[Bug 1280462] [NEW] booting randomly fails on a dual-boot HP ZBook

Martin Konopka 1280462 at bugs.launchpad.net
Fri Feb 14 21:57:26 UTC 2014


Public bug reported:

affected computer:  HP ZBook 15, dual-booting Windows 7 and Ubuntu (64
bit)

It frequently occurs that the notebook freezes at the beginning of the
boot process. There are several randomly occuring issues:

* Sometime only the boot options are shown and no counter (of seconds of
time). The machine would not boot at all without pressing Enter. Even if
I press the key, the booting process usually stops shortly, showing some
text ("unable to ... transceiver", or something like, I do not remember
precisely).

* Sometime the text about the transceiver is shown in small letters and
with the purple background. In other cases the letters are much larger
and with black background.

* If the machine freezes while it is booting there is no help but the
long press of the power button.

* This time I was able to succesfully boot only after about 4
unsuccesfull attempts. Previous days it was about 50 % of unsuccesfull
attempts.

I have both the official kernel and also the lastest mainline build. The
booting issues occur with both of them.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: grub-pc 2.02~beta2-6
ProcVersionSignature: Ubuntu 3.13.0-8.28-generic 3.13.2
Uname: Linux 3.13.0-8-generic x86_64
ApportVersion: 2.13.2-0ubuntu3
Architecture: amd64
CurrentDesktop: Unity
Date: Fri Feb 14 22:37:25 2014
InstallationDate: Installed on 2014-01-31 (14 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140130)
SourcePackage: grub2
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: grub2 (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty

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https://bugs.launchpad.net/bugs/1280462

Title:
  booting randomly fails on a dual-boot HP ZBook

Status in “grub2” package in Ubuntu:
  New

Bug description:
  affected computer:  HP ZBook 15, dual-booting Windows 7 and Ubuntu (64
  bit)

  It frequently occurs that the notebook freezes at the beginning of the
  boot process. There are several randomly occuring issues:

  * Sometime only the boot options are shown and no counter (of seconds
  of time). The machine would not boot at all without pressing Enter.
  Even if I press the key, the booting process usually stops shortly,
  showing some text ("unable to ... transceiver", or something like, I
  do not remember precisely).

  * Sometime the text about the transceiver is shown in small letters
  and with the purple background. In other cases the letters are much
  larger and with black background.

  * If the machine freezes while it is booting there is no help but the
  long press of the power button.

  * This time I was able to succesfully boot only after about 4
  unsuccesfull attempts. Previous days it was about 50 % of unsuccesfull
  attempts.

  I have both the official kernel and also the lastest mainline build.
  The booting issues occur with both of them.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: grub-pc 2.02~beta2-6
  ProcVersionSignature: Ubuntu 3.13.0-8.28-generic 3.13.2
  Uname: Linux 3.13.0-8-generic x86_64
  ApportVersion: 2.13.2-0ubuntu3
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Fri Feb 14 22:37:25 2014
  InstallationDate: Installed on 2014-01-31 (14 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140130)
  SourcePackage: grub2
  UpgradeStatus: No upgrade log present (probably fresh install)

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