[Bug 1401175] Re: I have the same issue (Firmware bug cpu 0 invalid threshold interrupt offset) in 14.10

Christopher M. Penalver christopher.m.penalver at gmail.com
Wed Dec 10 21:21:40 UTC 2014


Reinier, thank you for reporting this and helping make Ubuntu better.
Using just your Acer E5-551G-T7GR, could you please test
http://cdimage.ubuntu.com/daily-live/current/ and advise if it crashes
during installation?

If so, please execute the following command, as it will automatically gather debugging information, in a terminal:
apport-collect 1401175

As well, please provide the missing information following
https://wiki.ubuntu.com/DebuggingUbiquity .

** Package changed: ubuntu => ubiquity (Ubuntu)

** Changed in: ubiquity (Ubuntu)
   Importance: Undecided => Low

** Changed in: ubiquity (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1401175

Title:
  I have the same issue (Firmware bug cpu 0 invalid threshold interrupt
  offset) in 14.10

Status in ubiquity package in Ubuntu:
  Incomplete

Bug description:
  On my new Acer E5-551G-T7GR is the installer crashing. The Device have
  a AMD A10-7300 Quadcore CPU and a Radeon R7 M265 Graphics Card with
  2Gb dedicated VRAM. Installed RAM is (factory default) 8GB.

  Tested with x86 and 64bit (AMD) Image.  Ubuntu 14.04 (x86) is
  succesfull running on the Device, without the new Synaptics Clickpad.
  On 14.10 alpha the Clickpad is running....

  Installation: from a USB Stick, to prepare the installation, i am
  using UNETBOOTIN. The Same Stick i have used for a another computer to
  install. The Os for Unetbootin is Ubuntu 14.04 on a Aspire 1535.

  If i am booting the new Acer, the Unetbootin screen comes - if iam
  using default or a another point- the same- after two screens of
  messages- a crash. I have a photo from the last crashsreen with
  "cryptic" messages.

  You need more or another information, please contact me, the Acer
  Laptop is unused and we can do experiments with him...

  Thank You 
  David

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