[Bug 1330533] [NEW] ubuntu-support-status crashed with KeyError in __main__: 'temps'

[Jean-Baptiste Lallement]

Public bug reported:

With update-manager from ppa:mvo/hwe-eol

ubuntu-support-status crashes in non-us languages

TEST CASE:
1. Run ubuntu in a non-us language
2. Run the following command in a terminal:
  $ ubuntu-support-status

ACTUAL RESULT:
This crash

EXPECTED RESULT
Usual output of ubuntu-support-status

ProblemType: Crash
DistroRelease: Ubuntu 12.04
Package: update-manager-core 1:0.156.14.15~ppa2 [origin: LP-PPA-mvo-hwe-eol]
ProcVersionSignature: Ubuntu 3.11.0-23.40~precise1-generic 3.11.10.10
Uname: Linux 3.11.0-23-generic x86_64
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: amd64
Date: Mon Jun 16 17:48:39 2014
DuplicateSignature:
 Traceback (most recent call last):
   File "/usr/bin/ubuntu-support-status", line 136, in <module>
     'time' : time}
 KeyError: 'temps'
ExecutablePath: /usr/bin/ubuntu-support-status
ExecutableTimestamp: 1402923586
GsettingsChanges:
 com.ubuntu.update-manager first-run false
 com.ubuntu.update-manager launch-time 1402933656
 com.ubuntu.update-manager window-height 500
 com.ubuntu.update-manager window-width 600
InstallationMedia: Ubuntu 12.04.4 LTS "Precise Pangolin" - Release amd64 (20140324)
InterpreterPath: /usr/bin/python2.7
MarkForUpload: True
ProcCmdline: /usr/bin/python /usr/bin/ubuntu-support-status
ProcCwd: /home/ubuntu
ProcEnviron:
 TERM=xterm
 SHELL=/bin/bash
 PATH=(custom, no user)
 LANG=fr_FR.UTF-8
PythonArgs: ['/usr/bin/ubuntu-support-status']
SourcePackage: update-manager
Title: ubuntu-support-status crashed with KeyError in __main__: 'temps'
Traceback:
 Traceback (most recent call last):
   File "/usr/bin/ubuntu-support-status", line 136, in <module>
     'time' : time}
 KeyError: 'temps'
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo

** Affects: update-manager (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-crash need-duplicate-check precise running-unity third-party-packages

** Information type changed from Private to Public

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https://bugs.launchpad.net/bugs/1330533

Title:
  ubuntu-support-status crashed with KeyError in __main__: 'temps'

Status in “update-manager” package in Ubuntu:
  New

Bug description:
  With update-manager from ppa:mvo/hwe-eol

  ubuntu-support-status crashes in non-us languages

  TEST CASE:
  1. Run ubuntu in a non-us language
  2. Run the following command in a terminal:
    $ ubuntu-support-status

  ACTUAL RESULT:
  This crash

  EXPECTED RESULT
  Usual output of ubuntu-support-status

  ProblemType: Crash
  DistroRelease: Ubuntu 12.04
  Package: update-manager-core 1:0.156.14.15~ppa2 [origin: LP-PPA-mvo-hwe-eol]
  ProcVersionSignature: Ubuntu 3.11.0-23.40~precise1-generic 3.11.10.10
  Uname: Linux 3.11.0-23-generic x86_64
  ApportVersion: 2.0.1-0ubuntu17.6
  Architecture: amd64
  Date: Mon Jun 16 17:48:39 2014
  DuplicateSignature:
   Traceback (most recent call last):
     File "/usr/bin/ubuntu-support-status", line 136, in <module>
       'time' : time}
   KeyError: 'temps'
  ExecutablePath: /usr/bin/ubuntu-support-status
  ExecutableTimestamp: 1402923586
  GsettingsChanges:
   com.ubuntu.update-manager first-run false
   com.ubuntu.update-manager launch-time 1402933656
   com.ubuntu.update-manager window-height 500
   com.ubuntu.update-manager window-width 600
  InstallationMedia: Ubuntu 12.04.4 LTS "Precise Pangolin" - Release amd64 (20140324)
  InterpreterPath: /usr/bin/python2.7
  MarkForUpload: True
  ProcCmdline: /usr/bin/python /usr/bin/ubuntu-support-status
  ProcCwd: /home/ubuntu
  ProcEnviron:
   TERM=xterm
   SHELL=/bin/bash
   PATH=(custom, no user)
   LANG=fr_FR.UTF-8
  PythonArgs: ['/usr/bin/ubuntu-support-status']
  SourcePackage: update-manager
  Title: ubuntu-support-status crashed with KeyError in __main__: 'temps'
  Traceback:
   Traceback (most recent call last):
     File "/usr/bin/ubuntu-support-status", line 136, in <module>
       'time' : time}
   KeyError: 'temps'
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo

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