[Bug 1358463] [NEW] Upgrade-option there but not available on Install wizard

[Johan Wysneus]

Public bug reported:

When I tried to upgrade from Ubuntu 13.10 to 14.04, the upgrade option
was there but not available (greyed out).  In the end I had to backup
all my data first and then install Ubuntu 14.04 from scratch (which
deleted all data on disk).

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: ubuntu-release-upgrader-core 1:0.220.2
ProcVersionSignature: Ubuntu 3.13.0-34.60-generic 3.13.11.4
Uname: Linux 3.13.0-34-generic i686
ApportVersion: 2.14.1-0ubuntu3.3
Architecture: i386
CrashDB: ubuntu
CurrentDesktop: Unity
Date: Mon Aug 18 21:23:52 2014
InstallationDate: Installed on 2014-05-24 (86 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release i386 (20131016.1)
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
Symptom: dist-upgrade
UpgradeStatus: Upgraded to trusty on 2014-05-24 (86 days ago)
VarLogDistupgradeTermlog:
 
modified.conffile..etc.update.manager.release.upgrades: [modified]
mtime.conffile..etc.update.manager.release.upgrades: 2014-05-25T11:04:20.171257

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug dist-upgrade i386 trusty

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https://bugs.launchpad.net/bugs/1358463

Title:
  Upgrade-option there but not available on Install wizard

Status in “ubuntu-release-upgrader” package in Ubuntu:
  New

Bug description:
  When I tried to upgrade from Ubuntu 13.10 to 14.04, the upgrade option
  was there but not available (greyed out).  In the end I had to backup
  all my data first and then install Ubuntu 14.04 from scratch (which
  deleted all data on disk).

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: ubuntu-release-upgrader-core 1:0.220.2
  ProcVersionSignature: Ubuntu 3.13.0-34.60-generic 3.13.11.4
  Uname: Linux 3.13.0-34-generic i686
  ApportVersion: 2.14.1-0ubuntu3.3
  Architecture: i386
  CrashDB: ubuntu
  CurrentDesktop: Unity
  Date: Mon Aug 18 21:23:52 2014
  InstallationDate: Installed on 2014-05-24 (86 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release i386 (20131016.1)
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  Symptom: dist-upgrade
  UpgradeStatus: Upgraded to trusty on 2014-05-24 (86 days ago)
  VarLogDistupgradeTermlog:
   
  modified.conffile..etc.update.manager.release.upgrades: [modified]
  mtime.conffile..etc.update.manager.release.upgrades: 2014-05-25T11:04:20.171257

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