[Bug 1245327] Re: [Acer Aspire 5750-9668] Laptop shuts down when the power cord is slightly adjusted, or power button pressed accidently
Christopher M. Penalver
christopher.m.penalver at gmail.com
Sun Jan 19 07:05:36 UTC 2014
** Description changed:
1) lsb_release -rd
Description: Ubuntu Trusty Tahr (development branch)
Release: 14.04
2) apt-cache policy acpid
acpid:
Installed: 1:2.0.18-1ubuntu2
Candidate: 1:2.0.18-1ubuntu2
Version table:
*** 1:2.0.18-1ubuntu2 0
500 http://us.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages
100 /var/lib/dpkg/status
3) What is expected to happen is when one adjusts the power cord
- slightly, or accidently presses the power button, the computer doesn't
+ slightly, or accidentally presses the power button, the computer doesn't
immediately begin to shutdown.
4) What happens instead is looks like it received a shutdown event.
Previously, when I was using Raring with an HDD i386, a message would
pop up asking if I wanted to shutdown, which I didn't. However, now that
I'm using an SSD, it just immediately starts shutting down without my
being able to either prevent the event altogether, or say no.
This is not an issue where when one adjusts the power cord, is it
causing the machine to immediately lose power (hard shutoff). The system
does have a battery that functions without AC power.
Attempted the following but this did not work:
1) gksudo mousepad /etc/acpi/powerbtn.sh
change:
/sbin/shutdown -h now "Power button pressed"
to:
# /sbin/shutdown -h now "Power button pressed"
- 2) cd /etc/acpi && mv powerbtn.sh powerbtn.sh.bak && sudo restart
+ 2) cd /etc/acpi && mv powerbtn.sh powerbtn.sh.bak
- WORKAROUND: Don't jiggle the point where the power cord meets the board,
- just pull straight out or straight in.
+ 3) gksudo mousepad /etc/systemd/logind.conf
+ HandlePowerKey=ignore
+
+
+ WORKAROUND: Don't jiggle the point where the power cord meets the board, just pull straight out or straight in. Also, don't hit the power button.
ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-12-generic 3.11.0-12.19
ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
Uname: Linux 3.11.0-12-generic x86_64
ApportVersion: 2.12.5-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: moniker 1982 F.... pulseaudio
Date: Sun Oct 27 23:33:42 2013
HibernationDevice: RESUME=UUID=2acfb304-f013-4949-80e4-1ecdd0cb0632
InstallationDate: Installed on 2013-09-14 (43 days ago)
InstallationMedia: Xubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130902.1)
MachineType: Acer Aspire 5750
MarkForUpload: True
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic root=UUID=60912c9c-2d5a-4031-89a4-184a797fe53f ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.11.0-12-generic N/A
linux-backports-modules-3.11.0-12-generic N/A
linux-firmware 1.116
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/09/2012
dmi.bios.vendor: Acer
dmi.bios.version: V1.21
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: JE50_HR
dmi.board.vendor: Acer
dmi.board.version: Base Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.21
dmi.modalias: dmi:bvnAcer:bvrV1.21:bd08/09/2012:svnAcer:pnAspire5750:pvrV1.21:rvnAcer:rnJE50_HR:rvrBaseBoardVersion:cvnAcer:ct10:cvrV1.21:
dmi.product.name: Aspire 5750
dmi.product.version: V1.21
dmi.sys.vendor: Acer
** Description changed:
1) lsb_release -rd
Description: Ubuntu Trusty Tahr (development branch)
Release: 14.04
2) apt-cache policy acpid
acpid:
Installed: 1:2.0.18-1ubuntu2
Candidate: 1:2.0.18-1ubuntu2
Version table:
*** 1:2.0.18-1ubuntu2 0
500 http://us.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages
100 /var/lib/dpkg/status
3) What is expected to happen is when one adjusts the power cord
slightly, or accidentally presses the power button, the computer doesn't
immediately begin to shutdown.
4) What happens instead is looks like it received a shutdown event.
Previously, when I was using Raring with an HDD i386, a message would
pop up asking if I wanted to shutdown, which I didn't. However, now that
I'm using an SSD, it just immediately starts shutting down without my
being able to either prevent the event altogether, or say no.
This is not an issue where when one adjusts the power cord, is it
causing the machine to immediately lose power (hard shutoff). The system
does have a battery that functions without AC power.
Attempted the following but this did not work:
1) gksudo mousepad /etc/acpi/powerbtn.sh
change:
/sbin/shutdown -h now "Power button pressed"
to:
# /sbin/shutdown -h now "Power button pressed"
2) cd /etc/acpi && mv powerbtn.sh powerbtn.sh.bak
3) gksudo mousepad /etc/systemd/logind.conf
HandlePowerKey=ignore
+ or:
+ HandlePowerKey=no
- WORKAROUND: Don't jiggle the point where the power cord meets the board, just pull straight out or straight in. Also, don't hit the power button.
+ WORKAROUND: Don't jiggle the point where the power cord meets the board,
+ just pull straight out or straight in. Also, don't hit the power button.
ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-12-generic 3.11.0-12.19
ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
Uname: Linux 3.11.0-12-generic x86_64
ApportVersion: 2.12.5-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: moniker 1982 F.... pulseaudio
Date: Sun Oct 27 23:33:42 2013
HibernationDevice: RESUME=UUID=2acfb304-f013-4949-80e4-1ecdd0cb0632
InstallationDate: Installed on 2013-09-14 (43 days ago)
InstallationMedia: Xubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130902.1)
MachineType: Acer Aspire 5750
MarkForUpload: True
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic root=UUID=60912c9c-2d5a-4031-89a4-184a797fe53f ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.11.0-12-generic N/A
linux-backports-modules-3.11.0-12-generic N/A
linux-firmware 1.116
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/09/2012
dmi.bios.vendor: Acer
dmi.bios.version: V1.21
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: JE50_HR
dmi.board.vendor: Acer
dmi.board.version: Base Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.21
dmi.modalias: dmi:bvnAcer:bvrV1.21:bd08/09/2012:svnAcer:pnAspire5750:pvrV1.21:rvnAcer:rnJE50_HR:rvrBaseBoardVersion:cvnAcer:ct10:cvrV1.21:
dmi.product.name: Aspire 5750
dmi.product.version: V1.21
dmi.sys.vendor: Acer
** Description changed:
1) lsb_release -rd
Description: Ubuntu Trusty Tahr (development branch)
Release: 14.04
2) apt-cache policy acpid
acpid:
Installed: 1:2.0.18-1ubuntu2
Candidate: 1:2.0.18-1ubuntu2
Version table:
*** 1:2.0.18-1ubuntu2 0
500 http://us.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages
100 /var/lib/dpkg/status
3) What is expected to happen is when one adjusts the power cord
slightly, or accidentally presses the power button, the computer doesn't
immediately begin to shutdown.
4) What happens instead is looks like it received a shutdown event.
Previously, when I was using Raring with an HDD i386, a message would
pop up asking if I wanted to shutdown, which I didn't. However, now that
I'm using an SSD, it just immediately starts shutting down without my
being able to either prevent the event altogether, or say no.
This is not an issue where when one adjusts the power cord, is it
causing the machine to immediately lose power (hard shutoff). The system
does have a battery that functions without AC power.
Attempted the following but this did not work:
1) gksudo mousepad /etc/acpi/powerbtn.sh
change:
/sbin/shutdown -h now "Power button pressed"
to:
# /sbin/shutdown -h now "Power button pressed"
2) cd /etc/acpi && mv powerbtn.sh powerbtn.sh.bak
- 3) gksudo mousepad /etc/systemd/logind.conf
+ WORKAROUND: gksudo mousepad /etc/systemd/logind.conf
+ change:
+ #HandlePowerKey=ignore
+
+ to:
HandlePowerKey=ignore
- or:
- HandlePowerKey=no
+ sudo restart systemd-logind
WORKAROUND: Don't jiggle the point where the power cord meets the board,
just pull straight out or straight in. Also, don't hit the power button.
ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-12-generic 3.11.0-12.19
ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
Uname: Linux 3.11.0-12-generic x86_64
ApportVersion: 2.12.5-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: moniker 1982 F.... pulseaudio
Date: Sun Oct 27 23:33:42 2013
HibernationDevice: RESUME=UUID=2acfb304-f013-4949-80e4-1ecdd0cb0632
InstallationDate: Installed on 2013-09-14 (43 days ago)
InstallationMedia: Xubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130902.1)
MachineType: Acer Aspire 5750
MarkForUpload: True
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic root=UUID=60912c9c-2d5a-4031-89a4-184a797fe53f ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.11.0-12-generic N/A
linux-backports-modules-3.11.0-12-generic N/A
linux-firmware 1.116
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/09/2012
dmi.bios.vendor: Acer
dmi.bios.version: V1.21
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: JE50_HR
dmi.board.vendor: Acer
dmi.board.version: Base Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.21
dmi.modalias: dmi:bvnAcer:bvrV1.21:bd08/09/2012:svnAcer:pnAspire5750:pvrV1.21:rvnAcer:rnJE50_HR:rvrBaseBoardVersion:cvnAcer:ct10:cvrV1.21:
dmi.product.name: Aspire 5750
dmi.product.version: V1.21
dmi.sys.vendor: Acer
--
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https://bugs.launchpad.net/bugs/1245327
Title:
[Acer Aspire 5750-9668] Laptop shuts down when the power cord is
slightly adjusted, or power button pressed accidently
Status in “acpid” package in Ubuntu:
Triaged
Bug description:
1) lsb_release -rd
Description: Ubuntu Trusty Tahr (development branch)
Release: 14.04
2) apt-cache policy acpid
acpid:
Installed: 1:2.0.18-1ubuntu2
Candidate: 1:2.0.18-1ubuntu2
Version table:
*** 1:2.0.18-1ubuntu2 0
500 http://us.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages
100 /var/lib/dpkg/status
3) What is expected to happen is when one adjusts the power cord
slightly, or accidentally presses the power button, the computer
doesn't immediately begin to shutdown.
4) What happens instead is looks like it received a shutdown event.
Previously, when I was using Raring with an HDD i386, a message would
pop up asking if I wanted to shutdown, which I didn't. However, now
that I'm using an SSD, it just immediately starts shutting down
without my being able to either prevent the event altogether, or say
no.
This is not an issue where when one adjusts the power cord, is it
causing the machine to immediately lose power (hard shutoff). The
system does have a battery that functions without AC power.
Attempted the following but this did not work:
1) gksudo mousepad /etc/acpi/powerbtn.sh
change:
/sbin/shutdown -h now "Power button pressed"
to:
# /sbin/shutdown -h now "Power button pressed"
2) cd /etc/acpi && mv powerbtn.sh powerbtn.sh.bak
WORKAROUND: gksudo mousepad /etc/systemd/logind.conf
change:
#HandlePowerKey=ignore
to:
HandlePowerKey=ignore
sudo restart systemd-logind
WORKAROUND: Don't jiggle the point where the power cord meets the
board, just pull straight out or straight in. Also, don't hit the
power button.
ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-12-generic 3.11.0-12.19
ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
Uname: Linux 3.11.0-12-generic x86_64
ApportVersion: 2.12.5-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: moniker 1982 F.... pulseaudio
Date: Sun Oct 27 23:33:42 2013
HibernationDevice: RESUME=UUID=2acfb304-f013-4949-80e4-1ecdd0cb0632
InstallationDate: Installed on 2013-09-14 (43 days ago)
InstallationMedia: Xubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130902.1)
MachineType: Acer Aspire 5750
MarkForUpload: True
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic root=UUID=60912c9c-2d5a-4031-89a4-184a797fe53f ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.11.0-12-generic N/A
linux-backports-modules-3.11.0-12-generic N/A
linux-firmware 1.116
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/09/2012
dmi.bios.vendor: Acer
dmi.bios.version: V1.21
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: JE50_HR
dmi.board.vendor: Acer
dmi.board.version: Base Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.21
dmi.modalias: dmi:bvnAcer:bvrV1.21:bd08/09/2012:svnAcer:pnAspire5750:pvrV1.21:rvnAcer:rnJE50_HR:rvrBaseBoardVersion:cvnAcer:ct10:cvrV1.21:
dmi.product.name: Aspire 5750
dmi.product.version: V1.21
dmi.sys.vendor: Acer
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