[Bug 1401175] Re: I have the same issue (Firmware bug cpu 0 invalid threshold interrupt offset) in 14.10

Reinier 1401175 at bugs.launchpad.net
Fri Dec 26 19:24:12 UTC 2014


apport information

** Tags added: apport-collected ubiquity-2.21.1 vivid

** Description changed:

  On my new Acer E5-551G-T7GR is the installer crashing. The Device have a
  AMD A10-7300 Quadcore CPU and a Radeon R7 M265 Graphics Card with 2Gb
  dedicated VRAM. Installed RAM is (factory default) 8GB.
  
  Tested with x86 and 64bit (AMD) Image.  Ubuntu 14.04 (x86) is succesfull
  running on the Device, without the new Synaptics Clickpad. On 14.10
  alpha the Clickpad is running....
  
  Installation: from a USB Stick, to prepare the installation, i am using
  UNETBOOTIN. The Same Stick i have used for a another computer to
  install. The Os for Unetbootin is Ubuntu 14.04 on a Aspire 1535.
  
  If i am booting the new Acer, the Unetbootin screen comes - if iam using
  default or a another point- the same- after two screens of messages- a
  crash. I have a photo from the last crashsreen with "cryptic" messages.
  
  You need more or another information, please contact me, the Acer Laptop
  is unused and we can do experiments with him...
  
  Thank You 
  David
+ --- 
+ ApportVersion: 2.14.7-0ubuntu10
+ Architecture: amd64
+ DistroRelease: Ubuntu 15.04
+ InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/ubuntu.seed boot=casper only-ubiquity quiet splash --
+ InstallationDate: Installed on 2014-12-12 (14 days ago)
+ InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Alpha amd64 (20141211)
+ Package: ubiquity (not installed)
+ ProcVersionSignature: Ubuntu 3.16.0-25.33-generic 3.16.7
+ Tags:  vivid ubiquity-2.21.1
+ Uname: Linux 3.16.0-25-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups:
+  
+ _MarkForUpload: True

** Attachment added: "Casper.txt"
   https://bugs.launchpad.net/bugs/1401175/+attachment/4287911/+files/Casper.txt

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https://bugs.launchpad.net/bugs/1401175

Title:
  I have the same issue (Firmware bug cpu 0 invalid threshold interrupt
  offset) in 14.10

Status in ubiquity package in Ubuntu:
  Incomplete

Bug description:
  On my new Acer E5-551G-T7GR is the installer crashing. The Device have
  a AMD A10-7300 Quadcore CPU and a Radeon R7 M265 Graphics Card with
  2Gb dedicated VRAM. Installed RAM is (factory default) 8GB.

  Tested with x86 and 64bit (AMD) Image.  Ubuntu 14.04 (x86) is
  succesfull running on the Device, without the new Synaptics Clickpad.
  On 14.10 alpha the Clickpad is running....

  Installation: from a USB Stick, to prepare the installation, i am
  using UNETBOOTIN. The Same Stick i have used for a another computer to
  install. The Os for Unetbootin is Ubuntu 14.04 on a Aspire 1535.

  If i am booting the new Acer, the Unetbootin screen comes - if iam
  using default or a another point- the same- after two screens of
  messages- a crash. I have a photo from the last crashsreen with
  "cryptic" messages.

  You need more or another information, please contact me, the Acer
  Laptop is unused and we can do experiments with him...

  Thank You 
  David
  --- 
  ApportVersion: 2.14.7-0ubuntu10
  Architecture: amd64
  DistroRelease: Ubuntu 15.04
  InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/ubuntu.seed boot=casper only-ubiquity quiet splash --
  InstallationDate: Installed on 2014-12-12 (14 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Alpha amd64 (20141211)
  Package: ubiquity (not installed)
  ProcVersionSignature: Ubuntu 3.16.0-25.33-generic 3.16.7
  Tags:  vivid ubiquity-2.21.1
  Uname: Linux 3.16.0-25-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  _MarkForUpload: True

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