[Bug 1280697] Re: cannot upgrade to 13.10 from 13.04

[John Kim]

Thank you for taking the time to report this bug and helping to make
Ubuntu better. Unfortunately, we cannot work on this bug because your
description didn't include enough information. You may find it helpful
to read "How to report bugs effectively"
http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful
if you would then provide a more complete description of the problem.

We have instructions on debugging some types of problems at
http://wiki.ubuntu.com/DebuggingProcedures

At a minimum, we need:
1. the specific steps or actions you took that caused you to encounter the problem,
2. the behavior you expected, and
3. the behavior you actually encountered (in as much detail as possible).
Thanks! 

** Changed in: ubuntu-release-upgrader (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1280697

Title:
  cannot upgrade to 13.10 from 13.04

Status in “ubuntu-release-upgrader” package in Ubuntu:
  Incomplete

Bug description:
  I receive the following message when attempting to upgrade my system
  from 13.04 to 13.10.

  "An unresolvable problem occurred while calculating the upgrade.

   This can be caused by:
   * Upgrading to a pre-release version of Ubuntu
   * Running the current pre-release version of Ubuntu
   * Unofficial software packages not provided by Ubuntu

  If none of this applies, then please report this bug using the command
  'ubuntu-bug ubuntu-release-upgrader-core' in a terminal."

  As far as I know, none of the above apply.  This sytem was installed
  from a live CD only this past November 2013.

  I am requesting elevated status as 13.04 is no longer supported for
  security updates.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: ubuntu-release-upgrader-core 1:0.192.13
  ProcVersionSignature: Ubuntu 3.8.0-35.50-generic 3.8.13.13
  Uname: Linux 3.8.0-35-generic i686
  NonfreeKernelModules: nvidia
  ApportVersion: 2.9.2-0ubuntu8.5
  Architecture: i386
  CrashDB: ubuntu
  Date: Sat Feb 15 19:30:39 2014
  InstallationDate: Installed on 2013-10-27 (112 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release i386 (20130424)
  MarkForUpload: True
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to raring on 2014-02-16 (0 days ago)
  VarLogDistupgradeTermlog:

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