, Inkscape, VLC,
etc., all pretty much "mainstream" software).

The failed upgrade:
* First I tried the canonical way: updated to the latest 13.10 and ran
sudo do-release-upgrade.  It reported something like can't calculate the
upgrade and failed.
* I looked in the log and it showed some packages that could not be
upgraded.  They did not seem critical to me. mostly because I expected a
newer version to be present in 14.10 and otherwise because I felt I do
not need them, so I just sudo apt-get purged them.
* I really went at it like a butcher because I did not care about the
software listed as conflicting in the logs.  Slaughtering packages
without keeping a detailed log of them might not be a good idea, but at
that point I was tired, frustrated, and just wanted 14.04 to work on
that laptop.
* After a few trial and errors, this new error popped up and I filed the
report.
* After filing the report, I formatted the SSD and installed 14.04
clean.  Now I am happy with it, until the next upgrade ;-)

The available laptop:
* When I bought the new laptop, I kept the old one.  It is still there,
updated it to the latest 13.10 and not much in use these days.
* It's currently installed system started life in 2010 or 2011 and has
been regularly upgraded every six months with no particular troubles.

Thanks again for taking up this bug report.  Let me know if I can be of
any help testing patches, etc.

Yuv

-- 
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Ubuntu.
https://bugs.launchpad.net/bugs/1329037

Title:
  update xubuntu 13.10 to 14.04 fails

Status in “ubuntu-release-upgrader” package in Ubuntu:
  Confirmed

Bug description:
  Upgrading
  Fetched 0 B in 0s (0 B/s)                                                                                                                                                                    
  Exception during pm.DoInstall():  E:Internal error, packages left unconfigured. ubuntu-release-upgrader-gtk:amd64

  
  A fatal error occurred 

  Please report this as a bug and include the files 
  /var/log/dist-upgrade/main.log and /var/log/dist-upgrade/apt.log in 
  your report. The upgrade has aborted. 
  Your original sources.list was saved in 
  /etc/apt/sources.list.distUpgrade. 

  Traceback (most recent call last):

  File "/tmp/ubuntu-release-upgrader-x3q6f7/trusty", line 10, in 
  <module> 
  sys.exit(main()) 

  File 
  "/tmp/ubuntu-release-upgrader-x3q6f7/DistUpgrade/DistUpgradeMain.py", 
  line 243, in main 
  if app.run(): 

  File 
  "/tmp/ubuntu-release-upgrader-x3q6f7/DistUpgrade/DistUpgradeController.py", 
  line 1827, in run 
  return self.fullUpgrade() 

  File 
  "/tmp/ubuntu-release-upgrader-x3q6f7/DistUpgrade/DistUpgradeController.py", 
  line 1792, in fullUpgrade 
  if not self.doDistUpgrade(): 

  File 
  "/tmp/ubuntu-release-upgrader-x3q6f7/DistUpgrade/DistUpgradeController.py", 
  line 1137, in doDistUpgrade 
  res = self.cache.commit(fprogress,iprogress) 

  File 
  "/tmp/ubuntu-release-upgrader-x3q6f7/DistUpgrade/DistUpgradeCache.py", 
  line 265, in commit 
  apt.Cache.commit(self, fprogress, iprogress) 

  File "/usr/lib/python2.7/dist-packages/apt/cache.py", line 504, in 
  commit 
  res = self.install_archives(pm, install_progress) 

  File "/usr/lib/python2.7/dist-packages/apt/cache.py", line 467, in 
  install_archives 
  res = install_progress.run(pm) 

  File 
  "/tmp/ubuntu-release-upgrader-x3q6f7/DistUpgrade/DistUpgradeView.py", 
  line 222, in run 
  os._exit(pm.ResultFailed) 

  AttributeError: 'apt_pkg.PackageManager' object has no attribute 
  'ResultFailed' 


  Could not install the upgrades

  The upgrade has aborted. Your system could be in an unusable state. A 
  recovery will run now (dpkg --configure -a). 

  
  Upgrade complete 

  The upgrade has completed but there were errors during the upgrade 
  process. 

  To continue please press [ENTER]

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: ubuntu-release-upgrader-core 1:0.205.6
  ProcVersionSignature: Ubuntu 3.11.0-23.40-generic 3.11.10.10
  Uname: Linux 3.11.0-23-generic x86_64
  ApportVersion: 2.12.5-0ubuntu2.2
  Architecture: amd64
  CrashDB: ubuntu
  Date: Wed Jun 11 14:57:11 2014
  MarkForUpload: True
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  Symptom: release-upgrade
  UpgradeStatus: Upgraded to saucy on 2014-06-11 (0 days ago)

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