[Bug 1253502] Re: computer fails to update

[John Kim]

Thank you for taking the time to report this bug and helping to make
Ubuntu better. Unfortunately, we cannot work on this bug because your
description didn't include enough information. You may find it helpful
to read "How to report bugs effectively"
http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful
if you would then provide a more complete description of the problem.

We have instructions on debugging some types of problems at
http://wiki.ubuntu.com/DebuggingProcedures

At a minimum, we need:
1. the specific steps or actions you took that caused you to encounter the problem,
2. the behavior you expected, and
3. the behavior you actually encountered (in as much detail as possible).
Thanks!

** Changed in: ubuntu
       Status: New => Incomplete

** Package changed: ubuntu => update-manager (Ubuntu)

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https://bugs.launchpad.net/bugs/1253502

Title:
  computer fails to update

Status in “update-manager” package in Ubuntu:
  Incomplete

Bug description:
  when running apt get upgrade, I get unknown error:E: Could not get lock /var/lib/dpkg/lock - open (11: Resource temporarily unavailable)
  E: Unable to lock the administration directory (/var/lib/dpkg/), is another process using it?
  E: Could not get lock /var/lib/dpkg/lock - open (11: Resource temporarily unavailable)
  E: Unable to lock the administration directory (/var/lib/dpkg/), is another process using it?

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